Very clean and comfortable and quiet. Breakfast was great. Food was hot and well stocked. Definitely will stay again.
The only issue I can give you is that the 24 hour coffee station had no cream in it
Dirty, terrible staff, no electricity in room for 2 days
Very pleasant stay, keep up the great work! Staff very helpful. Nice experience!
Overall experience was Fantastic and would definitely come back.
Unlike my last HIE experience (at Wyoming Valley Airport), this place had it on the ball. Well stocked pantry, good parking, very helpful and nice desk staff. One negative was the TV. Half the channels couldn't get a consistent signal. I never saw Direct TV before, but I can guarantee that I won't in the future. Talk about bad marketing - if you want people to use your service, demonstrate how bad it is in a hotel.
I had two small issues one at check in since Orbits had lost my reservation that was handled great by the person at the front desk. The other was my coffee maker was not working in the room. When I told them about it at check out they offered to give me something to make up for the issue. Also just want a lot of smiles and people that cared about me as a guest
Staff was super friendly and even remembered me from a trip months earlier.
My wife and I liked our stay. We have stayed here before because of its location and amenities. The staff are friendly.
Nice. Location is off the interstate. Lots of nice resturants about 5 minute car ride away. Safeway and Starbucks as well.
I showed up a few hours before check-in and the front desk staff were very accommodating. They contacted Housecleaning to see if my room was ready, and after about a 10 minute wait, was told that it was. I very much appreciated this check. the hotel itself is in a very good location and within short driving distances of several restaurants and shopping centers. The breakfast in the morning was awesome!! The variety is what you would expect, and the quality was fabulous! If I ever visit Washington DC for business or pleasure, I will stay here again.
The room was comfortable and quiet. The toilet paper and tissue quality was not good.
Super friendly staff greet you throughout your stay, and quickly correct any small annoyances in the same spirit. The rooms are comfy and clean, and the free breakfast includes a wide array of choices, varied enough to satisfy every family member, young and old. It's not the closest hotel choice but the kiddies insist on coming here and they feel we're on holiday whenever we come. In short, this hotel is aptly named!
I have stayed at many hotels in my 65 years but this hotel was such a pleasant surprise for the location and the cost. I plan on returning there for Christmas visit to my daughter's! I would absolutely recommend this hotel to all of my friends as it is clean and neat and comfortable, easy to get to and the service is wonderful!
THIS WAS MY THIRD TIME IN THE HOTEL THIS YEAR, ALWAYS CLEAN. THE STAFF OF ALL THE HOTEL ARE VERY FRIENDLY, THE LOCATION IS EXCELLENT , MALLS , HIGHWAY AND FAST FOOD VERY CLOSE.
I will always stay here when traveling to Germantown. A real gem of a find.
Holiday Inn Express Hotel & Suites Germantown-Gaithersburg places you within a 15-minute drive of popular attractions such as Lake Forest Mall and Montgomery County Agricultural Fairgrounds. This 177-room hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All 177 air-conditioned rooms feature refrigerators, coffee makers, and free weekday newspapers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.
Holiday Inn Express Hotel & Suites Germantown-Gaithersburg features a 24-hour fitness center, free WiFi in public areas, and conference space. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
Very clean and comfortable and quiet. Breakfast was great. Food was hot and well stocked. Definitely will stay again.
Thank your candid feedback! We look forward to welcoming you back !
Thank you so much for being our guest! We are so happy to have the opportunity to serve you.
Thank you so much for staying with us! We look forward to another opportunity to serve you in the near future.
Thank you so much for being our guest! We are delighted to hear that your stay was perfect. We look forward to welcoming you back to our property in the near future.
The only issue I can give you is that the 24 hour coffee station had no cream in it
Thank you so much for being our guest! We look forward to another opportunity to serve you in the near future.
Dirty, terrible staff, no electricity in room for 2 days
Thank you so much for sharing your comments. We take great pride in our guests and appreciate the feedback. I apologize the room needed to be fresher and issue with the electricity in your room I will follow up with my team immediately to make sure all details are taken care of. When future plans bring you back to the area we will be waiting to welcome you back. Kind regards, Samitha Anderson Front Desk Supervisor
Very pleasant stay, keep up the great work! Staff very helpful. Nice experience!
Overall experience was Fantastic and would definitely come back.
Unlike my last HIE experience (at Wyoming Valley Airport), this place had it on the ball. Well stocked pantry, good parking, very helpful and nice desk staff. One negative was the TV. Half the channels couldn't get a consistent signal. I never saw Direct TV before, but I can guarantee that I won't in the future. Talk about bad marketing - if you want people to use your service, demonstrate how bad it is in a hotel.
Thank you so much for your candid review! We hope to see you again soon! Safe travels !