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The Hotel

4.0 star property
Luxury hotel with a full-service spa and a 24-hour fitness center

Choose dates to view prices

Photo gallery for The Hotel

Splendour Suite (lounge access) | City view
Sauna, steam room, body treatments, hot stone massages
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
38 Boulevard de Waterloo, Brussels, 1000
  • Place, Avenue Louise
    ‪3 min walk‬
  • Place, Place du Grand Sablon
    ‪7 min walk‬
  • Place, Royal Palace of Brussels
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪14 min drive‬

Room options

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama (lounge access)

8.8 out of 10
Excellent
(23 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Panorama Suite (lounge access)

7.6 out of 10
Good
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(85 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Vista Room

Superior Vista Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Vista Room

8.8 out of 10
Excellent
(36 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama corner (lounge access)

8.4 out of 10
Very good
(11 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

9.4 out of 10
Exceptional
(20 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Splendour Suite (lounge access)

  • 1011 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Superior Vista Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Vista Room

  • Sleeps 2

View all photos for Deluxe Panorama Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama Room

  • Sleeps 2

View all photos for Deluxe Panorama Corner Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama Corner Room

  • Sleeps 2

View all photos for Panorama Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Panorama Suite

  • Sleeps 2

View all photos for Splendor Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Splendor Suite

  • Sleeps 2

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Reception

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About the neighborhood

Brussels

Located in Quartier du Sablon - Zavelwijk, The Hotel is within a 5-minute walk of Egmont Palace and within 15 minutes of other popular attractions like Place du Petit Sablon. This 423-room, 4-star hotel welcomes guests with conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Avenue Louise - 3 min walk - 0.2 miles
  • Place du Grand Sablon - 7 min walk - 0.4 miles
  • Royal Museums of Fine Arts of Belgium - 7 min walk - 0.4 miles
  • Royal Palace of Brussels - 9 min walk - 0.5 miles
  • La Grand Place - 17 min walk - 0.9 miles

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪The Hotel Bar & Lounge - ‬1 min walk
  • ‪La Fabrique en ville - ‬1 min walk
  • ‪Buddy Buddy - ‬2 min walk
  • ‪Quick - ‬3 min walk
  • ‪Hôtel Mérode - ‬3 min walk

About this property

The Hotel

Luxury hotel with a full-service spa and a 24-hour fitness center
Renovated in 2025, The Hotel offers a full-service spa, a 24-hour gym, and free WiFi in public areas. Self parking is offered for EUR 35 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, a conference center, and express check-in.
Smart TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Espresso makers, free newspapers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference center (17,222 square feet of space)

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (217 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - July 2025
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet (varies based on length of stay)
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 70 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Frequently asked questions

Is a free cancellation option available at The Hotel?

The Hotel provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Hotel?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at The Hotel on Dec 17, 2025 start from $164.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Hotel?

This hotel is situated in Quartier du Sablon - Zavelwijk within a short 3-minute walk of Avenue Louise and also 17 minutes on foot from La Grand Place. You'll also find Place du Grand Sablon and Royal Museums of Fine Arts of Belgium less than a mile away.

Is parking available on site at The Hotel?

Yes, secured parking is offered for EUR 35 per day. Electric car charging is also available for guests.

Is a spa located at The Hotel?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body treatments, and facials.

Does The Hotel have a casino on the premises?

No, The Hotel doesn't have a casino.

Is there an indoor pool at The Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Hotel?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a garden-view restaurant.

Are there hot tubs at The Hotel?

No, but guests can enjoy a steam room at this hotel.

Does The Hotel have a restaurant that serves breakfast?

Yes, The Hotel serves a full breakfast for a surcharge each morning at The Iris.

Does The Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Hotel for a fee of EUR 30 per pet, per stay. The property also provides food and water bowls.

Does The Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from The Hotel?

The closest major airport to The Hotel is Brussels Airport (BRU), which is 9.3 mi away (32 minutes by car). Another top airport is Antwerp (ANR-Antwerp Intl.), which is around 24.7 mi away.

Are there rooms with balconies at The Hotel?

No, there aren't any guestrooms with balconies at The Hotel.

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 856 out of 1321 reviews
Rating 8 - Good. 309 out of 1321 reviews
Rating 6 - Okay. 79 out of 1321 reviews
Rating 4 - Poor. 40 out of 1321 reviews
Rating 2 - Terrible. 37 out of 1321 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Carol

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Terrible service for a hotel of this standard. Everything seems to be arranged to make it easier for the hotel instead of the customer. The room facilities were basic with no storage except for one small cupboard. The coffee pods (3) were not replaced for the second night nor was the cream. The charging points seemed not to work and none of our devices charged overnight. Plug in sink didn’t work, the toilet kept running and the TV just said “loading” so we gave up after 20 mins. We were very disappointed and will chose a different hotel next time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were excellent and the room exceeded expectations with a very comfortable bed and modern style. The gym was also amazing with new equipment and panoramic views of Brussels. I would stay there again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ping-en

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Connor Kingsley

Stayed 4 nights in Jul 2025

10/10 Excellent

federico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelllet stay. Location easy to find. Walkable area
Stayed 1 night in Aug 2025

10/10 Excellent

Mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lafe, Lexington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a 18 minute walk from the Grand Place main square in Brussels. There's several stores and restaurants within walking distance. The breakfast was excellent. The hotel staff was friendly and helpful.
Stayed 6 nights in Aug 2025

8/10 Good

xin

Stayed 1 night in Aug 2025

8/10 Good

jean joel desmond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, room comfort

Superb breakfast

The bed was very comfortable. The pillow was a little too soft for my liking. However, I did not try to change it so that was down to me. Breakfast was a buffet style with a very large choice of dishes and beverages. I was impressed with the wide variety of foods available and their presentation.
Stayed 1 night in Aug 2025

10/10 Excellent

Estime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location location

Four days in Brussels and a great location . A 20 minute walk to the old town and five minutes to great shopping and food. The bed was comfortable but the sheets kept crumbling up and I was not a fan of the open bathroom but overall a good place to stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Stay

Very nice and clean hotel within walking distance of several great locations.
Stayed 4 nights in Aug 2025

2/10 Terrible

CHOWDHURY

Stayed 1 night in Jul 2025

10/10 Excellent

Zain

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Marvin

Stayed 1 night in Jul 2025

6/10 Okay

Ellen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Violet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Staff helpful and friendly. Good breakfast and nice choice available . Room service was good and fast Good Internet connection We didn't use the public transport but walked to Brussels Central rail station, 20 min walk
Stayed 3 nights in Jul 2025

10/10 Excellent

kambiz

Traveled with group
Liked: Amenities
Great stay! Must try the complimentary spa in the 25th floor!
Stayed 1 night in Jul 2025

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Will be staying here again
Stayed 1 night in Jul 2025

2/10 Terrible

Bader

Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Amenities
Great room, access to 24th floor lounge is worth the money, incredible breakfast.. best in the world in all my travels.
24th floor lounge
View from 21st floor room
Stayed 2 nights in Jul 2025

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