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Hotel The Exchange

3.0 star property

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Photo gallery for Hotel The Exchange

Terrace/patio
Reception
Hallway
Superior Twin Room | Hypo-allergenic bedding, down comforters, in-room safe
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Damrak 50, Amsterdam, 1012 LL
  • Place, Dam Square
    ‪5 min walk‬
  • Place, The 9 Streets
    ‪9 min walk‬
  • Place, Anne Frank House
    ‪12 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪22 min drive‬

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About the neighborhood

Amsterdam

Located in Amsterdam City Centre, Hotel The Exchange is within a 5-minute walk of Dam Square and within 15 minutes of other popular attractions like The 9 Streets. This 61-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, express check-out, and a 24-hour front desk.

What's nearby

  • Sexmuseum - 2 min walk - 0.1 miles
  • Berlage Stock Exchange - 2 min walk - 0.1 miles
  • Dam Square - 5 min walk - 0.3 miles
  • The 9 Streets - 9 min walk - 0.5 miles
  • Anne Frank House - 12 min walk - 0.7 miles

Getting around

  • Nieuwezijds Kolk Stop - 4 min walk
  • Amsterdam Central Station - 6 min walk
  • Amsterdam Airport Schiphol (AMS) - 33 min drive

Restaurants

  • ‪Vlaamse Frites - ‬1 min walk
  • ‪Bierproeflokaal In de Wildeman - ‬2 min walk
  • ‪De Deugniet - ‬2 min walk
  • ‪Dunkin' - ‬2 min walk
  • ‪Burger Bar - ‬2 min walk

About this property

Hotel The Exchange

Guests staying at Hotel The Exchange enjoy free WiFi in public areas, express check-out, and wedding services. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this boutique hotel include a vending machine and a reception hall.
26-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include balconies, laptop-compatible safes, and phones.

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The price is $236
Apr 6 - Apr 7
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1960
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 65.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: EUR 65.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Exchange Amsterdam
Exchange Hotel
Hotel Exchange
Hotel Exchange Amsterdam
Hotel The Exchange Hotel
Hotel The Exchange Amsterdam
Hotel The Exchange Hotel Amsterdam

Frequently asked questions

Is free cancellation available at Hotel The Exchange?

Hotel The Exchange provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel The Exchange?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Hotel The Exchange on Apr 6, 2026 start from $172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel The Exchange?

This hotel is situated in Amsterdam City Centre within a 10-minute walk of Dam Square, The 9 Streets, and Amsterdam Museum. You'll also find Van Gogh Museum and Passenger Terminal Amsterdam within a short drive.

Is parking available on site at Hotel The Exchange?

No, this hotel doesn't offer parking.

Does Hotel The Exchange include a casino?

No, Hotel The Exchange doesn't have a casino.

Is there an indoor pool at Hotel The Exchange?

No, there is no indoor pool at this hotel.

Is Hotel The Exchange a good place to stay for couples?

Amenities that appeal to couples at this boutique hotel include a down comforter as well as wedding services and a 24-hour front desk.

Are there hot tubs at Hotel The Exchange?

No, there isn't a spa tub at this hotel.

Does Hotel The Exchange feature a restaurant that includes a breakfast menu?

No, Hotel The Exchange doesn't have a restaurant that serves breakfast.

Will Hotel The Exchange allow pets to stay for free?

No, pets aren't allowed at Hotel The Exchange though service animals are welcome.

Are there connecting rooms at Hotel The Exchange?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hotel The Exchange?

The closest major airport to Hotel The Exchange is Amsterdam Airport Schiphol (AMS), which is 20.5 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Hotel The Exchange?

Yes, every guestroom at Hotel The Exchange comes with a balcony and some offer city views.

Does Hotel The Exchange have a wedding venue on site?

There are wedding services available at Hotel The Exchange if that's in your vacation plans.

Hotel The Exchange Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 407 out of 1001 reviews
Rating 8 - Good. 347 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Anna

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entrance on Damrak is a little obscure, and walking down the narrow hallway behind a coffee shop left us unsure of what to expect—but once inside, the experience was a pleasant surprise. We met three different staff members during our stay and all were genuinely friendly, welcoming, and helpful. The room was small, with the bed running wall to wall, so there was no space to walk around it—one of us had to climb over the bed to reach the other side. However, the bed was extremely comfortable, very clean, and well supplied with fresh linen and pillows. A big plus was that the window could be opened, which helped with the stuffy hotel rooms we encountered elsewhere in Europe during winter. The bathroom was compact and basic but exceptionally clean, fully functional, and the shower was excellent. Shampoo/body wash was provided, and we were amused to find the hairdryer stored in the safe. The location is outstanding—around a five-minute walk from Centraal Station and within easy walking distance of everything we needed for our two-day stay. With a late flight, we were offered a free midday checkout or 1:30 pm for 20% of the nightly rate (about AUD$33), which was well worth it. Secure luggage storage was also available for as long as needed. The hotel spans two buildings, making access a bit of a maze, with small lifts typical of older European buildings. Overall, excellent value for such a central location in a major European city.
Stayed 2 nights in Dec 2025

