Difficult to find i.e. the address is on the side of the building that you cannot use with a vehicle. The parking service was replaced while I was there - they took my rented SUV out for dinner. The hotel staff was accommodating and friendly. Expect an older big city hotel intended for extended stay with few amenities.
Great hotel
Good in general
Bed was hard as a rock. The inside of the rooms could use a facelift. Looking a bit dated; not in a good way.
Bugs in room, old and moldy. Bad odor. They say no smoking but you smell it through the vents. Can’t believe Marriott put their name next to this.
After a horrible experience at another Residence Inn, we were transferred to the Residence Inn Downtown. We were thankful for William who assisted us and made every effort to accommodate us after what had happened. Even after the last hotel messed up our reservation, he took care of that as well and contacted us promptly when everything was resolved. The hotel itself had amazing staff from the front desk workers to the valet drivers. The hotel has lots of restaurants in close proximity that you can walk to. We had a one bedroom with a fridge, stove-top, and microwave, which was necessary for our three day trip with our children. Overall, it turned out to be a great stay because of the professionalism and assistance from William and the staff at this hotel. Great customer service matters and is on full display here.
It was within walking distance of Centennial Park. The building was historic, and yet the rooms had been upgraded/modernized. Staff was very friendly and helpful. The upgrade cost for a small kitchen in the room and breakfast in the morning was very modest. It was a great value.
This hotel is situated right downtown. There is a marta station directly across the street.The aquarium is within walking distance. Peachtree is a 5 minute walk with lots of bars and restraunts
Loved the location. The elevators may get backed up if a lot of people are staying in the hotel or there's a conference but that's a minor inconvenience. Good inhouse restaurants. Great concierge attention!
The location was great for the attractions in Atlanta. The rooms were very clean and the staff were helpful and polite. The layout of the room was a little awkward.
great location, alot of character , friendly and helpful staff
They should have noted a minimum $35 fee to park a vehicle overnight!!
Friendly staff and the breakfast was amazing. I could not complain!
Well kept property. Great staff. Very pleased with our stay
The room was extremely expensive and I thought it could have been cleaner. We didn’t have sheets for pull out sofa/bed and had to request more towels.
Located in Downtown Atlanta, Residence Inn Atlanta Downtown by Marriott is adjacent to Georgia State University and within a 5-minute walk of other popular sights like AmericasMart. This 160-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and a gym.
Start your day off right with a free self-serve breakfast, served on weekends from 6:30 AM to 9:00 AM. Savor a meal from the comfort of your room with room service.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Kitchens, sofa beds, and sitting areas are other standard amenities.
Residence Inn Atlanta Downtown by Marriott features a gym, free WiFi in public areas, and a business center. Valet parking is offered for USD 40.00 per day. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a meeting room, and express check-out.
Difficult to find i.e. the address is on the side of the building that you cannot use with a vehicle. The parking service was replaced while I was there - they took my rented SUV out for dinner. The hotel staff was accommodating and friendly. Expect an older big city hotel intended for extended stay with few amenities.
Great hotel
Thank You Sebastian, for staying with us, Look forward to your return
Good in general
Thank you for staying with us, looking forward for your return.
Bed was hard as a rock. The inside of the rooms could use a facelift. Looking a bit dated; not in a good way.
Thank you for your review Nicola I'm sorry you feel the way you do about our rooms. We take great pride in maintaining the Marriott standard. As an FYI we do have a complete renovation scheduled for the beginning of next year.
Bugs in room, old and moldy. Bad odor. They say no smoking but you smell it through the vents. Can’t believe Marriott put their name next to this.
Thank you very much for your review. I apologize for the issues you experienced and I can assure that they are not the norm. I can assure you that if you were to return you would see a significant improvement. Thank you again for choosing our hotel for your travel needs.
After a horrible experience at another Residence Inn, we were transferred to the Residence Inn Downtown. We were thankful for William who assisted us and made every effort to accommodate us after what had happened. Even after the last hotel messed up our reservation, he took care of that as well and contacted us promptly when everything was resolved. The hotel itself had amazing staff from the front desk workers to the valet drivers. The hotel has lots of restaurants in close proximity that you can walk to. We had a one bedroom with a fridge, stove-top, and microwave, which was necessary for our three day trip with our children. Overall, it turned out to be a great stay because of the professionalism and assistance from William and the staff at this hotel. Great customer service matters and is on full display here.
It was within walking distance of Centennial Park. The building was historic, and yet the rooms had been upgraded/modernized. Staff was very friendly and helpful. The upgrade cost for a small kitchen in the room and breakfast in the morning was very modest. It was a great value.
Thank you for your review Michael. We did indeed upgrade our valet service during your stay unfortunately but it was necessary in order to deliver the service guests have come to expect. We are also working on changing our arrival to the Peachtree St side but until then we will make sure we explain that the Forsyth St entrance is the best to use. I do hope that you will come and stay with again as we are scheduled for a complete renovation beginning in May. Thank you again for choosing to stay with us.