The room was spacious and included everything promised. However, there was -- what looked like -- poop on the shower curtain and blood on the window curtain. The shower pipes made a horrific noise throughout the shower, like a screaming child sound. The heater was so loud it was more comfortable to be cold than to listen to a truck idling in your room.
We had a trainee and he was wonderful!’ the trainer was abrupt. That was the only negative. The breakfast staff was courteous and so friendly and helpful. Will stay here again!
Average property as far as amenities but the staff is friendly and helpful.
Very clean Hotel and our room was excellent also. Staff very friendly and accommodating. Will be back in the future!
SpringHill Suites by Marriott Edgewood/Aberdeen is located within a few miles (5 km) of Belcamp Beach and Queen Alexandra Hospital Online. This 3-star hotel has 119 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay.
The 119 accommodations feature kitchenettes and space to spread out with sitting areas. Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are also standard.
Guests staying at SpringHill Suites by Marriott Edgewood/Aberdeen enjoy an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
The room was spacious and included everything promised. However, there was -- what looked like -- poop on the shower curtain and blood on the window curtain. The shower pipes made a horrific noise throughout the shower, like a screaming child sound. The heater was so loud it was more comfortable to be cold than to listen to a truck idling in your room.
We had a trainee and he was wonderful!’ the trainer was abrupt. That was the only negative. The breakfast staff was courteous and so friendly and helpful. Will stay here again!
Thank you again for taking the time to provide your feedback. We are happy to hear you enjoyed your stay. We look forward to serving you again soon!
Thank you for choosing the SpringHill Suites Edgewood Aberdeen for your recent travels to Belair. Commitment enjoyed your stay to service and guest satisfaction is a main focus and we are delighted to hear you
Average property as far as amenities but the staff is friendly and helpful.
Very clean Hotel and our room was excellent also. Staff very friendly and accommodating. Will be back in the future!
The experience you had is not characteristic of the level of service we strive to provide. And for this I sincerely apologize. As a teachable moment, we have shared your situation with the appropriate hotel team to ensure the necessary guidelines are in place to prevent issues like this from occurring in the future. I would hope you will give us the opportunity to restore your confidence in the Spring Hill Suites Edgewood Aberdeen. We appreciate you choosing to stay with us during these unusual times. In True Hospitality