A very well kept property. We didn't take advantage of the comp breakfast, but it looked fantastic. Room was clean and the view from the 17th floor was nice at night.
Good location and walkable area.
Location is great, but hotel needs some refreshing
There was mold growing in the bathroom. It was in the ceiling and walls.
If you need to go to Truist Park, this is a solid spot. It's walking distance from the park, the room is spacious and the staff is friendly. It has issues with organization. They booked a lot of rooms that they did not have time to clean by checkin time (3PM). They let us know after waiting in line for almost 3 hours that checkin time would be delayed. They offered a free drink as compensation, but only during the time until checkin became available again, which is silly as everyone had to leave for the game.
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Pool was very dirty. They did clean but water was milky. Paint falling from ceiling in bathroom.
Quick 24 hour trip to watch a baseball game. Ballpark was a manageable 15-20 minute walk away. Location next to the adjacent mall/Costco was a nice amenity. Room itself was great, I was traveling solo so the extra space in the suite wasn't needed but enjoyable. Some noise from the nearby highway but nothing too terrible.
Nice and convenient. Don't expect your room to be turned down. It must be a covid-19 thing.
I wish I could say better things about this location. It is run down, gross, and needs a lot of cleaning / updating. However, I will say that the staff were all super accommodating and kind. We ended up leaving our stay here short because I did not want my infant sleeping another night in a room so unclean.
Location to truist field
Check-in was at 3pm but got to the hotel at 6pm to actually check-in. We I got to the counter I was informed that my room wasn’t ready and I would be at least an hr before I could get a room. Management did nothing to really other than just say sorry...I missed dinner with a group of friends before a concert.
Located in Cumberland, Sheraton Suites Galleria-Atlanta is within a 5-minute walk of Cobb Galleria Centre and within 15 minutes of other popular attractions like Truist Park. This 3.5-star hotel has 278 rooms and welcomes guests with free breakfast, an outdoor pool, and an indoor pool.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include sitting areas, microwaves, and coffee makers. Housekeeping is available on request.
Sheraton Suites Galleria-Atlanta features an indoor pool, an outdoor pool, and a 24-hour gym. Self parking is available for USD 19.00 per night. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, meeting rooms, and a 24-hour business center.
A very well kept property. We didn't take advantage of the comp breakfast, but it looked fantastic. Room was clean and the view from the 17th floor was nice at night.
Good location and walkable area.
Location is great, but hotel needs some refreshing
Sorry for the 3 out of 5 experience Behrouz. I hope we have an opportunity to redeem ourselves in the future. Thank you for staying with us.
Jeanelle, thank you for the great score and for staying with us. Best.
There was mold growing in the bathroom. It was in the ceiling and walls.
We apologize for your experience while staying with us!
If you need to go to Truist Park, this is a solid spot. It's walking distance from the park, the room is spacious and the staff is friendly. It has issues with organization. They booked a lot of rooms that they did not have time to clean by checkin time (3PM). They let us know after waiting in line for almost 3 hours that checkin time would be delayed. They offered a free drink as compensation, but only during the time until checkin became available again, which is silly as everyone had to leave for the game.
We value you as our Guest and appreciate your business
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Thank you for staying with us and hope to get a 5 out of 5 on a future visit. Best.