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The Ritz-Carlton, Hong Kong

5.0 star property

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Photo gallery for The Ritz-Carlton, Hong Kong

Separate tub and shower, rainfall showerhead, designer toiletries
Couples treatment rooms, hot tub, steam room, body treatments
Indoor pool
Couples treatment rooms, hot tub, steam room, body treatments
Couples treatment rooms, hot tub, steam room, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Intl. Commerce Centre, 1 Austin Rd West, Kowloon
  • Place, Sky100
    ‪1 min walk‬
  • Place, Elements Shopping Mall
    ‪1 min walk‬
  • Place, Victoria Harbour
    ‪14 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪28 min drive‬

Room options

View all photos for Club Room, 1 King Bed (View)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (View)

  • Harbor view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Seaview Room, Club access, 1 King, South China Sea View

Premium bedding, down comforters, minibar, in-room safe

Club Deluxe Seaview Room, Club access, 1 King, South China Sea View

  • Sea view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Victoria Harbour Room, 1 King, Victoria Harbour View

Deluxe Victoria Harbour Room, 1 King, Victoria Harbour View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Victoria Harbour Room, 1 King, Victoria Harbour View

10.0 out of 10
Exceptional
(5 reviews)
  • Harbor view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Seaview Room, 1 King, South China Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Seaview Room, 1 King, South China Sea View

9.8 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King, City View

Deluxe Room, 1 King, City View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King, City View

10.0 out of 10
Exceptional
(16 reviews)
  • City view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Corner (View)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed, Corner (View)

  • Sea view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (View)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 800 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 800 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (View)

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(5 reviews)
  • Harbor view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Smoking, Oceanfront

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Smoking, Oceanfront

  • Harbor view
  • 697 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Premier Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 1237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double, City View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double, City View

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Victoria Harbour Room, 2 Double, Victoria Habour View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Victoria Harbour Room, 2 Double, Victoria Habour View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Seaview Room, 2 Double, South China Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Seaview Room, 2 Double, South China Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom

  • Harbor view
  • 1937 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Double Bed

Club Suite, 1 Double Bed | Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Double Bed

  • Harbor view
  • 785 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Kowloon

Located in Yau Ma Tei within a short walk of West Kowloon Cultural District, The Ritz-Carlton, Hong Kong is within a mile (2 km) of other popular sights such as Xiqu Centre. This 5-star hotel has 312 rooms and welcomes guests with 4 restaurants, a full-service spa, and an indoor pool. It's connected to the convention center in central Kowloon and also close to Victoria Harbour and Lan Kwai Fong.

What's nearby

  • Sky100 - 1 min walk - 0.0 miles
  • Elements Shopping Mall - 1 min walk - 0.1 miles
  • International Commerce Centre - 1 min walk - 0.1 miles
  • West Kowloon Cultural District - 2 min walk - 0.1 miles
  • Victoria Harbour - 14 min walk - 0.8 miles

Getting around

  • Kowloon Station - 5 min walk
  • West Kowloon Station - 14 min walk
  • Hong Kong International Airport (HKG) - 28 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Ozone - ‬10 min walk
  • ‪Mango Tree - ‬1 min walk
  • ‪McDonald's 麥當勞 - ‬7 min walk
  • ‪Prince Restaurant - ‬2 min walk

About this property

The Ritz-Carlton, Hong Kong

Guests of The Ritz-Carlton, Hong Kong enjoy a full-service spa, a nightclub, and an indoor pool. Valet parking is HKD 800 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for HKD 1400 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and a rooftop terrace.
42-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include iPod docks, sitting areas, and refrigerators. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa, Hong Kong has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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Kowloon Shangri-La, Hong Kong
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  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,024 reviews
$211 nightly
The price is $216
Apr 6 - Apr 7
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (HKD 800 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 470.80 for adults and HKD 228.80 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Cafe 103
  • The Lounge and Bar
  • Tin Lung Heen
  • Tosca di Angelo

Things to do

  • 24-hour gym
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping mall
  • Steam room
  • Wine tasting room

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • DVD player
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16,146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for HKD 904.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately HKD 470.8 for adults and HKD 228.8 for children
  • Airport shuttle fee: HKD 1400 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: HKD 800 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 904.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hong Kong Ritz Carlton
Ritz Carlton Hong Kong Hotel Kowloon
Ritz Carlton Hotel Hong Kong
Ritz Carlton Hong Kong Kowloon
Ritz Carlton Hong Kong Kowloo
The Ritz Carlton Hong Kong
The Ritz Carlton, Hong Kong
The Ritz-Carlton, Hong Kong Hotel
The Ritz-Carlton, Hong Kong Kowloon
The Ritz-Carlton, Hong Kong Hotel Kowloon

Frequently asked questions

Are free cancellation options available at The Ritz-Carlton, Hong Kong?

The Ritz-Carlton, Hong Kong provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton, Hong Kong?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Hong Kong on Apr 21, 2026 start from $584, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Ritz-Carlton, Hong Kong?

This hotel is situated in Yau Ma Tei, just steps from Sky100 and Elements Shopping Mall. You'll also find Temple Street Night Market and Harbour City within a short drive.

Will I be able to park at The Ritz-Carlton, Hong Kong?

Yes, valet parking is offered for HKD 800 per day. An electric car charging station is also available for guests.

