Room was ok and clean, comfortable beds. Great breakfast buffet.
I really enjoy my stay each time at this property the front desk associates are the BEST, very professional and make you feel right at home. Thus the reason I continue coming back!
Love the property! However, one again I've had problems with the drainage in the bathroom sink and rub
We stayed for 2 nights and our room was never cleaned or restocked with fresh clean towels or empty trash bins
Clean, quiet, staff was helpful, breakfast was decent.
Wonderful time in and around Austin, this is a great property to stay at. Really nice!
Very nice city and enjoyed our visit to Austin
Outstanding performance by the front desk associates. Very professional in their jobs!
Nice hotel and local would definitely stay again
Nice they had towels for the pool. Too bad no one takes care of he pool area. There were weeds all over grown
Great experience overall and would stay here often. Nice property! 😊
It was great
The hotel was okay for me. The front desk hardly find I have to wait for checking in for half an hour. No coffee maker in the room.
When I come to visit my daughter, I always stay here. It's always had superior service and a friendly staff. This time was no different! Holiday Inn Express has a nice breakfast, which is always included in your room stay. I do use their gym, small but efficient. However, one of the treadmills was not working. I was upgraded to a suite, which was nice. I got my awards for being a IHG gold elite member. Rooms are clean but I did notice that the furniture is old, and the towels are threadbare, which probably need replacing. Having said that, though, the price point on a nice, clean, well managed property in Austin, TX was excellent.
I like that the place was clean and the beds were comfortable. While blow drying my hair the blow dryer burnt out. I brought it down to the front desk to get a replacement. The young girl at the front desk (I believe Alondra was her name) was very rude about the whole situation. She said they didn't have anymore blow dryers and that the hotel was fully booked so she couldn't get me another one. The next morning I went to see if someone checked out so I could get a blow dryer for the duration of my stay. Eventually a different young girl came to my room with a blow dryer. I really don't think breakfast should be over 5 days out of the week at 9:30am... that is way too early for breakfast to be over!
Everything was great, until check out time. I believe the lady behind the counter was either rude or does not have proper customer relation skills. I ask her if we could leave our luggage at the hotel for a couple of hours, she reply, you can't you already check out. A we don't offer that service would it been more professional. Please install checking out over the phone.....
Check in and check out staff were extremely unfriendly.
Everything as expected. Very clean and well located.
Everything was perfect! Will definitely stay at this location again.
Located in Sweetbriar within a mile (2 km) of Century South Shopping Center, Holiday Inn Express & Suites Austin South, an IHG Hotel is within 2 miles (3 km) of other popular sights such as Battle Bend Park. This 86-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free self-serve breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Refrigerators, microwaves, and coffee makers are other standard amenities.
Built in 2015, the brand new Holiday Inn Express & Suites Austin South, an IHG Hotel offers an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. A multilingual staff is on hand to assist with dry cleaning/laundry and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.
Room was ok and clean, comfortable beds. Great breakfast buffet.
I really enjoy my stay each time at this property the front desk associates are the BEST, very professional and make you feel right at home. Thus the reason I continue coming back!
Thank you for taking the time to tell us about your experience at Holiday Inn Express . We appreciate your perfect rating - it makes our staff very happy . And we can't wait to check you in again
Love the property! However, one again I've had problems with the drainage in the bathroom sink and rub
Hi Dwayne - thank you for your review. We appreciate your good review and your feedback. We will go ahead and look at the issue and fix the sink issue.
We stayed for 2 nights and our room was never cleaned or restocked with fresh clean towels or empty trash bins
Hi Rene, Our apologies for not communicating our updated Covid Housekeeping policies. Thank you for leaving feedback that we can train from and we hope you choose to stay with us in the future so that we might rectify and give you the best service that we can.
Clean, quiet, staff was helpful, breakfast was decent.
Thank you Jose. I am glad that you had a nice, quiet and friendly stay with us...thank you for choosing to stay here.
Wonderful time in and around Austin, this is a great property to stay at. Really nice!
THANK YOU so much for your feedback. We really appreciate it.
Very nice city and enjoyed our visit to Austin
Glad that you enjoyed your visit to our hotel and to Austin. Hope to see you again soon.
Outstanding performance by the front desk associates. Very professional in their jobs!
Nice hotel and local would definitely stay again
Nice they had towels for the pool. Too bad no one takes care of he pool area. There were weeds all over grown
Thank you for your time in giving us feedback - we use positive feedback to help motivate our staff. thank you.