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Best Western Crown Inn & Suites

2.5 star property

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Photo gallery for Best Western Crown Inn & Suites

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Pillowtop beds, desk, iron/ironing board, free WiFi
Indoor pool
Lobby
Lobby
Free daily full breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8210 Park Rd, Batavia, NY, 14020
  • Place, Palm Island Indoor Waterpark
    ‪3 min walk‬
  • Place, Batavia Downs Casino
    ‪16 min walk‬
  • Place, Centennial Park
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪40 min drive‬

Room options

View all photos for Accessible - 1 King

Pillowtop beds, desk, iron/ironing board, free WiFi

Accessible - 1 King

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.2 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

8.4 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.2 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Batavia

Best Western Crown Inn & Suites places you within a leisurely stroll of Palm Island Indoor Waterpark and Batavia Downs Casino. This 71-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Palm Island Indoor Waterpark - 3 min walk - 0.2 miles
  • Batavia Downs Casino - 16 min walk - 0.9 miles
  • Centennial Park - 2 min drive - 1.4 miles
  • Holland Land Office Museum - 3 min drive - 1.6 miles
  • Six Flags Darien Lake - 22 min drive - 18.3 miles

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • ‪Subway - ‬19 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Batavia Downs Gaming & Hotel - ‬15 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪McDonald's - ‬2 min drive

About this property

Best Western Crown Inn & Suites

Guests of Best Western Crown Inn & Suites have access to an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
50-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and free newspapers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

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  • Breakfast included
  • Pet friendly
  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per day
  • 2 total (80 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Crown Batavia
Best Western Crown Inn
Best Western Crown Inn Batavia
Batavia Best Western
Best Western Batavia
Best Western Crown Hotel Batavia
Best Western Crown Inn And Suites
Best Crown & Suites Batavia
Best Western Crown Inn & Suites Hotel
Best Western Crown Inn & Suites Batavia
Best Western Crown Inn & Suites Hotel Batavia

Frequently asked questions

What's there to see around Best Western Crown Inn & Suites?

This hotel is located in Batavia, a short 5-minute walk from Palm Island Indoor Waterpark and also 15 minutes on foot from Batavia Downs Casino. You'll also find Dwyer Stadium and Centennial Park within a short drive.

How much does it cost to stay at Best Western Crown Inn & Suites?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Best Western Crown Inn & Suites on May 31, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Crown Inn & Suites?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Crown Inn & Suites include a casino at the property?

No, Best Western Crown Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Crown Inn & Suites?

Yes, this hotel has an indoor pool.

Is Best Western Crown Inn & Suites a good place to stay for couples?

Amenities that appeal to couples at this hotel include Hulu, a pillowtop mattress, and free wired internet.

Are there hot tubs at Best Western Crown Inn & Suites?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Crown Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Crown Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Will Best Western Crown Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Crown Inn & Suites for a fee of USD 25 per pet, per day.

Are there connecting rooms at Best Western Crown Inn & Suites?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Best Western Crown Inn & Suites?

The closest major airport to Best Western Crown Inn & Suites is Buffalo Niagara Intl. Airport (BUF), which is about 27.7 mi away. Another top airport is Greater Rochester Intl. Airport (ROC), which is around 27.8 mi away.

Can I book a room with a balcony at Best Western Crown Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Crown Inn & Suites.

Best Western Crown Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 321 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026

10/10 Excellent

Brittney

Stayed 1 night in Feb 2026

10/10 Excellent

Brittney

Stayed 1 night in Feb 2026

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
I had an excellent stay....Zero issues. Besides the Hotel was under construction all went well!
Stayed 2 nights in Feb 2026

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities
Clean rooms and friendly staff. Would stay again.
Stayed 1 night in Feb 2026

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service
The door to the room, closet door, and fridge door all did not close easily. The flapper valve in the toilet stopped working at one point. We ran out of tissues in the bathroom. The shower could have been cleaner. The side door of the hotel did not lock.
Stayed 2 nights in Feb 2026

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities
staff nice. room clean. no one could find a dolly for my luggage though.
Stayed 1 night in Feb 2026

6/10 Okay

Theresa

Stayed 1 night in Feb 2026

6/10 Okay

Michael

Room was good staff was helpful
Stayed 1 night in Feb 2026

4/10 Poor

Joseph

Traveled with partner
Disliked: Cleanliness, amenities
Room was dirty and there was hair in the shower.
Stayed 2 nights in Feb 2026

6/10 Okay

Arieal

Check in errors
Stayed 1 night in Feb 2026

2/10 Terrible

Todd

Disliked: Amenities
Water didn’t work in the room
Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2026

8/10 Good

Sally

Stayed 1 night in Jan 2026

8/10 Good

Jenna

Stayed 1 night in Jan 2026

2/10 Terrible

Michele

Disliked: Cleanliness, staff & service, amenities
I don’t even know where to begin !! All these great reviews must be AI generated!! This hotel was horrible from the lady at the front desk was rude ! She put us on the second floor in a room the heat was not working and temps were negative!! Plus the second floor they are painting it’s a mess. I asked for another room and I was met with an attitude. She gave us another room on first floor which was clean and all renovated. She should fill those rooms first !! I will not be back !! Those rooms are not worth $110! That was a $60 room at best !!!
Stayed 1 night in Jan 2026

4/10 Poor

Carl

Stayed 1 night in Jan 2026

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and comfortable, the staff was friendly. We enjoyed our stay for a local fart tournament and will stay again next year.
Stayed 2 nights in Jan 2026

10/10 Excellent

LaJoya

Stayed 1 night in Nov 2025

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and friendly. Hotel was nicely kept up. Pool was great.
Stayed 2 nights in Dec 2025

8/10 Good

Stephanie

Stayed 1 night in Jan 2026

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was bad. Have multiple photos of dirty ness and problems. Even the exits were not shoved. Lady at desk was not very nice.
Stayed 1 night in Jan 2026

2/10 Terrible

Steven

When we arrived a few hours ago to check-in, our hotel said they had received no confirmation from Expedia that i has this or any reservation. I could not get through to Expedia other than virtually but the virtual agent would only send me another confirmation. In the end I had to pay the hotel directly for the night stay and i tried to cancel the reservation with Expedia who I paid in full for the night in advance. As a result i have had to pay for tonight’s hotel stay twice. Please refund my payment for tonight’s stay. Best Steven Goldman C 416-917-1533
Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Yrs
Stayed 1 night in Dec 2025

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very kind staff. Clean room. Great location.
Stayed 3 nights in Dec 2025

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