Great place to stay.
Room was dirty and the staff never once apologized. The swimming pool was dirty with foggy water. Never seen a pool that look like that. Hot tub had a layer of dirt on the bottom
Staff was very friendly....room overall was good ....property is well keeped ....minor detail pillows were in terrible condition went to walmart and bought my own
I got hit on at the breakfast bar and then some mentally ill dude was prancing around without a shirt. All in all, a memorable stay.
Ghggfgh
Everything was great and I will be returning. Staff should not have their kids running through the floors knocking on doors though.
The breakfast provided was good. The staff was not friendly at all. I booked this hotel because of the offering of an indoor pool . Was dissapointed upon arrival at 6 pm to be told it was closed. The front desk staff refused to give more than one card key. The room had crumbs on the floor when we arrived. I usually love Country Inn and Suites. But this stay left a bitter taste.
This was a good choice for a road trip stay. Room was clean. No sound issues. Breakfast spread was typical and no concerns.
I was immediately impressed with the Cleanliness and friendliness of the front desk staff. I slept very well.
Had to change my room, sheets were dirty once i arrived.
Towels dingy in color shower curtain had stains on it. What really push me to complain I unrolled a towel with a large area that was worn to the point you could see thru it. I have pics of towel and shower curtain.
I was very dissatisfied with my Stay. I was unable to utilize the pool/ Jacuzzi/ breakfast area due to being small and the hotel was overcrowded with large groups of guest. THE WORST PART was the paper thin walls of the room. The night before checkout there were children banging on the door and running through the hallway for hours the phone in the room did not work to contact front desk and when i went to lobby no-one was there. I was unable to get any rest before my 4 hr flight the next day. It gets even worse, when asked how was my stay by the agent at checkout I recounted my terrible experience and she said the manger would be notified. After i did not receive a call from the manager, I made a complaint through orbitz and received a response that the manager states there was not noise complaint and the final decision is nothing was being done. After calling the hotel re the false information, the agent that answered stated that there was a note on my checkout information that I made a noise complaint. Each time I call the hotel the manager is not available to resolve my issue. This was my worst experience at a hotel to date.
Hotel was nice. Our only complaint was the pool hours were evening hours only. We didn’t like that we couldn’t enjoy the pool. We only booked this hotel because of the pool and breakfast. Will not return until the pool hours change swim at your risk for adults.
nice hotel. my husband and I went to an Orioles game at Camden Yards and its only about 15 minutes away. very convenient.
All in all, this was a great deal. However, there was a huge clump of hair on the edge of the tub upon checkin, and a couple of towels smelled clean, but had stains on them and were not very soft at all. Also, it was CLEAR they were renovating, but there were little details that were obviously done poorly; such as obvious staining in the tub, obviously half touched-up paint around the windws, and no exhaust fan in the bathroom.
Located in Rossville, Country Inn & Suites by Radisson, Baltimore North, MD is within a 15-minute drive of popular attractions such as Johns Hopkins Hospital and Baltimore Cruise Terminal. This 81-room, 3-star hotel welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:30 AM.
40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also available. Housekeeping is available on request.
Country Inn & Suites by Radisson, Baltimore North, MD features a 24-hour gym, free WiFi in public areas, and conference space. Free parking is available if you drive. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Great place to stay.
Room was dirty and the staff never once apologized. The swimming pool was dirty with foggy water. Never seen a pool that look like that. Hot tub had a layer of dirt on the bottom
We are very sorry for inconvenience. We will try out best to satisfy you on your next trip.
Staff was very friendly....room overall was good ....property is well keeped ....minor detail pillows were in terrible condition went to walmart and bought my own
Dear Steven, Thank you for taking time to write the feedback. We apologize for the bad pillows. We will change them right away. Please let us know during the stay so we can provide alternate once which can be comfortable for you.
I got hit on at the breakfast bar and then some mentally ill dude was prancing around without a shirt. All in all, a memorable stay.
Dear Katherine, Thank you for taking time to write the feedback. We apologize for the guest without shirt. Our team member addressed it right away. We appreciate you made us aware, so that we can get things taken care of. We greatly appreciate your business. Looking forward to see you again soon.
Ghggfgh
Dear Guest, Thank you for taking time to write the feedback. We appreciate your business and hope to see you again soon.
Dear Guest, Thank you for taking time to write the feedback. We apologize for the concern. We hope to exceed your expectation on next visit.
Dear Guest, Thank you for taking time to write the feedback. We appreciate your business very much. We hope to see you again soon.
Everything was great and I will be returning. Staff should not have their kids running through the floors knocking on doors though.
Dear Guest, Thank you for taking time to write the feedback. We apologize for the mentioned concern. We certainly don't allow such disturbance, We encourage to inform us right away so we can take necessary action quickly. Thank you again for being our guest.
The breakfast provided was good. The staff was not friendly at all. I booked this hotel because of the offering of an indoor pool . Was dissapointed upon arrival at 6 pm to be told it was closed. The front desk staff refused to give more than one card key. The room had crumbs on the floor when we arrived. I usually love Country Inn and Suites. But this stay left a bitter taste.
Dear Guest, Sorry to see that you had concern. We have listed hotel without pool from long time. Pool is under renovation since September of 2019. All booking channels were updated since then. Will centrainly discuss with the staff there has to be some confussion. We never have any issue giving more than one key card unless some one came to ask for key without proper identification or guest information does not match. Safety and security of our guest is our first priority.
Thank you for your response. We certainly hope to see you on your next trip.