I didn't like the staff attitude and how I was getting blamed for something that wasn't my fault. I took me a hour to get a ride room because I was charged online for a room that was no longer in service. That was my time coming there n I was treated like that.
This should be listed as a motel. There was nothinh "suite" about it. The room smelled stale. Floors were dirty. Smoke detector inoperable. One of the locks on my door was broken. No ironing board or Iron. Shower and tub dirty. Not worth the $60 at all.
Rooms were not comfortable or thoroughly cleaned. Only stayed because it was an emergency.
Regal Inn & Suites places you within a 15-minute drive of popular attractions such as Baltimore Cruise Terminal and National Aquarium in Baltimore. This 80-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and express check-in.
Satisfy your hunger from the comfort of your room with room service.
Guests can expect to find free WiFi and 32-inch TVs with cable channels and pay movies. Free toiletries are also included.
Regal Inn & Suites features free WiFi in public areas, a meeting room, and express check-in. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities, a TV in a common area, and an ATM.
I didn't like the staff attitude and how I was getting blamed for something that wasn't my fault. I took me a hour to get a ride room because I was charged online for a room that was no longer in service. That was my time coming there n I was treated like that.
This should be listed as a motel. There was nothinh "suite" about it. The room smelled stale. Floors were dirty. Smoke detector inoperable. One of the locks on my door was broken. No ironing board or Iron. Shower and tub dirty. Not worth the $60 at all.
Rooms were not comfortable or thoroughly cleaned. Only stayed because it was an emergency.
Dear Toya On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.