4/10 Poor
Joyce
Traveled with family
Sep 3, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ENTER AT YOUR OWN RISK!!
First off, the only reason I chose this place was due to the location being close to Truist Park Stadium for the concert I was attending. The lobby looks NOTHING like the photo. We got there about 7/7:30p, there was nobody at the front desk to check us in. We stood there for about 6/7 minutes waiting for someone after pressing the bell. I finally called the toll free number to get someone to check us in. The clerk came and was a bit rude, asking us "what y'all doing here?" I didn't feel that was any of her business, also her tone was horrible. We get up to the room and immediately I was ready to go! It looked NOTHING like the photos. The room was cramped, extremely small! The stovetop was nasty. The inside of the bathroom door has been punched, the door was on the hinges. The bathroom trash can was under the sink, I pulled it out and it hadn't been emptied; beer bottles and other trash in it. We immediately went to Walmart to get cleaning supplies and other things. We get back turn the TV on, only it DIDN'T WORK! Luckily we brought our tablets and watched movies on that. I go to turn the other light on beside the bed and it doesn't work either! Only one socket near the bed worked. At that point, I was frustrated and tired and just covered up with my own blanket. Fast forward to check out Sunday morning. I get up to go to the bathroom and start packing.... I see a huge roach on the kitchen counter crawling. The person I was with said she saw one in the bathroom earlier.
Joyce
Stayed 2 nights in Aug 2025
