Residence Inn by Marriott Anchorage Midtown3.0 out of 5.0
Recent guest reviews
This is my 4th visit to the Midtown residence inn and each time the staff have been great. They always take care of any issues promptly and are a pleasure to talk and work with. The rooms on the other hand are average to below average. The beds are hard and the rooms seem to need some remodeling. Overall the service makes up for it so it has been pleasant experiences each time. Thanks!
I had read reviews about reservations being messed up so I called twice in advance to confirm-and it still was wrong when I got there. The evening socials were tiny, tiny portions and the men running it had a tip jar. I thought that was a chintzy practice. I stay at many Residence Inns and am used to being able to call the evening social at least more than appetizers. I had my room attended by housekeeping one time-they did nothing. No counters wiped off, bed wasn't made. I really couldn't believe they had even been there. I didn't have them come in after that since they did nothing. The only reason I am even giving two stars is that the workers there were all nice. I will stay elsewhere the next time I go to Anchorage.
Our stay and meeting at the Residence Inn Anchorage Midtown more than met our expectations. Staff is very accommodating, and very helpful in facilitating a successful outcome for my meeting. Dre (Front Desk Attendant) went above and beyond assisting w/ room setup and A/V mgmt, as well as other things. Great job!
Apparently credit card hold do not work at this place! They sold my room even though I had a credit card hold for a couple months; ended up driving across town to get a room. I would not recommend this place at all.
Very happy with the staff on our stay at the Residence inn. Very welcoming, and ensured that our family had all we needed to enjoy our stay. Breakfast was good and hot and the area was always clean and tidy. Thanks to the awesome staff, we will definitly stay here again.
I'm being tough on the rating, because there's really nothing that stands out about the hotel other than helpful service that makes up for the property being out of the way (unless you are doing business nearby). We booked two rooms here for a total of seven people. What we did like: - There was an indoor pool, albeit small, it was nice for a quick dip. - Hotel shuttle saved us from needing to rent a car - it was available for trips downtown and to airport. - Rooms were ready early. What could have been better: - The hotel is getting worn out. - You can theoretically walk across the highway and through various parking lots to a nearby restaurant, but there really isn't anything within a decent walking distance. - Laundry room - detergent available for purchase, 1.75 per wash plus 1.75/dry; only two washers/four dryers per laundry room (two total in our building) - Although it got taken off our bill when we disputed, a $400 drycleaning charge showed up when we never used drycleaning service. FYI - hot breakfast buffet not available until 7am - continental breakfast prior to that.
Stayed here due to a relocation from overseas. Stayed for about 45 days. Lets start with the good. Hotel staff was excellent. Everyone we encountered was courteous and always tried to make your stay better. Front desk, housekeeping, and the kitchen staff were amazing. I gave it 3 stars because of the staff only, if not for that I would have deducted another star. I was disappointed with the appearance of the rooms mainly. Carpets were severely stained, furniture was stained and looked dirty and grimy. The rooms are way overdue for a refresh. Laundry room never had more than one washer functional at any time. Outside hotel grounds seemed to be always trash here and there. Trash cans were always full and often overflowing. While not a 5 Star hotel there is a level of expectation for a Marriott property and this hotel did not meet it. The staff was the only saving grace.
I enjoyed my stay but wouldn’t necessarily pick the hotel for a holiday. I liked the kitchen and since there are no restaurants really close, it saved time to have a kitchen. The service was really good.
Located some distance from downtown Anchorage, the hotel provided transportation to and from the downtown upon request. Free wine, beer and other beverages were also provided free of charge in the evening as well as nightly special events. The 2 bedroom suite was very nice and comfortable. We also appreciated the cookies that were provided at the front desk in the late afternoon.
I stayed at this Residence Inn during a business trip in September 2017. The rooms are very comfortable with plenty of space. The complimentary breakfast was good and allowed savings on breakfast cost during the trip. Hotel staff were excellent at providing quality service. On one occasion, I mistakenly left a $3000 wedding band near the kitchen sink. While at work I realized it was missing from my finger and figured it to be lost. Upon returning to my room the maid cleaned the room and put the ring right back where it was near the sink in clear view. This demonstrates a high level of staff integrity and professionalism not seen in all hotels. At the end of my trip the hotel provided complimentary car service to the airport with assistance loading and unloading baggage. Overall, this is one of the better hotels I have stayed in and highly recommend to others looking to stay in Anchorage.
- Free continental breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Free airport shuttle
Located in Midtown Anchorage, Residence Inn by Marriott Anchorage Midtown is a leisurely stroll from sights such as Z.J. Loussac Library - Main Branch and David Green Park. This 154-room, 3-star aparthotel has free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Anchorage, it's also near Sullivan Arena and Wells Fargo Alaska Heritage Library and Museum.
Start your day off right with a free continental breakfast. For a nice break, mingle with other guests at the free manager's reception.
All 154 air-conditioned apartments feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and wired Internet, plus Smart TVs with cable channels and Netflix. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and free newspapers are other standard amenities.
Guests staying at Residence Inn by Marriott Anchorage Midtown enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
85.0% of guests recommend this hotelTotal of 276 reviews