Embassy Suites by Hilton Austin Arboretum

3.5 star property

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Photo gallery for Embassy Suites by Hilton Austin Arboretum

Lobby
Lobby
Lobby
Indoor pool, open 6:00 AM to midnight, sun loungers
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
9505 Stonelake Boulevard, Austin, TX, 78759
  • Place, Arboretum at Great Hills Mall
    ‪14 min walk‬
  • Place, J. J. Pickle Research Campus
    ‪15 min walk‬
  • Place, Domain Northside
    ‪2 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪18 min drive‬

Room options

Suite, 1 King Bed with Sofa bed (2 Rooms)

8.2 out of 10
Very good
(109 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed (2 Rooms)

8.0 out of 10
Very good
(5 reviews)
  • 482 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds (2 Rooms)

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

7.8 out of 10
Good
(6 reviews)
  • 487 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Allergy Friendly (Pure)

9.0 out of 10
Wonderful
(9 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Corner

  • 572 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Corner (Bathtub)

  • 572 sq ft
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 572 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

8.0 out of 10
Very good
(2 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds (2 Rooms)

8.0 out of 10
Very good
(17 reviews)
  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Austin

Located in Gateway within a mile (2 km) of Arboretum at Great Hills Mall, Embassy Suites by Hilton Austin Arboretum is within 2 miles (3 km) of other popular sights such as J. J. Pickle Research Campus. This 150-room, 3.5-star hotel has an indoor pool along with free in-room WiFi and a gym.

What's nearby

  • Regal Gateway - 5 min walk - 0.3 miles
  • Arboretum at Great Hills Mall - 14 min walk - 0.8 miles
  • J. J. Pickle Research Campus - 15 min walk - 0.8 miles
  • Domain Northside - 2 min drive - 2.4 miles
  • Q2 Stadium - 3 min drive - 1.2 miles

Getting around

  • Kramer Station - 7 min drive
  • Austin Station - 14 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 23 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪The Cheesecake Factory - ‬19 min walk
  • ‪Dave & Buster's - ‬4 min walk
  • ‪Casa do Brasil - ‬17 min walk

About this property

Embassy Suites by Hilton Austin Arboretum

At Embassy Suites by Hilton Austin Arboretum, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 21 per night. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a hot tub, conference space, and a 24-hour business center.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include sofa beds, sitting areas, and refrigerators. Private bathrooms are not ensuite.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 21 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • DJs American Grill

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Stereo
  • TV in common areas

Family friendly

  • Art supplies
  • Children's games
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 75
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 21 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to midnight.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin

Frequently asked questions

Is free cancellation available at Embassy Suites by Hilton Austin Arboretum?

Embassy Suites by Hilton Austin Arboretum provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Embassy Suites by Hilton Austin Arboretum?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Austin Arboretum on Mar 20, 2026 start from $174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Embassy Suites by Hilton Austin Arboretum?

This hotel is situated in Gateway within a short 17-minute walk of Arboretum at Great Hills Mall. You'll also find Q2 Stadium and Domain Northside within a short drive.

Is there parking available at Embassy Suites by Hilton Austin Arboretum?

Yes, parking is offered for USD 21 per night with in/out privileges. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Embassy Suites by Hilton Austin Arboretum feature a casino on the premises?

No, Embassy Suites by Hilton Austin Arboretum doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Austin Arboretum?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and midnight.

What amenities will couples enjoy at Embassy Suites by Hilton Austin Arboretum?

Couples staying at this hotel will appreciate amenities like premium bedding and a wet bar as well as an indoor pool.

Does Embassy Suites by Hilton Austin Arboretum have a hot tub?

No, there isn't a spa tub at this hotel.

Does Embassy Suites by Hilton Austin Arboretum have a restaurant that serves breakfast?

Yes, Embassy Suites by Hilton Austin Arboretum serves free on-the-go breakfast at DJs American Grill each morning.

Does Embassy Suites by Hilton Austin Arboretum allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Austin Arboretum for a fee of USD 75 per accommodation, per stay.

Does Embassy Suites by Hilton Austin Arboretum have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Embassy Suites by Hilton Austin Arboretum?

