Great location
Easy check in. Friendly staff.
Overall the Home2 Suites in White Marsh, MD was just fine. Our room was clean and spacious enough for our family of 6 including 4 small children. The staff was friendly and helpful. Very disappointed to find out that the pool was closed when we arrived when Orbitz did not have any indication that was the case. We booked this hotel mainly to have a place for our kids to swim halfway through our long trip home. It feels like we should be due a partial refund since the pool was closed, but I'm positive it's not worth the hassle to fight that battle. Orbitz - please do a better job of clearly communicating with hotels so customers know which amenities are closed.
I liked the room with the kitchenette options, very nice. Room setup was also very nice. The problem I had was with the loudness of those in the room beside and above me, I think it was perhaps very thin walls and they weren't actually being loud. I was also disturbed by a barking dog. The only other problem I has was that my pillow case smelled like cigarette smoke.
Hotel is outdated. Carpet in halls filthy. Loud and unruly guest that after complaining to hotel clerk nothing was done. I have booked this place many times but will never again. Very disappointed and did not receive any orbitz rewards. Doreen Evans
Everything was nice and clean and comfy. They seemed to have thought of everything you could needed for an extended stay.
Was charged more in taxes than was told by orbitz But my stay was fine You really need to check their tax rate to make sure there are no surprises with final bill
The guests in room 404 above us were very noisy late into the night. The hotel reception went up twice to ask them to quiet down but with little results. It was about 1AM before they quieted down.
Very nice property! i would stay again. Staff very friendly and knowledgeable about surrounding area.
The room size, amenities we're just right for us and our adult children.
I’ve seen worse. The main things I didn’t like were ants on the kitchenette counter, some stains on the couch cushions and carpet, and warping on the kitchenette cabinet bottom as if there had been water damage before. It took away from the appearance of the room and from the hotel itself as I feel as though things like that shouldn’t be overlooked. The ac temperature wasn’t consistent either, kept getting too cold and then it would get hot and it continued throughout the night. Overall though it was a decent enough place to spend one night. The beds were comfortable and the bathroom was clean and shower was good. The staff was also friendly.
Good place to stay. Convenient close to shops in the White Marsh area.
Thanksgiving week stay, close to family, shopping. Relaxing,quiet rooms. Best hotel breakfast experience ever. Definitely recommend.
Came in town to see family and had a great time and the hotel made it a great experience
This was a very nice, new hotel. I would definitely recommend. The room was clean and modern and came equipped with a nice kitchenette. The hotel has two large grills outside that are available for use. Gym was nice and had laundry facilities inside. Continental breakfast is included with your stay.
Home2 Suites by Hilton Baltimore/White Marsh places you 2.2 mi (3.6 km) from White Marsh Mall. This 3-star aparthotel has 108 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.
Free breakfast is offered each morning from 7 AM to 9 AM.
Each apartment features a kitchenette with a refrigerator, a microwave, and a dishwasher. A 42-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include an iPod dock, a sofa bed, and a coffee maker. Limited housekeeping is available.
At Home2 Suites by Hilton Baltimore/White Marsh, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Great location
Easy check in. Friendly staff.
Overall the Home2 Suites in White Marsh, MD was just fine. Our room was clean and spacious enough for our family of 6 including 4 small children. The staff was friendly and helpful. Very disappointed to find out that the pool was closed when we arrived when Orbitz did not have any indication that was the case. We booked this hotel mainly to have a place for our kids to swim halfway through our long trip home. It feels like we should be due a partial refund since the pool was closed, but I'm positive it's not worth the hassle to fight that battle. Orbitz - please do a better job of clearly communicating with hotels so customers know which amenities are closed.
Thank you for choosing our Home2 for your overnight stay while traveling. We welcome all comments and appreciate your feedback.
I liked the room with the kitchenette options, very nice. Room setup was also very nice. The problem I had was with the loudness of those in the room beside and above me, I think it was perhaps very thin walls and they weren't actually being loud. I was also disturbed by a barking dog. The only other problem I has was that my pillow case smelled like cigarette smoke.
Thank you for taking the time to complete a review after your recent stay with us. We certainly welcome all comments from our guests and will be sure to review and monitor the concerns that you have brought to our attention. Please know that we appreciate your feedback and hope that you will give us another opportunity to host a future visit.
Hotel is outdated. Carpet in halls filthy. Loud and unruly guest that after complaining to hotel clerk nothing was done. I have booked this place many times but will never again. Very disappointed and did not receive any orbitz rewards. Doreen Evans
Thank you for your feedback Ms. Evans, we appreciate your comment as we continuously improve our customer service. We apologize that we didn't meet your expectations as a Hilton brand. Best Regards.
Everything was nice and clean and comfy. They seemed to have thought of everything you could needed for an extended stay.
Was charged more in taxes than was told by orbitz But my stay was fine You really need to check their tax rate to make sure there are no surprises with final bill
The guests in room 404 above us were very noisy late into the night. The hotel reception went up twice to ask them to quiet down but with little results. It was about 1AM before they quieted down.
Very nice property! i would stay again. Staff very friendly and knowledgeable about surrounding area.
Thank you for your rating and kind comments. We truly appreciate your feedback!