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Best Western Crown Inn & Suites

2.5 star property

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Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Pillowtop beds, desk, iron/ironing board, free WiFi
Indoor pool
Free daily full breakfast
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8210 Park Rd, Batavia, NY, 14020
  • Place, Palm Island Indoor Waterpark
    ‪3 min walk‬
  • Place, Batavia Downs Casino
    ‪16 min walk‬
  • Place, Rochester Regional Health
    ‪3 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.0 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.2 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Wi-Fi, Shower Only

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Walk In Shower, Non Smoking

  • Sleeps 4

King Suite

  • Sleeps 4

About the neighborhood

Batavia

Best Western Crown Inn & Suites places you within a leisurely stroll of Palm Island Indoor Waterpark and Batavia Downs Casino. This 71-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Palm Island Indoor Waterpark - 3 min walk - 0.2 miles
  • Batavia Downs Casino - 16 min walk - 0.9 miles
  • Centennial Park - 2 min drive - 1.2 miles
  • Holland Land Office Museum - 3 min drive - 1.6 miles
  • Rochester Regional Health - 3 min drive - 1.8 miles

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪Starbucks - ‬18 min walk
  • ‪Subway - ‬19 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Batavia Downs Gaming & Hotel - ‬15 min walk
  • ‪McDonald's - ‬2 min drive

About this property

Best Western Crown Inn & Suites

Guests of Best Western Crown Inn & Suites have access to an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
50-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and free newspapers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per day
  • 2 total (80 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Crown Batavia
Best Western Crown Inn
Best Western Crown Inn Batavia
Batavia Best Western
Best Western Batavia
Best Western Crown Hotel Batavia
Best Western Crown Inn And Suites
Best Crown & Suites Batavia
Best Western Crown Inn & Suites Hotel
Best Western Crown Inn & Suites Batavia
Best Western Crown Inn & Suites Hotel Batavia

Frequently asked questions

What's there to see around Best Western Crown Inn & Suites?

This hotel is located in Batavia, a short 5-minute walk from Palm Island Indoor Waterpark and also 15 minutes on foot from Batavia Downs Casino. You'll also find Dwyer Stadium and Centennial Park within a short drive.

Is parking available on site at Best Western Crown Inn & Suites?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Crown Inn & Suites include a casino at the property?

No, Best Western Crown Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Crown Inn & Suites?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Best Western Crown Inn & Suites?

Amenities that appeal to couples at this hotel include a pillowtop mattress, Netflix, and free Internet access.

Does Best Western Crown Inn & Suites have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Crown Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Crown Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Will Best Western Crown Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Crown Inn & Suites for a fee of USD 25 per pet, per day.

Does Best Western Crown Inn & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Crown Inn & Suites?

The closest major airport to Best Western Crown Inn & Suites is Buffalo Niagara Intl. Airport (BUF), which is about 27.7 mi away. Another top airport is Greater Rochester Intl. Airport (ROC), which is around 27.8 mi away.

Are there rooms with balconies that I can book at Best Western Crown Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Crown Inn & Suites.

Best Western Crown Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 394 out of 1003 reviews
Rating 8 - Good. 320 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

SHAWN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Nice Place, good breakfast!
Stayed 2 nights in Nov 2025

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness
The room was pretty dirty, not sure if it was just the room we got or its that way around the entire hotel
Stayed 1 night in Nov 2025

10/10 Excellent

al

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel !
Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean
Stayed 1 night in Nov 2025

6/10 Okay

Debbie, Fernandina Beach

It’s ok for area.
Stayed 3 nights in Nov 2025

8/10 Good

William

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Clean but a bit outdated.
Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room and very friendly staff
Stayed 7 nights in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The King suite was very clean and it was a great space to have traveling with 2 dogs. Will definitely stay there again. There was a slight problem with the receptionist upon check in as she said my payment with Expedia did not go through even though I showed my paid receipt. However, by the next morning all was fine.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jimmy

Stayed 3 nights in Oct 2025

8/10 Good

Pang-Chen

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. Breakfast was limited. Building next door looked unsafe and dangerous.
Stayed 1 night in Oct 2025

6/10 Okay

Regina, Highland

Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t use the pool
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from Interstate & quiet.
Stayed 1 night in Oct 2025

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Cleanliness

Hotel Needs a Deep Cleaning

Like other reviews have touched on… this hotel needs a deep cleaning. The first impression getting on a dirty elevator is not a great way to start your stay.
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Traveled with family and small children
Pool was kept to cold and spa wasn’t able to be used
Stayed 2 nights in Oct 2025

10/10 Excellent

Darima

Stayed 1 night in Oct 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Galina

Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet
Stayed 1 night in Oct 2025

8/10 Good

Thomas, Eau Claire

Stayed 1 night in Oct 2025

10/10 Excellent

Courtney

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was a little cool as there was some confusion as to how a prepaid room shows up on the Hotel Reservation System.
Stayed 1 night in Oct 2025

2/10 Terrible

clint

Stayed 1 night in Oct 2025

6/10 Okay

Eladio

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2025

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