Sofitel Auckland Viaduct Harbour

Luxury hotel with a marina and a full-service spa

Choose dates to view prices

Where to?

Dates

January 2026

February 2026

Luxury Room, 1 King Bed, Marina View (Club Millesime access) | Minibar, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed, Club Lounge Access (Opera) | Minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub
Free WiFi
Restaurant
Gym

Explore the area

21 Viaduct Harbour Avenue, Auckland, 1010

Place, Sky Tower
‪6 min walk‬
Place, SkyCity Casino
‪6 min walk‬
Place, Princes Wharf
‪8 min walk‬
Airport, Auckland (AKL-Auckland Intl.)
‪26 min drive‬

Room options

Luxury Room, 1 King Bed (Atrium View)

Wonderful

495 sq ft
Sleeps 3
1 King Bed

Superior Room, 1 King Bed

Very good

452 sq ft
Sleeps 3
1 King Bed

Luxury Room, 1 King Bed, Marina View (Club Millesime access)

Excellent

452 sq ft
Marina view
Sleeps 3
1 King Bed

Luxury Room, 1 King Bed, Balcony

Exceptional

657 sq ft
City view
Sleeps 2
1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed (Club Millesime access)

678 sq ft
1 bedroom
Sleeps 3
1 King Bed

Separate tub and shower, deep soaking tub, rainfall showerhead

Superior Room, 1 King Bed, Accessible (Accessible)

Sleeps 2
1 King Bed

Club Suite, 1 King Bed, Club Lounge Access (Opera)

Sleeps 3
1 King Bed

Junior Suite, 1 King Bed

Sleeps 3
1 King Bed

About the neighborhood

Auckland

Sofitel Auckland Viaduct Harbour places you in Auckland Central Business District, within a leisurely stroll of popular sights such as Sky Tower and SkyCity Casino. This 88-room, 5-star hotel has a marina, a full-service spa, and a restaurant.

What's nearby

Sky Tower - 6 min walk - 0.4 miles
SkyCity Casino - 6 min walk - 0.4 miles
Princes Wharf - 8 min walk - 0.5 miles
Queens Wharf - 10 min walk - 0.5 miles
Auckland Ferry Terminal - 11 min walk - 0.6 miles

Getting around

Gaunt Street Tram Stop - 3 min walk
Auckland Britomart Station - 15 min walk
Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

‪Tuckshop - ‬3 min walk
‪Graze Canteen - ‬2 min walk
‪Hello Mister - ‬6 min walk
‪Wander - ‬5 min walk
‪Rooftop At Qt - ‬3 min walk

About this property

Sofitel Auckland Viaduct Harbour

Luxury hotel with a marina and a full-service spa

Guests of Sofitel Auckland Viaduct Harbour have access to a marina, a full-service spa, and an indoor pool. Valet parking is NZD 52 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for NZD 42 per person one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.

Guests can expect to find free WiFi and wired Internet, plus Smart TVs with digital channels and pay movies. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include balconies, refrigerators, and minibars. Housekeeping is available on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Pool
Spa
Free WiFi
Restaurant

$273 nightly

Jan 29 - Jan 30

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle at scheduled times for a surcharge
Secured, covered valet parking on site (NZD 52 per day; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: NZD 52 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

French Press Cafe
La Marée Restaurant
Sabrage Champagne Bar

Things to do

Full-service spa
Gym
Hot tub
Indoor pool
Library
Sauna

Family friendly

Babysitting (surcharge)
In-room crib
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

24-hour business center
5,380 square feet of conference space
Computer station

Outdoors

Marina
On the waterfront
Terrace

Full-service spa

6 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Reflexology
Spa open daily
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
5 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2005
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

Pay movies
Smart TV with digital channels
Streaming services

Food and drink

24-hour room service
Espresso maker
Minibar
Refrigerator

Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Heating
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

For guests booked in room types with club access, this property enforces a smart casual dress code in the club lounge. Children 18 years and younger accompanied by an adult are permitted in the club lounge until 5 PM. After 5 PM, only children ages 12-18 are allowed.

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for NZD 100.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately NZD 52 per person
Airport shuttle fee: NZD 42 per person (one-way)
Covered valet parking fee: NZD 52 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: NZD 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-midnight
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Sofitel

Sofitel Auckland

Sofitel Auckland Harbour

Sofitel Auckland Viaduct

Sofitel Auckland Viaduct Harbour

Sofitel Viaduct Auckland

Sofitel Viaduct Harbour

Sofitel Viaduct Harbour Auckland

Sofitel Viaduct Harbour Hotel

Sofitel Viaduct Harbour Hotel Auckland

Sofitel Auckland Viaduct Harbour New Zealand

Sofitel Auckland Viaduct Harbour Hotel

Sofitel Auckland Viaduct Harbour Auckland

Sofitel Auckland Viaduct Harbour Hotel Auckland

Frequently asked questions

Is a free cancellation option available at Sofitel Auckland Viaduct Harbour?

