Quality Inn & Suites Palm Island Indoor Waterpark

Family-friendly hotel with a water park and free breakfast

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Overview
Rooms
Location
Policies

Popular amenities

Room service
Breakfast included
Pet friendly
Laundry
Housekeeping
Parking included

Explore the area

8250 Park Rd, Batavia, NY, 14020

Palm Island Indoor Waterpark
‪5 min walk‬
Batavia Downs Casino
‪18 min walk‬
United Memorial Medical Center
‪4 min drive‬
Buffalo, NY (BUF-Buffalo Niagara Intl.)
‪41 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Room, 2 Double Beds, Smoking

Sleeps 4
2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

Sleeps 4
2 Double Beds

Room, 2 Double Beds, Smoking

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking

24 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Non Smoking

24 sq ft
Sleeps 4
2 Double Beds

About the neighborhood

Batavia

Quality Inn & Suites Palm Island Indoor Waterpark places you within a short walk of Palm Island Indoor Waterpark and within a mile (2 km) of Batavia Downs Casino. This hotel has 194 rooms and welcomes guests with conveniences like free breakfast, a water park, and free in-room WiFi.

What's nearby

Palm Island Indoor Waterpark - 5 min walk - 0.3 miles
Batavia Downs Casino - 18 min walk - 1.0 mile
Dwyer Stadium - 3 min drive - 1.4 miles
United Memorial Medical Center - 4 min drive - 1.8 miles
Horseshoe Lake - 9 min drive - 7.6 miles

Getting around

Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

‪Starbucks - ‬10 min walk
‪Batavia Downs Gaming & Hotel - ‬17 min walk
‪Taco Bell - ‬2 min drive
‪McDonald's - ‬2 min drive
‪Burger King - ‬3 min drive

About this property

Quality Inn & Suites Palm Island Indoor Waterpark

Family-friendly hotel with a water park and free breakfast

Guests of Quality Inn & Suites Palm Island Indoor Waterpark enjoy features like a water park, free WiFi in public areas, and meeting rooms. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include conference space, a 24-hour business center, and an arcade/game room.

TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.

Recreational amenities at the hotel include a water park (surcharge).

Languages

English

Similar properties

1 bedroom, in-room safe, desk, iron/ironing board

Pool
Breakfast included
Pet friendly
Parking included

$91 nightly

Jul 16 - Jul 17

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Free self parking on site
Free RV/bus/truck parking on site

Food and drink

Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

Arcade/game room
Water park
Waterslide

Family friendly

Arcade/game room
In-room crib
In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Water park (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop

Business services

24-hour business center
Conference space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)

1 building
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Free crib
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with premium satellite channels

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:

Children's pool
Indoor pool

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 20 per accommodation, per night
Service animals exempt from fees

Children and extra beds

Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 20 per accommodation, per night
Service animals are exempt from fees
Rollaway bed fee: USD 20.0 per night
Facilities fee: USD 15 per person, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM—-11:00 AM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Clarion Hotel Palm Island

Quality Inn Palm Island Indoor Waterpark

Clarion Hotel Palm Island Indoor Waterpark Batavia

Clarion Hotel Waterpark

Clarion Palm Island Indoor Waterpark

Clarion Palm Island Indoor Waterpark Batavia

Palm Island Indoor Waterpark

Palm Island Waterpark

Quality Palm Island Indoor Waterpark

Quality Inn & Suites Palm Island Indoor Waterpark Hotel

Quality Inn & Suites Palm Island Indoor Waterpark Batavia

Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Frequently asked questions

Is free cancellation available at Quality Inn & Suites Palm Island Indoor Waterpark?

Quality Inn & Suites Palm Island Indoor Waterpark offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites Palm Island Indoor Waterpark?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Palm Island Indoor Waterpark on Jul 12, 2025 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Quality Inn & Suites Palm Island Indoor Waterpark?

This hotel is located in Batavia, a short 7-minute walk from Palm Island Indoor Waterpark and also 16 minutes on foot from Batavia Downs Casino. You'll also find Dwyer Stadium and Centennial Park within a short drive.

