Orbitz website showed a hotel room option that the hotel didn't even offer at the property, which I booked. The hotel confirmed that the room wasn't a floorplan they have on the property. When I ask Orbitz about the mishap which they were at total fault for, they gave a very small credit and dismissed their huge mistake! As much money as I have spent on Orbitz this is a disgrace! Orbitz should do their loyal customers way better than this. I am disappointed.
Bathrooms need work and cleaned
The staff was very friendly and the room was clean. No complaints!
No breakfast (which was advertised as offered and one of the reasons we booked) or pool due to COVID and housekeeping was non-existent although we stayed four 5 days. Room kitchen was poorly appointed with very few dishes and no dish soap which the hotel had run out of and seemed less than concerned to provide. Room had hole in the wall from someone slamming door which was not repaired.
Great location, great value , great breakfast, friendly staff
Parking near hotel, elevators near front desk, well lit at night
Very nice clean and easy access good staff with info on dining and restaurants
The property was clean and very nice. Caleb at the front desk was pleasant and very helpful. The breakfast was nice although a little tight in the area that the food is located.
The rooms were clean and nice. Hallways were a bit dirty. Trash needed to be emptied . The bottom of the bathtub was extremely slippery. Very dangerous.
We like everything about it, but if is there a microwave will be perfect! Thank for a great place
Nice pool near the gym. Internet access in lobby.
As a pet owner I was pleasantly surprised how clean the hotel was.
This is a good place. Annapolis is one of the oldest cities in America and therefore anything built recently could be tucked away in places that are a little harder to get to. So the Hotel is not in the middle of things, the public area carpets in the elevator and the hallways are little worn. That is about all I have to say that is mildly negative. The rooms were roomy and clean and well appointed with the stuff you need. We needed some toiletries(that we forgot to bring) and they were readily available and cheerfully given to us gratis. Breakfast was on time and very good, (the coffee was particularly good and flavorful).
Great hotel for a quick business trip. Everything promised as provided. Staff very friendly
Only stayed 1 night during Valentine's Day weekend. Our stay was pleasant. We would stay here again.
We enjoyed our stay very much. Loved the breakfast-the woman who sets up and keeps things neat and tidy at breakfast did a great job-she is a keeper!!!
Hampton Inn & Suites Annapolis places you within a short walk of Annapolis Harbour Center and within a mile (2 km) of Annapolis Harbor Center Shopping Center. This 117-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free on-the-go breakfast is served each morning from 6:00 AM to 9:00 AM.
Guests can expect 37-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include refrigerators, microwaves, and coffee makers.
Renovated in 2017, Hampton Inn & Suites Annapolis offers a gym, free WiFi in public areas, and conference space. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Orbitz website showed a hotel room option that the hotel didn't even offer at the property, which I booked. The hotel confirmed that the room wasn't a floorplan they have on the property. When I ask Orbitz about the mishap which they were at total fault for, they gave a very small credit and dismissed their huge mistake! As much money as I have spent on Orbitz this is a disgrace! Orbitz should do their loyal customers way better than this. I am disappointed.
Bathrooms need work and cleaned
The staff was very friendly and the room was clean. No complaints!
No breakfast (which was advertised as offered and one of the reasons we booked) or pool due to COVID and housekeeping was non-existent although we stayed four 5 days. Room kitchen was poorly appointed with very few dishes and no dish soap which the hotel had run out of and seemed less than concerned to provide. Room had hole in the wall from someone slamming door which was not repaired.
Unfortunately, due to the Covid-19 we could not offer the buffet breakfast during your stay. As of now, we are offering grab and go items to all our guest. We look forward to welcoming you back in the near future.
Great location, great value , great breakfast, friendly staff
Thank you for the positive feed back! We hope to see you again soon! Thank you, Rochelle.
Parking near hotel, elevators near front desk, well lit at night
Thank you for the positive feed back! We hope to see you again soon! Thank you, Rochelle.
Very nice clean and easy access good staff with info on dining and restaurants
Thank you for your response, and we are happy to heard you enjoyed our hotel. We look forward to welcoming you back in the near future.
The property was clean and very nice. Caleb at the front desk was pleasant and very helpful. The breakfast was nice although a little tight in the area that the food is located.
Thank you for your response, and we are happy to heard you enjoyed our hotel. We look forward to welcoming you back in the near future.
Good Morning Josh, We are really sorry for falling short of meeting your expectations with your accommodations. Please know that we will continue to work hard at improving our hotel, and you will be happy to know that we are renovating a lot of areas. We would really appreciate another opportunity to serve you better. The Front Desk Team