Sofitel Auckland Viaduct Harbour provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see around Sofitel Auckland Viaduct Harbour?

This hotel is situated in Auckland Central Business District within a short 11-minute walk of Sky Tower and also 11 minutes on foot from SkyCity Casino. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Is there parking available at Sofitel Auckland Viaduct Harbour?

Yes, secured valet parking is offered for NZD 52 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Sofitel Auckland Viaduct Harbour?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, body wraps, and reflexology.

Does Sofitel Auckland Viaduct Harbour include a casino?

No, Sofitel Auckland Viaduct Harbour doesn't have a casino.

Will I find an indoor pool at Sofitel Auckland Viaduct Harbour?

Yes, this hotel has an indoor pool along with a hot tub.

Is Sofitel Auckland Viaduct Harbour a good place to stay for couples?

This waterfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant with al fresco dining.

Does Sofitel Auckland Viaduct Harbour have a hot tub?

Yes, this hotel has a spa tub.

Does Sofitel Auckland Viaduct Harbour have a restaurant that serves breakfast?

Yes, Sofitel Auckland Viaduct Harbour serves buffet breakfast for a surcharge each morning at La Marée Restaurant.

Does Sofitel Auckland Viaduct Harbour allow pets to stay for free?

No, pets aren't allowed at Sofitel Auckland Viaduct Harbour though service animals are welcome.

Are there connecting rooms at Sofitel Auckland Viaduct Harbour?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Sofitel Auckland Viaduct Harbour?

The closest major airport to Sofitel Auckland Viaduct Harbour is Auckland Intl. Airport (AKL), which is 17 mi away (28 minutes by car).

Are there rooms with balconies at Sofitel Auckland Viaduct Harbour?

Yes, every guestroom at Sofitel Auckland Viaduct Harbour comes with a balcony with some featuring ocean or city views.

Sofitel Auckland Viaduct Harbour Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Penny

Nov 24, 2025

Loved the stay

Stayed 1 night in Nov 2025

10/10 Excellent

david

Oct 6, 2025

Stayed 2 nights in Oct 2025

10/10 Excellent

Chloe

Traveled with partner

Oct 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a lovely stay and they even made it possible for us to check in early. Thanks everyone

Stayed 1 night in Sep 2025

10/10 Excellent

Nikolaos

Sep 13, 2025

Stayed 3 nights in Sep 2025

10/10 Excellent

Bruce

Aug 18, 2025

Stayed 7 nights in Aug 2025

10/10 Excellent

Caroline

Aug 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2025

10/10 Excellent

Wayne

Aug 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and hotel

Stayed 1 night in Aug 2025

10/10 Excellent

Sven

Aug 8, 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Pranay

Aug 4, 2025

Stayed 1 night in Aug 2025

8/10 Good

Paul

Jul 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Traveled with family and small children

Jul 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at Sofitel Viaduct Harbour for 5 nights, and it was nothing short of amazing. From the moment we arrived, the staff made us feel completely at home. What stood out the most was how genuinely kind and friendly they were to my son—they made him feel so special every single day. Whether it was a warm greeting at the front desk, a thoughtful surprise, or just taking the time to chat with him, their attention made our stay unforgettable. He had such a great time, and it’s all thanks to the wonderful team here. The hotel itself is beautifully designed and perfectly located for exploring Auckland. The room was spacious, quiet, and clean. We also loved the pool and the calm atmosphere throughout the property. Thank you, Sofitel, for going above and beyond. We can’t wait to come back!

Stayed 3 nights in Jul 2025

10/10 Excellent

Kim

Traveled with family and small children

Jul 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at Sofitel Viaduct Harbour for 5 nights, and it was nothing short of amazing. From the moment we arrived, the staff made us feel completely at home. What stood out the most was how genuinely kind and friendly they were to my son—they made him feel so special every single day. Whether it was a warm greeting at the front desk, a thoughtful surprise, or just taking the time to chat with him, their attention made our stay unforgettable. He had such a great time, and it’s all thanks to the wonderful team at Sofitel. The hotel itself is beautifully designed and perfectly located for exploring Auckland. The room was spacious, quiet, and clean. We also loved the pool and the calm atmosphere throughout the property. Thank you, Sofitel, for going above and beyond. We can’t wait to come back!!