The closest major airport to Embassy Suites by Hilton Austin Arboretum is Austin-Bergstrom Intl. Airport (AUS), which is 18.1 mi away (23 minutes by car).

Are there rooms with balconies at Embassy Suites by Hilton Austin Arboretum?

No, you won't find guestrooms with balconies at Embassy Suites by Hilton Austin Arboretum.

Does Embassy Suites by Hilton Austin Arboretum offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Embassy Suites by Hilton Austin Arboretum.

Embassy Suites by Hilton Austin Arboretum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 466 out of 1003 reviews
Rating 8 - Good. 193 out of 1003 reviews
Rating 6 - Okay. 162 out of 1003 reviews
Rating 4 - Poor. 102 out of 1003 reviews
Rating 2 - Terrible. 80 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

JOSE LUIS

Traveled with family
Liked: Cleanliness, staff & service, amenities
The heat (air conditioning) wasn´t working, so the first night the room was so cold, its important to fix that
Stayed 2 nights in Dec 2025

8/10 Good

christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

4/10 Poor

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was not great it was right next to the ice machine and staff elevator so quite noisy. The food was cold.
Stayed 1 night in Dec 2025

10/10 Excellent

Susie

Stayed 1 night in Nov 2025

10/10 Excellent

Aditya J

Liked: Cleanliness, staff & service, amenities
It was a great experience. Great location and hotel room was clean. Staff was courteous as well.
Stayed 1 night in Nov 2025

6/10 Okay

Suzanne

Liked: Cleanliness, property conditions & facilities
Room was fine. My issue is also having to pay separately for parking. I won’t be using Hilton properties with pay to park. This is different from valet parking. I park myself in a parking lot and have to pay a third party.
Stayed 1 night in Aug 2025

10/10 Excellent

Juanita

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Customer Service Breakfast Buffet was Spot On
Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice area of Austin away from the hustle and bustle
Stayed 1 night in Nov 2025

8/10 Good

Sharlène

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was nice, what I found weird is that you needed to pay for parking at the hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Lily

Stayed 4 nights in Nov 2025

10/10 Excellent

Kenyon

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

4/10 Poor

Jeanette

Stayed 3 nights in Nov 2025

10/10 Excellent

david

Great room
Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Traveled with family
All of the above.
Stayed 4 nights in Nov 2025

10/10 Excellent

Consuelo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! People friendly and loved my room!! Will be back soon! Thanks!
Stayed 2 nights in Nov 2025

8/10 Good

Taylor

Stayed 2 nights in Nov 2025

8/10 Good

Lilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and great options!
Stayed 1 night in Nov 2025

4/10 Poor

Zhaoliang

Disliked: Cleanliness, property conditions & facilities
Room does not look clean. The A/C in the room is so noisy.
Stayed 1 night in Nov 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet ran all night. I asked them to fix it. They said they did and It still ran all night. When I asked for blankets for the pull couch for my son they said they didn’t have any. When I called for more towels they said they didn’t have any house keeping that night and I would have to come get them at the front desk. We had kids in hall playing literal hockey banging into our door all hours of the day and night. The carpets were dirty and smelled awful. I was afraid to walk barefoot. The gym was very small. No room to actually workout. There were no towels in the gym to wipe sweat. There were no 15 or 20 pound dumbbells to use and the gym itself was dirty and disgusting. To top it all off we had to pay to park in an unsecured parking lot that I was not aware I would need to. If I had known we had to pay to park I would have chose a different hotel. The experience was a huge disappointment. I went with Embassy suites because I have always enjoyed staying at them. Due this experience I will not use them again. My wife and I travel quite a bit due to both our kids being in college in different cites. We will definitely not come back to Embassy Suites. I will make sure no one I know stays here in the future.
Stayed 2 nights in Nov 2025

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Tanyaka, Flint

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great room
Stayed 3 nights in Nov 2025

4/10 Poor

Anne

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pillows were super flat and old which made sleeping miserable. Breakfast was the best part. The hotel itself needs serious upgrades. The atmosphere of the hotel was drabby.
Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and well appointed room, lovely lobby, extremely helpful and kind staff, very accommodating with our dog, and great food fare.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable, breakfast was delicious. Staff was outstanding.
Stayed 2 nights in Oct 2025