Is parking available on site at Quality Inn & Suites Palm Island Indoor Waterpark?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and electric car charging are also available for guests.

Does Quality Inn & Suites Palm Island Indoor Waterpark include a casino at the property?

No, Quality Inn & Suites Palm Island Indoor Waterpark doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Palm Island Indoor Waterpark?

No, there is no indoor pool at this hotel.

Is Quality Inn & Suites Palm Island Indoor Waterpark good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as free breakfast and a 24-hour front desk.

Are there hot tubs at Quality Inn & Suites Palm Island Indoor Waterpark?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Palm Island Indoor Waterpark feature a restaurant that includes a breakfast menu?

Quality Inn & Suites Palm Island Indoor Waterpark offers free on-the-go breakfast each morning though there is no restaurant.

Does Quality Inn & Suites Palm Island Indoor Waterpark allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn & Suites Palm Island Indoor Waterpark for a fee of USD 20 per accommodation, per night.

Does Quality Inn & Suites Palm Island Indoor Waterpark have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Quality Inn & Suites Palm Island Indoor Waterpark?

The closest major airport to Quality Inn & Suites Palm Island Indoor Waterpark is Buffalo Niagara Intl. Airport (BUF), which is about 27.8 mi away. Another top airport is Greater Rochester Intl. Airport (ROC), which is around 27.8 mi away.

Can I book a room with a balcony at Quality Inn & Suites Palm Island Indoor Waterpark?

No, you won't find guestrooms with balconies at Quality Inn & Suites Palm Island Indoor Waterpark.

Quality Inn & Suites Palm Island Indoor Waterpark Reviews

5.2

5.2/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

4/10 Poor

david

Traveled with family

Apr 23, 2025

Disliked: Staff & service, property conditions & facilities

didnot clean room for three days eaven after i requested to

Stayed 7 nights in Apr 2025

4/10 Poor

Christina

Business traveler, Traveled with family

Mar 30, 2025

Disliked: Cleanliness, property conditions & facilities

Smelled a lot, kinda of like curry , all in lobby and halls and room. Hairdryer completely broken . Lots of holes in ceiling esp in bathroom and shower. Breakfast was a definite pass

Stayed 1 night in Mar 2025

10/10 Excellent

Trevia

Mar 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with group

Mar 10, 2025

Disliked: Property conditions & facilities

There were dead flies on my sheets when i got in my room, blood hand prints on wall, mold in the ceiling over the window, room smelled like smoke.:. The only thing that was nice was the pool area. The breakfast, some of the fruits were mold

Stayed 2 nights in Mar 2025

2/10 Terrible

Laurie

Feb 16, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Deplorable conditions

No toilet paper or holder for any in bathroom, phone supplied in room didn’t work to call and request any. When at front desk was just handed 2 rolls for me to carry to room. Also no coffee maker in room but packets of sugar, cream and stir stick. No ice holder or any ice on floor requested some while at desk. 2 hrs later used cell to call desk and request some which was delivered immediately. Ceiling located above shower was water stained, cobwebs and rust. Immediately upon entering room socks became wet from carpet in many spots. Only plus was staff were all very friendly, professional and willing to help. Had water park view from room but windows were so filthy and disgusting made me keep curtains closed. My opinion is not based on staff but management for selling rooms at any cost to turn a $$. Sadly the hotel is huge and it’s a shame guests only find out deplorable conditions after checking in could be a great place with easy access to major roads if not for cutting costs on maintenance and their emphasis on higher bottom dollar . Run down out dated water park seems to be the claim to fame

Stayed 1 night in Feb 2025

4/10 Poor

Dan

Traveled with family

Feb 16, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Room had a horrible odor and just dirty and dingy. Definitely will not stay again

Stayed 1 night in Feb 2025

4/10 Poor

Michelle

Traveled with family

Feb 16, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

This property has seen better days. The furniture was falling apart. Holes in the walls. Someone had punched a hole in the bathroom door. Vent in the bathroom literally hanging down from the ceiling. I chose the property because of the price and got what I paid for. Only staff I saw was the desk clerk that checked us in who was very nice but the hotel needs a complete overhaul. I thought we would be safe in a Quality Inn, that they had a standard that had to be met but I guess not.