Stayed 2 nights in Jul 2025

6/10 Okay

DAVID C, STATE COLLEGE

Jul 29, 2025

Liked: Cleanliness, staff & service, amenities

Bed was humpbacked, not a lung but 2 twins pushed tight. First room was next to a bus depot that was incredibly loud. Broken coffee maker. Plugs by bed too low to plug in anything but a thin plug.

Stayed 4 nights in Jul 2025

8/10 Good

Tony

Jul 27, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Jul 2025

10/10 Excellent

Gerardo

Jul 25, 2025

Stayed 2 nights in Jul 2025

6/10 Okay

Andrew, Kentlyn

Jul 23, 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

Jul 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sofitel Luxury

My hubby and I really enjoyed our stay. We had a luxury room with a balcony which was lovely. The deep soaking bath was also lovely! Nice quiet room and very friendly staff. We look forward to returning again soon.

Stayed 2 nights in Jul 2025

8/10 Good

Tanya

Traveled with partner

Jul 10, 2025

Liked: Cleanliness

Friendly staff, clean rooms. Our room was a little dated with peeling wallpaper

Stayed 2 nights in Jul 2025

10/10 Excellent

Fraser

Jul 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff and excellent property.

Stayed 1 night in Jun 2025

10/10 Excellent

Fady

Traveled with partner

Jul 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was amazing, staff are all friendly. You ask for room service and you get it quickly. Complementary bottle of champagne given to celebrate my wife's birthday. Swimming pool and spa are great. There are saunas in the female and male bathrooms - I wish there was a co-gender sauna room so my wife and I could go together. Apart from that everything was perfect including the breakfast buffet. Thank you team at Sofitel!

Stayed 1 night in Jul 2025

10/10 Excellent

JRM

Jun 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Nguyen

Business traveler

Jun 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very good ❤️

Stayed 1 night in Apr 2025

10/10 Excellent

Greg

Traveled with partner

Jun 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The shower head fell to bits talked to desk staff and they organised a maintenance person to fix it straight away with no problems whatsoever

Stayed 2 nights in Jun 2025

8/10 Good

Putiputi

May 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I arrived late so wasn't surprised when I wasn't greeted at the door but all staff were friendly, accommodating, very "can-do." The Irish porter was lovely. Warm pool and gym impressive. Decor of room lovely.

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

May 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, everything was amazing. Buffet breakfast was delicious and great variety. Spa, pool and sauna were peaceful and felt very private. Only qualm about our room I missed my usual pillow from home, but the bed was comfy enough. One small disappointment was the drink included in my spa treatment package was forgotten, I was left waiting. But other than that, the spa treatments and overall stay were AMAZING! Reception was very helpful in allowing and organising us to store somethibg in their freezer. Thankyou very much. We’ll definitely choose this hotel again in the future

Stayed 1 night in May 2025

Orbitz's Latest Trends

Hotels

Flights

Sofitel Auckland Viaduct Harbour

Choose dates to view prices

Photo gallery for Sofitel Auckland Viaduct Harbour

Reviews

Popular amenities

Explore the area

Room options

View all photos for Luxury Room, 1 King Bed (Atrium View)

Luxury Room, 1 King Bed (Atrium View)

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

View all photos for Luxury Room, 1 King Bed, Marina View (Club Millesime access)

Luxury Room, 1 King Bed, Marina View (Club Millesime access)

View all photos for Luxury Room, 1 King Bed, Balcony

Luxury Room, 1 King Bed, Balcony

View all photos for Deluxe Suite, 1 King Bed (Club Millesime access)

Deluxe Suite, 1 King Bed (Club Millesime access)

View all photos for Superior Room, 1 King Bed, Accessible (Accessible)

Superior Room, 1 King Bed, Accessible (Accessible)

View all photos for Club Suite, 1 King Bed, Club Lounge Access (Opera)

Club Suite, 1 King Bed, Club Lounge Access (Opera)

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

You may also like

The Grand by SkyCity

About the neighborhood

Auckland

What's nearby

Getting around

Restaurants

About this property

Sofitel Auckland Viaduct Harbour

Similar properties

Park Hyatt Auckland

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions

Sofitel Auckland Viaduct Harbour Reviews

Reviews

Wonderful

9.6/10

9.2/10

9.0/10

9.2/10

8.8/10

Reviews

10/10 Excellent

Penny