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Recent guest reviews

2 times in 2 weeks my windows in my truck were shattered and items taken. The guy at the front desk said it was a trending issue. $300 each window, first one I thought… oh it happens, but it happened again. My company had been to the hotel over 100 nights this year alone, the GM said they would pay for the second since I was a continuing customer, but then they mailed me denying the claim. I would not go there unless you want you vehicle broken into.

The food at the bistro was quite good. We had the wings, margarita flatbread & the crispy Brussel sprouts …all were quite good.

Room infested with roaches

Good clean hotel. Very helpful sraff. No early morning shuttle to airport. Limited dining nearby.

Feeling welcome…

Good

While the pictures are accurate the don't reflect the bad property and orientation. We were mostly disappointed in how dirty and smelly it was. The staff was great though.

Nice room convenient to airport

Everything was wonderful.. very clean place and friendly staff.

We appreciated that there was a convenience store with gas, a Starbucks, a good Mexican food restaurant and a Subway within walking distance AND it was only a few minutes to the airport.

It was very up to date and clean. Great customer service

The sheets were used (the previous occupant's sheets- Awful) when I went to sleep the first night. I complained and the same sheets were there the second night. A piece of cellophane I had dropped were still in the sheets. I got clean sheets from the desk and I made the bed. The third night the same sheets were still on as I had folded them a peculiar way. The sheets were very thin, worn cotton- poly, very cheap sheets. Although the management apologized, the cleaning staff were oblivious. The room was too hot, very stuffy and no vent in the bathroom. Disgusted and very disappointed.

E Ben White Blvd Austin TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • 24-hour fitness center

Courtyard by Marriott Austin Airport places you within a 10-minute drive of popular sights such as Governor's Mansion and LBJ Presidential Library. This 3-star hotel welcomes guests with 150 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a free airport shuttle.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a to-go breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.


Property features

Renovated in 2015, Courtyard by Marriott Austin Airport offers a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you drive, self parking is USD 8 per night, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Courtyard by Marriott Austin Airport

Everyone (26) Couples (14) Business (4) Family (19) Other (8) Friends (4)
1
Business Business

2 times in 2 weeks my windows in my truck were shattered and items taken. The guy at the front desk said it was a trending issue. $300 each window, first one I thought… oh it happens, but it happened again. My company had been to the hotel over 100 nights this year alone, the GM said they would pay for the second since I was a continuing customer, but then they mailed me denying the claim. I would not go there unless you want you vehicle broken into.

By on Apr 14, 2022

Review comment responded on May 19, 2022

I want to apologize for the timeliness it took to receive the promised $300. It did take some time to add a guest into our Accounts Payable system and then to process the check for payment for your to receive. We do value each of out guest and appreciate your continuous loyalty to our hotel. Unfortunately I can't say vehicle break in do not happen throughout the City however, we have made some improvement to our property to help improve these experience.

5
Everyone

By on Mar 28, 2022

5
Everyone

By on Mar 22, 2022

5
Everyone

By on Dec 28, 2021

5
Everyone

By on Dec 18, 2021

4
Family

The food at the bistro was quite good. We had the wings, margarita flatbread & the crispy Brussel sprouts …all were quite good.

By on Oct 11, 2021

Review comment responded on Oct 27, 2021

Thank you for your honest feedback and we really apreciate you for choosing us during your visit in Austin. We will share your feed back to the food and beverage department. Once again Thank you so much. See us next time whenever travel brings you back in ATX!

2
Everyone

Room infested with roaches

By on Sep 28, 2021

Review comment responded on Oct 9, 2021

Dear Lucian, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.

5
Everyone

By on Aug 27, 2021

4
Partner Couples

Good clean hotel. Very helpful sraff. No early morning shuttle to airport. Limited dining nearby.

By , from Canyon Lake on Aug 23, 2021

Review comment responded on Aug 27, 2021

Hello Karen Thank you so much for staying with us and for your kind words. Also, shuttle service hours starts at 4AM to 12 MN Best Regards!

5
Partner Couples

Feeling welcome…

By on Aug 22, 2021

Review comment responded on Aug 27, 2021

Thank you so much for staying with us. See us again soon whenever travel brings you back in ATX! Best Regards!

Courtyard by Marriott Austin Airport

7809 E Ben White Blvd, Austin, TX 78741
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