Stayed 2 nights in Feb 2025

6/10 Okay

Stephanie

Traveled with family

Feb 3, 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Not the best hotel but it will do

The hotel itself was fairly clean. The heat didn't work all the time. Other than the check in didn't really see hotel staff until we checked out. The hotel was quiet. I did like that there was a refrigerator and microwave. The refrigerator was iced over but it was still working. The microwave was not working properly we finally got it to work. If you are planning a short trip then it is ok for that. No more than a couple of days. The check in was easy and the counter person was friendly. I snowed heavily and the parking lot was not plowed.

Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Jan 30, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

The place had roaches

Stayed 1 night in Jan 2025

4/10 Poor

Kelly

Jan 13, 2025

Stayed 2 nights in Oct 2024

10/10 Excellent

lacy

Jan 9, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

lacy

Jan 6, 2025

Stayed 1 night in Jan 2025

2/10 Terrible

Rachael

Traveled with family and small children

Jan 3, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

They have roaches. On the first floor, for sure.

Stayed 2 nights in Dec 2024

10/10 Excellent

Lynzi

Jan 2, 2025

Stayed 1 night in Oct 2024

2/10 Terrible

stacy

Dec 29, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

2/10 Terrible

stacy

Dec 24, 2024

Disliked: Property conditions & facilities

Stayed 1 night in Dec 2024

2/10 Terrible

Hasan

Traveled with group

Dec 21, 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

It was my worst night ever

Stayed 1 night in Nov 2024

4/10 Poor

Svetlana

Dec 20, 2024

Stayed 1 night in Oct 2024

2/10 Terrible

Leah

Business traveler

Dec 2, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Had to have our original room changed twice because the first room had the door wide open upon arrival and the second's lock did not work. The rooms REAK of cigarette smoke and we had to spray perfume on our clothes just to be able to breathe in the building. Saw bugs the instant we walked into the final room as well as human fluids and cigarette burns covering the sheets. Our other room had blood spattered around the room and the light switch turned on only the microwave. Management does not care and even seems fully aware of the problems.

Stayed 1 night in Nov 2024

4/10 Poor

Candace

Traveled with family

Nov 30, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Asked for a plug for the bath tub at 7 pm at 930 still no plug and they never he stopped to say what was going on. I have stayed at this hotel before and this is the worst service we have ever got will not go back

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Nov 24, 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Ehhh

Rooms booking don’t come with water park tickets. Charging adults to watch there kids. Broken furniture and the toilets don’t flush well the room has the same furniture when they first open.I check for bed bugs and found Nothen . Took 3 times to find a room that would open the doors. Heard running down the hall all night long. Breakfast was cereal donuts and fruit. The milk taste like powder milk and orange juice was not juice. Front desk was nice but it’s not worth the up charge for the water parkish. No restaurant on site anymore and my room was next to the banquet room where they had a meeting of some sort so heard all that going on as well. I was here when this hotel first opened and it’s has went down hill since. This will be the last.

Stayed 1 night in Nov 2024

6/10 Okay

Dave

Nov 21, 2024

Disliked: Property conditions & facilities

The place needs some upgrading

Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Traveled with family

Nov 18, 2024

Stayed 1 night in Nov 2024

2/10 Terrible

Rafael

Traveled with family

Nov 17, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

No good qualities at this "Quality inn & suites(NY503) Reasons (and im being short with this list) 1) Dated and lacking any kind of welcoming! Feels like your in the loading dock of a furniture warehouse. 2)Upon entering the room we were given... the bathroom had rust on any metal surface you saw, and in case you wondered what it was, the cockroaches that we recorded with our phone, will confirm to you its rust. Nothing else to say because we didn't stay more than a few minutes in this warehouse.

Stayed 1 night in Nov 2024