Quest Ponsonby

4.5 star property
Luxury hotel in Auckland

Choose dates to view prices

Photo gallery for Quest Ponsonby

Front of property - evening/night
Studio | 1 bedroom, desk, iron/ironing board, free WiFi
Studio | 1 bedroom, desk, iron/ironing board, free WiFi
Apartment, 1 Bedroom | 1 bedroom, desk, iron/ironing board, free WiFi
Balcony

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
68 Ponsonby Road, Auckland, 1011
  • Place, Eden Park
    ‪2 min drive‬
  • Place, Sky Tower
    ‪3 min drive‬
  • Place, SkyCity Casino
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

Studio

8.0 out of 10
Very good
(31 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Bedroom

8.0 out of 10
Very good
(14 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Auckland

Located in Grey Lynn within a short walk of Queen Street Shopping District, Quest Ponsonby is within a mile (2 km) of other popular sights such as University of Auckland. This 38-room, 4.5-star hotel welcomes guests with in-room amenities like microwaves, coffee makers, and LCD TVs.

What's nearby

  • University of Auckland - 16 min walk - 0.9 miles
  • Eden Park - 2 min drive - 1.2 miles
  • Sky Tower - 3 min drive - 1.6 miles
  • SkyCity Casino - 3 min drive - 1.6 miles
  • Auckland Ferry Terminal - 5 min drive - 2.1 miles

Getting around

  • MOTAT 1 Tram Stop - 3 min drive
  • Auckland Remuera Station - 5 min drive
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Daily Bread - ‬2 min walk
  • ‪Deadshot - ‬2 min walk
  • ‪The Greenhouse - ‬3 min walk
  • ‪Bodega Deli & Bistro - ‬1 min walk
  • ‪Burgerfuel - ‬3 min walk

About this property

Quest Ponsonby

Luxury hotel in Auckland
Self parking is available for NZD 30.00 per day. Helpful staff can provide dry cleaning/laundry services and luggage storage.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and ironing boards are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Secured, covered self parking on site (NZD 30 per day)

Family friendly

  • In-room microwave

Conveniences

  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 35 per day
  • Cribs/infant beds are available for NZD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: NZD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: NZD 30.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 35 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM—-7 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland

Frequently asked questions

Is a free cancellation option available at Quest Ponsonby?

Quest Ponsonby provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do around Quest Ponsonby?

This hotel is situated in Grey Lynn within a 10-minute walk of Ponsonby Road and Karangahape Road. You'll also find Queen Street Shopping District and SkyCity Casino within a short drive.

Is parking available on site at Quest Ponsonby?

Yes, secured parking is offered for NZD 30.00 per day with in/out privileges.

Does Quest Ponsonby feature a casino?

No, Quest Ponsonby doesn't have a casino.

Will I find an indoor pool at Quest Ponsonby?

No, there is no indoor pool at this hotel.

Are there hot tubs at Quest Ponsonby?

No, this hotel doesn't have a spa tub.

Does Quest Ponsonby have a restaurant that serves breakfast?

No, Quest Ponsonby doesn't have a restaurant that serves breakfast.

Will Quest Ponsonby allow pets to stay free of charge?

No, pets aren't allowed at Quest Ponsonby.

Are there connecting rooms at Quest Ponsonby?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Quest Ponsonby?

The closest major airport to Quest Ponsonby is Auckland Intl. Airport (AKL), which is 13.9 mi away (25 minutes by car).

Are there rooms with balconies at Quest Ponsonby?

Yes, some guestrooms at Quest Ponsonby offer a balcony.

Quest Ponsonby Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 279 out of 766 reviews
Rating 8 - Good. 298 out of 766 reviews
Rating 6 - Okay. 113 out of 766 reviews
Rating 4 - Poor. 45 out of 766 reviews
Rating 2 - Terrible. 31 out of 766 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Stayed 1 night in Jun 2025

8/10 Good

Anna-Lee

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Fiona

Stayed 1 night in Jun 2025

8/10 Good

Amy

Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

8/10 Good

Marc

Stayed 2 nights in Jun 2025

6/10 Okay

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Stayed 2 nights in May 2025

6/10 Okay

Warren

Liked: Cleanliness
Disliked: Property conditions & facilities
Entrance was 6 inches deep in water after rain, could not get to accom without walking through this. Needs to clear drains to drain water away.
Stayed 1 night in May 2025

6/10 Okay

Jono

Stayed 2 nights in Apr 2025

8/10 Good

Nuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ponsonby shops and restaurants
Stayed 1 night in Mar 2025

6/10 Okay

Suzanne

Stayed 4 nights in Mar 2025

2/10 Terrible

Ange

Disliked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Ange

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the only good thing about this stay. Property was under going painting inside. We werent told. The whole place smelt so bad of incense sticks, they are obviously trying to cover up the paint smell and the damp smell. Room was old, washing machine and dryer didn't work. Plug fittings falling off the wall. Just over all not happy with this stay
Stayed 3 nights in Apr 2025

8/10 Good

Tracey

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Staff & service
Customer service is not great at all, Stated there many times and let’s just say, I won’t be going back.
Stayed 1 night in Apr 2025

6/10 Okay

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking when you arrive is awkward as you have to park up near the footpath.When I checked out,no was at reception so I put the keys in the drop box.I then got rung up after 45 mins after I had checked out asking when I was leaving?
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Business traveler
Liked: Cleanliness, staff & service
It was ok. Room is a bit tired (walls and furnishings are a bit bumped and bruised). My room also did not lock from the inside (which I forgot to report) Kitchenette was great, overall stay was ok for a night
Stayed 1 night in Mar 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Bryan, Galveston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Anna

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Do not order the breakfast as it will be the worst $20 you ever spend, as it is a tray of odds and ends they leave in your fridge when you book in. The bread was stale, also I don’t tend to eat potato chips (also stale) and chocolate bars for breakfast. The towels had stains and the toilet was broken, which happens, but as another room could not be supplied we ended up fixing this ourselves.
Stayed 1 night in Mar 2025

10/10 Excellent

Conrad

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great stay as always. Convenient location with parking available. Will continue to stay here, recommend
Stayed 6 nights in Feb 2025

10/10 Excellent

Conrad

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an easy & great stay here. Parking available. Easy walk to many restaurants and shopping, rooms are clean & quiet. Recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with numerous dining and shopping options nearby.
Stayed 1 night in Feb 2025