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Sofitel Auckland Viaduct Harbour

5.0 out of 5.0

Recent guest reviews

Nice room and location. Very attentive staff. Concierge was outstanding and help us arrange great tours.

I could not recommend this hotel enough. It is simply extraordinary. Well located, clean, modern, spacious - an illustration of what a real 5 star hotel should be.

Great place right in the middle of everything. Lots of restaurants, bars, things to do!

The hotel was beautiful and the room was large and clean. The bed was exceptionally comfortable and we could walk to almost everything in Auckland Central. I would highly recommend the hotel.

The hotel is located at the north end of the viaduct, the port area, and is close to all the restaurants and bars there. The first room we were shown was just OK. The room was bright and attractive, but it faced a parking lot full of buses which we were warned would be noisy in the morning. We were lucky enough to have our request for a room change honored, and we were upgraded to a much larger and nicer room. Whereas the first room had a shower area without any enclosure (perhaps it was a handicap room), the new room had a lovely glassed in shower with strong spray and rain shower heads, a large soaking tub, and nice amenities (but no lotion.) The pool is a wonderful single lane lap pool, with adjacent jacuzzi, right off the exercise room. The only downside to this arrangement is that the main floor lobby corridor to the restaurant smells of chlorine. The service at the restaurant was slow and friendly but in need of training. The food was very good when it came. I'm sure the water view rooms are very nice but we didn't spring for the extra cost.

We just loved this hotel it is very well located and the place its very nice (all).

If you want a great and comfortable hotel room this is a perfect choice. The amenities are delux, the bed the best I slept in entire NZ, the bathroom super-clean, large and modern (great rainshower). The view from the harbor-side rooms is spectacular. The lobby is inviting, trendy hip with candles and pools. But if you want services, this is not a place to stay. No phones, no room service, no wine in the minibar. No pool. 10 minutes walk to downtown but a beautiful and quiet location.

I was in town for the Auckland Marathon. The staff were wonderful. They let me check out after noon. The concierge's recommendations were spot on. The room is one of the most comfortable and best located rooms I have stayed in: large bed that was more comfortable than my home bed; ample space; small balcony; separate bath and shower; and the shower had both a regular, high pressure head as well as a rain shower. The location is right on the waterfront, and everything I needed was within a 10 minute walk. Highly recommended.

21 Viaduct Harbour Avenue Auckland

Hotel highlights

  • Walking distance to Sky Tower and Queen Street Shopping District
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina

Sofitel Auckland Viaduct Harbour places you in Auckland Central Business District, within a leisurely stroll of popular sights such as Sky Tower and Queen Street Shopping District. This 172-room, 5-star hotel has a marina, a full-service spa, and a restaurant. On the waterfront, it's also near University of Auckland and Mt. Eden.


This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 10:30 AM.


All 172 air-conditioned rooms provide balconies, iPod docks, and refrigerators. Guests can expect 32-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Minibars, espresso makers, and free newspapers are other standard amenities.

Property features

Guests of Sofitel Auckland Viaduct Harbour have access to a marina, a full-service spa, and an indoor pool. Valet parking is NZD 45 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for NZD 34 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a spa tub, and a sauna.

Room options

Junior Suite, 1 King Bed, View

King 1 | Sleeps 3

Luxury Room, 1 King Bed, City View

King 1 | Sleeps 3

Luxury Room, Marina View (King or Queen)

King 1 | Sleeps 3