Is a spa located at The Ritz-Carlton, Hong Kong?

The Ritz-Carlton Spa, Hong Kong is the hotel's spa and services include deep-tissue massages, hot stone massages, Ayurvedic treatments, and aromatherapy.

Are there luxury amenities available at The Ritz-Carlton, Hong Kong?

Yes, guests can indulge in luxuries such as an indoor pool, an ocean-view restaurant, and champagne service at this hotel.

Does The Ritz-Carlton, Hong Kong include a casino at the property?

No, The Ritz-Carlton, Hong Kong doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Hong Kong?

Yes, this hotel has an indoor pool.

Is The Ritz-Carlton, Hong Kong good for couples?

This waterfront hotel offers many amenities for couples, including champagne service as well as an ocean-view restaurant and an indoor pool.

Does The Ritz-Carlton, Hong Kong have a hot tub?

No, but this hotel does have a steam room.

Does The Ritz-Carlton, Hong Kong have a restaurant that serves breakfast?

Yes, The Ritz-Carlton, Hong Kong has 4 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Ritz-Carlton, Hong Kong allow pets to stay for free?

No, pets aren't allowed at The Ritz-Carlton, Hong Kong though service animals are welcome.

Does The Ritz-Carlton, Hong Kong have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Ritz-Carlton, Hong Kong?

The closest major airport to The Ritz-Carlton, Hong Kong is Hong Kong International Airport (HKG), which is 19.1 mi away (28 minutes by car).

Can I book a room with a balcony at The Ritz-Carlton, Hong Kong?

No, there aren't any guestrooms with balconies at The Ritz-Carlton, Hong Kong.

Does The Ritz-Carlton, Hong Kong have a wedding venue on site?

There are wedding services available at The Ritz-Carlton, Hong Kong if that's in your vacation plans.

The Ritz-Carlton, Hong Kong Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 812 out of 1000 reviews
Rating 8 - Good. 132 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful and attentive. The room was outstanding. The restaurant service was lacking. The staff was inattentive and slow. I had to leave my seat to get the attention of the manager
Stayed 4 nights in Jan 2026

10/10 Excellent

Carlos Gerardo

Excellent
Stayed 4 nights in Dec 2025

10/10 Excellent

andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service all around
Stayed 8 nights in Dec 2025

10/10 Excellent

ANTINO, vallejo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE MUST SAY THIS RITZ-CARLTON HONG KONG 🇭🇰 IS TRULY A SPECTACULAR PROPERTY. WE'RE GLAD TO HAVE CHOSE THIS PROPERTY IN PARTICULAR DUE TO THE BIRTHDAY CELEBRATION AND PAID TRIBUTE TO THE LEGENDARY BRUCE LEE, CARRYING OUT HIS LEGACY, HIS DAUGHTER SHANNON LEE. BEING A NUMBER ONE FAN OF THE LEGEND, IT TRULY WAS AN INSPIRATION THAT MOTIVATED US TO JOIN THIS EVENT! LOVE CHINA AND STAY AT THE RITZ-CARLTON HONG KONG 🇭🇰 FOR IT'S BREATHTAKING VIEWS AND LIVING IN THE SKY. ONE LOVE TINO & TONYA FROM THE BAY, CALIFORNIA LIVING!
Stayed 7 nights in Nov 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Best hotel I’ve ever stayed in. If you can afford it a corner suite will give you some incredible city views. The food in the club lounge is actually too good as it puts you off going out and trying the local fare. Highly recommended.
Stayed 6 nights in Dec 2025

10/10 Excellent

Scott, Decatur

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff up in the Executive Lounge were wonderful and very helpful, especially Ms. Fontane, who seemed to be there 24/7. She anticipated our every need. Plus I have to admit, their in-room shower water pressure was the best I have ever had…and we have traveled and lived around the world.
Stayed 2 nights in Dec 2025

10/10 Excellent

Eon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The level of high service, great food, and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Yee

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay thanks to the excellent staff!
Stayed 1 night in Dec 2025

6/10 Okay

David, woodcliff Lake

Stayed 3 nights in Oct 2025

10/10 Excellent

Gurpreet

Liked: Cleanliness, amenities, property conditions & facilities
Great views, room was amazing and lovely hotel - reception team and communication was excellent - I needed a late check out that they were very happy to accommodate. Only wish I could have stayed longer!!
Stayed 1 night in Nov 2025

8/10 Good

Cho W.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tin Lung food was not good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marwan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was all great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2025

10/10 Excellent

Geoffrey G

Stayed 1 night in Oct 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, amazing views, great breakfast!
Stayed 1 night in Oct 2025

10/10 Excellent

Liang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the absolute best hotel I have ever stayed at and I have stayed at some epic places! Definitely recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Jiadong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes, shops are nearby
Stayed 1 night in Sep 2025

10/10 Excellent

Hisun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel experience we have ever had. The hotel is amazing and the staff are phenomenal.
Stayed 2 nights in Sep 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service, friendly, helpful, accomodating. Made us feel special from the moment we arrived, so much so, that we booked again that day. Rooftop bar jawdropping views of Hong Kong, wonderful cocktails, and outstanding service. Rooftop pool out of this world.
Stayed 1 night in Sep 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay
Stayed 4 nights in Sep 2025

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