10/10 Excellent

Susanna

Stayed 1 night in Dec 2025

8/10 Good

Florin

Stayed 1 night in Nov 2025

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Shawna

Liked: Cleanliness, staff & service
Good for one night stay. Great location. If not needing to be in the centre would stay at further awsy and get better value.
Stayed 1 night in Nov 2025

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Nice staff. Poor rooms. Poor decorations. Super small rooms. Bed made upside down.
Stayed 1 night in Nov 2025

6/10 Okay

Hada

Traveled with family
Liked: Cleanliness
The room was ridiculously small. The head and foot of the bed touched their respective walls. With two people sleeping in a king size bed, one of had to crawl over the other to go to the bathroom. Otherwise, it was fine. The room was clean, the bed was comfortable and the bathroom was nice. The location is fabulous. Oh, and we looked in another room that was not small like ours. Did we get unlucky, or did they not tell us that the room was so small?
Stayed 2 nights in Nov 2025

10/10 Excellent

nicolo

Clean rooms, great location, absolutely lovely staff
Stayed 3 nights in Oct 2025

2/10 Terrible

Mytch

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I would have had a far more sanitary practice, better service, and overall better experience while in jail. Before diving into my full review, upon entering my room there was multiple small (.5-2cm) blood stains on the bed sheets and comforter. This alone was enough to persuade me not to stay the night, but this was far from my only concern. The hotel is well placed in Amsterdam and the staff are generally helpful, but there are a number of other issues that detract from the stay. The room is lower end of acceptable but shows HEAVY signs of wear: extremely outdated (passed off as ‘stylistic’ but in reality is just entirely worn down and near useless), fixtures that squeak so loud it could be heard multiple stories down, or don’t function at all. Noise/sound proofing is a joke. The bed is fine, though it feels like a spring loaded jack in the box. There was quite a lot of lint and unidentifiable materials spread throughout. The entire bed inspection was done prior to touching anything, as is typically done upon entering a new room. There was multiple small (0.5-2cm) blood stains on the bed sheets and comforter. This booking is the type of booking that makes you read every tiny detail of every booking you make anywhere going forward. If you are in Amsterdam for a short stay, plan to spend most of your time outside the room. I want to pretend this place was serviceable enough, but all the small issues stacking with extreme issues makes this impossible
Stayed 1 night in Nov 2025

10/10 Excellent

Naomi

Stayed 1 night in Oct 2025

10/10 Excellent

Sadaf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Daniel

Stayed 1 night in Oct 2025

8/10 Good

Mayalen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Pasamos 4 noches ahí y todo estuvo excelente, buenísima ubicación! Caminamos por todos lados!
Stayed 4 nights in Oct 2025

6/10 Okay

Akshay

Business traveler
Good location but rooms are a bit quirky. Stayed in 305 and the table very close to the bed which makes walking around the room little challenging. Everytime I walked, my legs hit the big quirky iron table and it was painful.
Stayed 2 nights in Oct 2025

8/10 Good

Dean, Markham

Traveled with partner
Liked: Staff & service
The rooms are very dated and rather small.. Staff is excellent and helpful. Location is excellent Would recommend this hotel for a short stay
Stayed 2 nights in Oct 2025

6/10 Okay

Christophe, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room, limited day light Small desk, small bathroom, One light bulb did not work, floor sticky
Stayed 2 nights in Oct 2025

8/10 Good

Andrew, Llantwit Fardre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Basic accomdation but staff are super friendly and location is central
Stayed 2 nights in Oct 2025

8/10 Good

christian

Traveled with family
Liked: Cleanliness, staff & service
Location very convenient - rooms somewhat small in particular those where the bed was the entire width of the room
Stayed 3 nights in Sep 2025

8/10 Good

Jasmine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is clean and perfectly located but the hotel itself is tiny and the rooms very small. The hotel also does not have a bar or restaurant
Stayed 3 nights in Sep 2025

8/10 Good

Karmina

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is in a great location — very convenient and walkable, with easy access to public transportation. The staff were friendly and helpful throughout my stay, which made the experience pleasant overall. However, the room itself didn’t quite match the photos online. It’s advertised as a tribute to fashion, but in reality, it looked more like someone just threw a few decorative straps together. The essentials were there, but the bathroom was much smaller than expected, and I actually had to duck to shower. If you’re prioritizing location and service, it’s a solid choice. Just don’t expect the room to look quite like the pictures.
Stayed 3 nights in Oct 2025

8/10 Good

Hang Ping Rossana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 6 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station, and surrounded by shops and restaurants. Rooms are small, but clean.
Stayed 1 night in Sep 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great boutique hotel in downtown. Not a 5 star hotel, but very trendy. Great location. Wonderful staff. Close to everything. We will definitely stay there the next time we are back in Amsterdam.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

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