Flashing lights of police parked in the back was bad. Screaming in the middle of the night. Shady characters sitting on the grass in the back.
Good place to stay
I booked this for a one night stay and having had great experiences at other Quality Inns I thought it would be a similar experience....not quite. The hairdryer I managed to turn on, only to have it burn out immediately (short out, further examination showed how dirty the filter was). The wifi didn’t work(but that was not a deal breaker for me). No coin exchange on hand to use the washer/dryer(again, no big deal) but the majority of the machines were out of order or ate coins. The positive things that I could say was the bed was very comfortable and there was good water pressure for the shower.
Nice place for a quick overnight visit
When we ar see arrived the ac was on but the room was hot. I turned it down to 60 on high and waited a few hours only for the room to continue to get hotter. When I told the man at the front desk he said to turn it off, wait 30 sec then turn it on to low and 64 and it'll work. It did not. They offered another room which was slightly cooler but we were still sweating in the room. Also the bottom of the pool looked fuzzy so had we stayed we would not have used it for fear of getting an infection.
Great location, friendly staff, etc
Sheets were stained
Nothing unique about the property. Standard room with standard amenities for an American chain hotel room. It was convenient on and off the highway and the cost was reasonable.
The pool appeared dirty.
I didn’t like that it was dated and times in the room were in need of replacement or repair I will not be staying at this hotel again unless they do an renovation to the rooms
Vey clean hotel and a great staff
I got bite up by bed bugs and they need to use a cleaning product with bleach for tubs and toilet's!!!!!!
Excellent stay at the Comfort Inn & Suites Edgewood - Aberdeen
Staff was friendly. TV did not work 100%. Light was out. Wish bathroom had more lightening. Overall good place.
Quality Inn & Suites Bel Air I-95 Exit 77A places you within a 15-minute drive of popular attractions such as Cedar Lane Regional Park and Ripken Stadium. This 104-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
40-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Other amenities include refrigerators, microwaves, and desks. Housekeeping is available on request.
Guests of Quality Inn & Suites Bel Air I-95 Exit 77A have access to free WiFi in public areas. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests.
Flashing lights of police parked in the back was bad. Screaming in the middle of the night. Shady characters sitting on the grass in the back.
Good place to stay
Hello Sonia,Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay with us. We hope to welcome you back soon!
Hello Dale, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
I booked this for a one night stay and having had great experiences at other Quality Inns I thought it would be a similar experience....not quite. The hairdryer I managed to turn on, only to have it burn out immediately (short out, further examination showed how dirty the filter was). The wifi didn’t work(but that was not a deal breaker for me). No coin exchange on hand to use the washer/dryer(again, no big deal) but the majority of the machines were out of order or ate coins. The positive things that I could say was the bed was very comfortable and there was good water pressure for the shower.
Hello Brittni,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.
Hello JOSEPH,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are glad to hear that you had a satisfactory experience during your stay. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. We hope to see you again in the future for another pleasant stay.
Nice place for a quick overnight visit
Hello Kristi, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.
When we ar see arrived the ac was on but the room was hot. I turned it down to 60 on high and waited a few hours only for the room to continue to get hotter. When I told the man at the front desk he said to turn it off, wait 30 sec then turn it on to low and 64 and it'll work. It did not. They offered another room which was slightly cooler but we were still sweating in the room. Also the bottom of the pool looked fuzzy so had we stayed we would not have used it for fear of getting an infection.
Hello Amanda, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.
Great location, friendly staff, etc
Hello Muzaffar, We appreciate that you've taken the time to share with us regarding our staff and your comments about our location. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
Sheets were stained
Hello Maria, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.,
Nothing unique about the property. Standard room with standard amenities for an American chain hotel room. It was convenient on and off the highway and the cost was reasonable.
Hello Michael, Know that your voice is of tremendous importance to us and we value your comments about our room and comments about our property. We hope to see you again to provide you with an exceptional level of service and hospitality.
Hello Amira,We appreciate your feedback regarding your recent stay and apologize for any inconvenience caused by the external surroundings. Our top priority is the safety and comfort of our guests, so we recommend reaching out to the local authorities for any reports or concerns in the surrounding area. Your safety is our utmost concern and we hope your next stay will be more peaceful.