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De Keyser Hotel

Property class: 4

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Photo gallery for De Keyser Hotel

A modern hotel lobby with a glass display case containing a model ship.
A bench with a red cushion on a tiled balcony overlooking a historic building with a dome and the sign "MIDDENSTATIE".
A De Keyser Hotel sign with a large floral arrangement in front.
Restaurant
A group of flamingos in a pond with a building in the background.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
De Keyserlei 66 - 70, Antwerp, 2018
  • Place, De Keyserlei
    ‪1 min walk‬
  • Place, Diamond District
    ‪1 min walk‬
  • Place, Antwerp Zoo
    ‪1 min walk‬
  • Airport, Antwerp (ANR-Antwerp Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with two beds, a desk with a chair, a lamp, and a large window with red curtains.

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

A hotel room with a large bed, a desk, a chair, a mirror, and a television.

Superior Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

A hotel room with a large bed, two bedside tables, a wardrobe, and a bathroom visible through an open door.

Deluxe Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Antwerp

Located in Centraal Station, De Keyser Hotel is next to De Keyserlei and Century Center. This 123-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Antwerp, the hotel is connected to a shopping center, and a short walk from Queen Astrid Square and Queen Elizabeth Hall.

What's nearby

  • De Keyserlei - 1 min walk - 0.0 miles
  • Diamond District - 1 min walk - 0.1 miles
  • Antwerp Zoo - 1 min walk - 0.1 miles
  • Queen Elizabeth Hall - 2 min walk - 0.1 miles
  • Queen Astrid Square - 2 min walk - 0.1 miles

Getting around

  • Antwerp Central Station - 1 min walk
  • Antwerp Port House Tram Stop - 7 min drive
  • Antwerp (ANR-Antwerp Intl.) - 6 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bier Central - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Takumi Ramen Kitchen - ‬2 min walk
  • ‪Brasserie Windsor - ‬1 min walk

About this property

De Keyser Hotel

Guests of De Keyser Hotel enjoy access to free WiFi in public areas, conference space, and a business center. Airport transportation is made easy with an airport shuttle at scheduled times for EUR 11 per person one way. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Other standard amenities include minibars, coffee makers, and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available from 7:00 AM to 11:00 PM (EUR 23 per day)
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emerald

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.58 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20.00 per person
  • Airport shuttle fee: EUR 11 per person (one way)
  • Airport shuttle fee per child: EUR 11.00 (one way), (from 2 to 11 years old)
  • Nearby parking fee: EUR 23 per day (98 ft away; open 7:00 AM to 11:00 PM)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

De Keyser
De Keyser Antwerp
De Keyser Hotel
De Keyser Hotel Antwerp
Hotel Keyser
Alfa De Keyser Antwerp
Hotel Alfa De Keyser
Keyser Hotel Antwerp
Keyser Hotel
Keyser Antwerp
De Keyser Hotel Hotel
De Keyser Hotel Antwerp
De Keyser Hotel Hotel Antwerp

Frequently asked questions

Is a free cancellation option available at De Keyser Hotel?

De Keyser Hotel offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at De Keyser Hotel?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at De Keyser Hotel on Nov 23, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around De Keyser Hotel?

This hotel is situated in Centraal Station, just steps from De Keyserlei and Queen Astrid Square, and within a short walk of Queen Elizabeth Hall. You'll also find Diamond District and Antwerp Zoo less than a mile away.

Is there parking available at De Keyser Hotel?

Yes, there is an electric car charging station available.

Does De Keyser Hotel feature a casino at the property?

No, De Keyser Hotel doesn't have a casino.

Is there an indoor pool at De Keyser Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at De Keyser Hotel?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and proposal/romance packages.

Does De Keyser Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does De Keyser Hotel feature a restaurant that includes a breakfast menu?

Yes, De Keyser Hotel serves buffet breakfast for a surcharge each morning at Emerald.

Does De Keyser Hotel allow pets to stay free of charge?

No, pets aren't allowed at De Keyser Hotel.

Does De Keyser Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to De Keyser Hotel?

The closest major airport to De Keyser Hotel is Antwerp (ANR-Antwerp Intl.), which is 2.9 mi away (6 minutes by car). Another top airport is Brussels Airport (BRU), which is located 27.9 mi away (42-minute drive).

Are there rooms with balconies at De Keyser Hotel?

No, there aren't any guestrooms at De Keyser Hotel that offer a balcony.

De Keyser Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 202 out of 1000 reviews
Rating 8 - Good. 412 out of 1000 reviews
Rating 6 - Okay. 243 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location 2-5 minute walking distance to train station. Close to restaurants, bars and shopping.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, near train station. Spacious room and plenty of choices for breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, very close to train station and restaurants.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and many stores and restaurants nearby.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean, spacious rooms
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Next to the trainstation, everything walking distance, chinese restaurant in the hotel was fantastic
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RECOMMEND BREAKFAST W/STAY

I HIGHLY recommend getting the breakfast included with your stay it was OUTSTANDING.
Stayed 5 nights in Feb 2024
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Very nice pictures of the surroundings, not so many from the actual hotel… very basic, no bar, no iron. Still they have put up 4 stars on the outside.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope it was just me. Reception was one of the worst. Room, beds, pillows look worn and sad. Worst was the non functioning AC. Reception was unhelpful so I decided to pack up and move to a better hotel.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Room was dark and falling apart. Little climate control. Do not recommend.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Right there in the center of Antwerp. Very friendly staff.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Property is having some aging and closure issues, but it's ideally located, has a friendly staff, and is well-priced.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and breakfast is excellent

The breakfast was excellent! Lots of choices. The room is big and bed is comfortable. Location is in the heart of the city.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

It was ok. Good location
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a good place to stage a visit to Belgium. It is clean, comfortable, and safe, and less than a 5 minute walk to Antwerpen Central train station. You can be anywhere in Belgium in less than 2 hours without packing up every day or two.
Stayed 3 nights in Oct 2022
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Decent hotel with good location.

The hotel's staff was basically friendly and helpful. Location of the hotel was convenient just beside of the Central Station. In the hotel room there were some needs and malfunction like air condition. Breakfast was okay.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
No bar. No ice machine. No resturant. No windows in breakfast room.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Location location location but that's it...this hotel does not live up to its 4star rating. We will not stay there again.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Great location. Could smell neighbour smoking on balcony inside
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Close rmto train station
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good location, good bed and a simple breakfast. Everything you need. It’s not the newest hotel. But that is fine.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Staff & service
Could do better. Beds are super thin (just a mattress topper, no mattress) and only 2 tiny pillows.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jun 2024