There was mold growing in the bathroom. It was in the ceiling and walls.
If you need to go to Truist Park, this is a solid spot. It's walking distance from the park, the room is spacious and the staff is friendly. It has issues with organization. They booked a lot of rooms that they did not have time to clean by checkin time (3PM). They let us know after waiting in line for almost 3 hours that checkin time would be delayed. They offered a free drink as compensation, but only during the time until checkin became available again, which is silly as everyone had to leave for the game.
X
Pool was very dirty. They did clean but water was milky. Paint falling from ceiling in bathroom.
Quick 24 hour trip to watch a baseball game. Ballpark was a manageable 15-20 minute walk away. Location next to the adjacent mall/Costco was a nice amenity. Room itself was great, I was traveling solo so the extra space in the suite wasn't needed but enjoyable. Some noise from the nearby highway but nothing too terrible.
Nice and convenient. Don't expect your room to be turned down. It must be a covid-19 thing.
I wish I could say better things about this location. It is run down, gross, and needs a lot of cleaning / updating. However, I will say that the staff were all super accommodating and kind. We ended up leaving our stay here short because I did not want my infant sleeping another night in a room so unclean.
Location to truist field
Check-in was at 3pm but got to the hotel at 6pm to actually check-in. We I got to the counter I was informed that my room wasn’t ready and I would be at least an hr before I could get a room. Management did nothing to really other than just say sorry...I missed dinner with a group of friends before a concert.
Very nice staff, clean cozy rooms, parking was included in the check-in fee upon arrival. Will stay again!
The room was spacious and a great view..............
Located in Cumberland, Sheraton Suites Galleria-Atlanta is adjacent to Cobb Galleria Centre and within a 15-minute walk of popular sights like Truist Park. This 3.5-star aparthotel has 278 rooms and welcomes guests with a restaurant, an outdoor pool, and an indoor pool.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:00 AM.
Each apartment affords space to spread out with a separate bedroom and a living room. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a microwave, a coffee maker, and free newspapers. Housekeeping is available on request.
Sheraton Suites Galleria-Atlanta features an indoor pool, an outdoor pool, and a 24-hour gym. Self parking is available for USD 19.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, a 24-hour business center, and express check-out.
There was mold growing in the bathroom. It was in the ceiling and walls.
If you need to go to Truist Park, this is a solid spot. It's walking distance from the park, the room is spacious and the staff is friendly. It has issues with organization. They booked a lot of rooms that they did not have time to clean by checkin time (3PM). They let us know after waiting in line for almost 3 hours that checkin time would be delayed. They offered a free drink as compensation, but only during the time until checkin became available again, which is silly as everyone had to leave for the game.
We value you as our Guest and appreciate your business
X
Pool was very dirty. They did clean but water was milky. Paint falling from ceiling in bathroom.
Quick 24 hour trip to watch a baseball game. Ballpark was a manageable 15-20 minute walk away. Location next to the adjacent mall/Costco was a nice amenity. Room itself was great, I was traveling solo so the extra space in the suite wasn't needed but enjoyable. Some noise from the nearby highway but nothing too terrible.
Nice and convenient. Don't expect your room to be turned down. It must be a covid-19 thing.
I wish I could say better things about this location. It is run down, gross, and needs a lot of cleaning / updating. However, I will say that the staff were all super accommodating and kind. We ended up leaving our stay here short because I did not want my infant sleeping another night in a room so unclean.
We apologize for your experience while staying with us!