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Quest Ponsonby

4.5 star property

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Photo gallery for Quest Ponsonby

A modern hotel with a two-story structure, large windows, and a visible restaurant named 'Quest' on the ground floor.
A hotel reception area with a reception desk, a large mirror, and a welcome mat with the word "QUEST".
A modern kitchen with a dining area, featuring a stainless steel refrigerator, microwave, and oven.
A hotel room with a large bed, a headboard, a nightstand, a wall-mounted light, a window with a view of greenery, and a balcony with a railing.
A modern hotel room with a bed, a desk with a laptop, a TV mounted on the wall, and a kitchenette in the background.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
68 Ponsonby Road, Auckland, 1011
  • Place, Karangahape Road
    ‪5 min walk‬
  • Place, Queen Street Shopping District
    ‪14 min walk‬
  • Place, Sky Tower
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio

A modern hotel room with a large bed, a sofa, a television, and a view of the outdoors.

Studio

8.0 out of 10
Very good
(35 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

A modern living room with a sofa, a coffee table, and a dining table. There is a TV mounted on the wall and a window with curtains.

Apartment, 1 Bedroom

8.0 out of 10
Very good
(15 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

A modern hotel room with a grey sofa, a white armchair, a flat-screen TV, and a balcony with a view of trees.

Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

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About the neighborhood

Auckland

Located in Grey Lynn within a short walk of Queen Street Shopping District, Quest Ponsonby is within a mile (2 km) of other popular sights such as SkyCity Casino. This 38-room, 4.5-star hotel welcomes guests with in-room amenities like microwaves, coffee makers, and LCD TVs.

What's nearby

  • Karangahape Road - 5 min walk - 0.3 miles
  • Queen Street Shopping District - 14 min walk - 0.8 miles
  • University of Auckland - 18 min walk - 1.0 mile
  • Sky Tower - 3 min drive - 1.4 miles
  • SkyCity Casino - 3 min drive - 1.4 miles

Getting around

  • MOTAT 1 Tram Stop - 3 min drive
  • Auckland Remuera Station - 5 min drive
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Bodega Deli & Bistro - ‬1 min walk
  • ‪Daphnes - ‬3 min walk
  • ‪Thai House Restaurant - ‬1 min walk
  • ‪ThirtyNine Cafe - ‬2 min walk
  • ‪Daily Bread - ‬2 min walk

About this property

Quest Ponsonby

Self parking is available for NZD 30.00 per day. Helpful staff can provide dry cleaning/laundry services and luggage storage.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and ironing boards are other standard amenities.

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Jul 19 - Jul 20
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Secured, covered self parking on site (NZD 30 per day)

Family friendly

  • In-room microwave

Conveniences

  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 35.0 per day
  • Cribs/infant beds are available for NZD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: NZD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: NZD 30.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM—-7 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland

Frequently asked questions

Is a free cancellation option available at Quest Ponsonby?

Quest Ponsonby provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Quest Ponsonby?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Quest Ponsonby on Jul 4, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Quest Ponsonby?

This hotel is situated in Grey Lynn within a 10-minute walk of Ponsonby Road and Karangahape Road. You'll also find Queen Street Shopping District and SkyCity Casino within a short drive.

Is there parking available at Quest Ponsonby?

Yes, secured parking is offered for NZD 30 per day with in/out privileges.

Does Quest Ponsonby feature a casino?

No, Quest Ponsonby doesn't have a casino.

Will I find an indoor pool at Quest Ponsonby?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Quest Ponsonby?

Amenities at this hotel that appeal to couples include a kitchenette and bathrobes in some guestrooms.

Are there hot tubs at Quest Ponsonby?

No, there isn't a spa tub at this hotel.

Does Quest Ponsonby have a restaurant that serves breakfast?

No, Quest Ponsonby doesn't have a restaurant that serves breakfast.

Will Quest Ponsonby allow pets to stay free of charge?

No, pets aren't allowed at Quest Ponsonby.

Are there connecting rooms at Quest Ponsonby?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Quest Ponsonby?

The closest major airport to Quest Ponsonby is Auckland Intl. Airport (AKL), which is 13.9 mi away (25 minutes by car).

Are there rooms with balconies at Quest Ponsonby?

Yes, some guestrooms at Quest Ponsonby offer a balcony.

Quest Ponsonby Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 303 out of 822 reviews
Rating 8 - Good. 313 out of 822 reviews
Rating 6 - Okay. 123 out of 822 reviews
Rating 4 - Poor. 47 out of 822 reviews
Rating 2 - Terrible. 36 out of 822 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Conrad

Liked: Cleanliness, amenities, property conditions & facilities
Great stay as always, clean rooms with lots close by
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place to stay. The room was clean, comfortable, and well presented, and the staff were friendly and welcoming throughout our visit. Great location and good value for money — I would happily stay here again.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with a lot of eateries nearby. Overall a pleasant stay
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness
Great location, hotel a little old & tired
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was super accommodating and helpful. The suite was quiet, clean and large and the bed was extremely comfortable. The air conditioning was excellent. Overall a great stay, would thoroughly recommend it!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Conrad

Liked: Cleanliness, amenities, property conditions & facilities
Great stay as always A+
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. I booked very late and was able to get someone to come organise and get me in.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the bed was really comfortable. Excellent value for money and location. The staff were friendly and helpful.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Peter

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location in the heart of Ponsonby. Walking distance to shops and eateries. Clean and tidy - lovely staff. One negative - too much air freshener in the reception area.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Staff were friendly
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities
Nice Room. Staff helpful and Courteous. Great king bed and pillows. Well made.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room showed some signs of wear The staff were courteous tho there was an issue registering a credit card which was no problem elsewhere Bed was comfortable 😌
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Room had a few issues, tile was broken near shower and soap dispenser needed replacing, minor issues. Over all great hotel and great staff.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ive stayed in along time. Due to the workers
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable place to stay.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Rachel

The staff were nice and location was good. The shower head holder was broken so I had to hold the shower head up. The body wash and shampoo had not been refilled and the paint is coming away a lot in the bathroom. It looks like it needs a lot of tlc before having any other guest stay in that room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable stay
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Samara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place have stayed twice and enjoyed it
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with numerous dining and shopping options nearby.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay - convenient location
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Craig

Liked: Cleanliness, staff & service, room comfort
Great location. It’s just that the room I had had a window that looked out on a wall.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

David

Liked: Cleanliness
We had a front room, nice park but really noisy at night. The staff were quite nice but the room could do with a refresh.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great location to CBD and motorway plus onsite parking.
Stayed 1 night in Jul 2025