I was unable to attend and when I called to cancel I was denied because I missed the 24 hr timeframe by 20min…
Great Hotel!
I enjoyed my stay here, everything is great. Breakfast need some improvement.
Our bathtub had horrible rust inside tub. Looked gross.
Everything was fine .... room, staff, breakfast etd.We were surprised in the cost of parking. Wish you would just charge more for the room as opposed to hitting us with that large bill after we got there
Clean
it was near where I wanted to be, very friendly staff. I had to ask for towels at the pool
Hotel is In a good area. About 10 min walking to rainey st and 10-15 to 6th street. The hotel itself is good for what you pay for. It’s quiet, not much going on.
Good hotel.
good location
Welcomed by overpriced valet parking and had no other option than to leave it unsafe on the city streets roaming with homeless. First time at a Hampton hotel and would be the last. I thought it to be more “classy” but it was beneath my standards for at least a 3 star hotel. It was more less a 2.5 and not a 4.
Very clean and very friendly! The complimentary breakfast was great, but the seating was woefully inadequate for the number of people staying here this weekend.
within walking distance of everything we wanted to do, great location
Wonderful front desk. Wonderful location. Beautiful room.
Close to evrything. Easybwalk to river and restaurants.
Nice hotel near convention center and restaurants; convenient to airport
Super close to restaurants and night life, valet parking, free breakfast and easy going staff
Located in Downtown Austin, Hampton Inn & Suites Austin - Downtown / Convention Center is within a 5-minute walk of popular attractions such as Austin Convention Center and Sixth Street. This 209-room, 3-star hotel has an outdoor pool along with free in-room WiFi and a gym.
Free continental breakfast is served each morning from 6 AM to 10 AM. Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.
All of Hampton Inn & Suites Austin - Downtown / Convention Center's 209 soundproofed rooms provide refrigerators, coffee makers, and free weekday newspapers. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include free local calls, safes, and ironing boards.
At Hampton Inn & Suites Austin - Downtown / Convention Center, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 49 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
I was unable to attend and when I called to cancel I was denied because I missed the 24 hr timeframe by 20min…
Great Hotel!
Thank you for sharing, Henry! At Hampton Inn & Suites Austin Downtown Convention Center, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
I enjoyed my stay here, everything is great. Breakfast need some improvement.
Thank you for taking the time to share this 5/5 review, Tamara! We're so glad to hear your time with us was so enjoyable! We're delighted you appreciated our hotel so much. We care deeply about the comfort and satisfaction of our guests so we'll address your concerns regarding our breakfast selection with the appropriate members of our team so that we may improve moving forward. We strive for excellence so we look forward to sharing an even more positive experience with you soon! Have a wonderful day!
Our bathtub had horrible rust inside tub. Looked gross.
We appreciate the feedback, Lane. It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our furnishings and accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
Everything was fine .... room, staff, breakfast etd.We were surprised in the cost of parking. Wish you would just charge more for the room as opposed to hitting us with that large bill after we got there
Thank you for the great rating! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our accommodations and staff, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Have a beautiful day!
Clean
Thank you for the great rating! It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hampton Inn & Suites Austin Downtown Convention Center. We'd like to share an even better experience with you soon. Have a lovely day!
it was near where I wanted to be, very friendly staff. I had to ask for towels at the pool
Thank you for the comments. We hope to make it a 5 out of 5 next time!!
Hotel is In a good area. About 10 min walking to rainey st and 10-15 to 6th street. The hotel itself is good for what you pay for. It’s quiet, not much going on.
Thank you for taking the time to leave feedback regarding your stay. We're all about convenience and comfort here at he Hampton Inn Austin Downtown and are happy to hear you enjoyed both. Safe travels until next time!
Good hotel.
We appreciate your review and are glad to hear you had a good time. Hope to see you again soon when your travels bring you back to ATX!
good location
Can't get much better than that! We appreciate your feedback and hope to impress you even more next time. We don't think 6 out of 5 is a thing, but we're gonna aim for it!
Thank you for the feedback, Careen. We are always working our hardest to provide a high-quality experience for all of our guests. The terms and conditions of your reservation were agreed upon at the time of booking. When booking through a 3rd party such as Orbitz, the hotel does not have the authority to make changes to their reservations. Thank you for understanding.