citizenM Amstel Amsterdam

4.0 star property
Hotel with a restaurant, near Van Gogh Museum

Choose dates to view prices

Photo gallery for citizenM Amstel Amsterdam

Exterior
Check-in/check-out kiosk
Breakfast, lunch and dinner served
Lobby sitting area
Single Room, 1 Double Bed | City view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Place, Rijksmuseum
    ‪18 min walk‬
  • Place, Dam Square
    ‪4 min drive‬
  • Place, Van Gogh Museum
    ‪5 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

King Room

9.0 out of 10
Wonderful
(98 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Single Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Amsterdam

CitizenM Amstel Amsterdam places you in Amsterdam City Centre, within a leisurely stroll of popular sights such as ARTIS and Rembrandt Square. This 88-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Heineken Experience - 15 min walk - 0.8 miles
  • Rijksmuseum - 18 min walk - 1.0 mile
  • Dam Square - 4 min drive - 1.2 miles
  • Leidseplein - 5 min drive - 1.2 miles
  • Van Gogh Museum - 5 min drive - 1.3 miles

Getting around

  • Weesperplein Station - 2 min walk
  • Amsterdam Amstel Station - 3 min drive
  • Amsterdam Airport Schiphol (AMS) - 25 min drive

Restaurants

  • ‪Bakhuys Amsterdam - ‬1 min walk
  • ‪Zoku - ‬5 min walk
  • ‪Bar Lempicka - ‬1 min walk
  • ‪Kriterion - ‬5 min walk
  • ‪Yusu - ‬5 min walk

About this property

citizenM Amstel Amsterdam

Hotel with a restaurant, near Van Gogh Museum
CitizenM Amstel Amsterdam features free WiFi in public areas, a 24-hour business center, and express check-in. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include express check-out, a communal living room, and a water dispenser.
Guests can expect to find free WiFi and Smart TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include iPads, iPod docks, and refrigerators. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • canteenM

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • Smart TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

Frequently asked questions

Is free cancellation available at citizenM Amstel Amsterdam?

CitizenM Amstel Amsterdam offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Amstel Amsterdam?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at citizenM Amstel Amsterdam on Nov 2, 2025 start from $126.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to citizenM Amstel Amsterdam?

This hotel is situated in Amsterdam City Centre within a short 11-minute walk of ARTIS and also 14 minutes on foot from Rembrandt Square. You'll also find Van Gogh Museum and Dam Square within a short drive.

Is parking available on site at citizenM Amstel Amsterdam?

No, there isn't parking available at the hotel.

Does citizenM Amstel Amsterdam feature a casino on the premises?

No, citizenM Amstel Amsterdam doesn't have a casino.

Is there an indoor pool at citizenM Amstel Amsterdam?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at citizenM Amstel Amsterdam?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and a smart TV.

Does citizenM Amstel Amsterdam have a hot tub?

No, this hotel doesn't have a spa tub.

Does citizenM Amstel Amsterdam feature a restaurant that includes a breakfast menu?

Yes, citizenM Amstel Amsterdam serves buffet breakfast for a surcharge each morning at canteenM.

Does citizenM Amstel Amsterdam allow pets to stay free of charge?

No, pets aren't allowed at citizenM Amstel Amsterdam though service animals are welcome.

Does citizenM Amstel Amsterdam have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from citizenM Amstel Amsterdam?

The closest major airport to citizenM Amstel Amsterdam is Amsterdam Airport Schiphol (AMS), which is 13.2 mi away (25 minutes by car).

Can I book a room with a balcony at citizenM Amstel Amsterdam?

No, there aren't any guestrooms with balconies at citizenM Amstel Amsterdam.

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 655 out of 819 reviews
Rating 8 - Good. 121 out of 819 reviews
Rating 6 - Okay. 26 out of 819 reviews
Rating 4 - Poor. 10 out of 819 reviews
Rating 2 - Terrible. 7 out of 819 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Honestly, this is one of the best places I've ever stayed. The rooms are clean and quiet, and the staff is amazing. No matter the time, everyone was super kind and friendly. I totally recommend it and would love to come back!
Stayed 5 nights in Jul 2025

10/10 Excellent

Peter, STATE COLLEGE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. Love the restaurant. Staff are very welcoming. Offered dining options. Rooms are comfortable and the bed is excellent!
Stayed 1 night in Jul 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness
The staff was great but supposed to be a chalkenge. Tried to get my coffee to go and they were out of lids for the cups, ordered the signature cocktail but they didn’t have the ingredients to make it, asked for a different one and bartender said she did have those supplies but it wasn’t in her register so she couldn’t ring it up so she could not make it. Left to go to another establishment for a cocktail
Stayed 3 nights in Jul 2025

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent location. Very attentive staff. Comforts bed and real AC! Room is smallish but very comfortable. Good food at hotel restaurant, and good selection of drinks.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexander

Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love CitizenM brand, and this location

Love this place! Great location, very comfortable beds, great shower, sound-proof windows, nice bar and lobby. Couldn’t ask for anything more.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our favorite hotel in amsterdam
Stayed 3 nights in Jul 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location and conveniently compact!
Stayed 4 nights in Jun 2025

10/10 Excellent

Candice

Stayed 3 nights in Jun 2025

8/10 Good

Ihosvani

Liked: Property conditions & facilities, room comfort
The staff was Friendly, supportive and easy-going. We enjoyed them. The main problem is the cleaning. We asked for it to be done daily, and it did not happen, only once during the three days we were there with them. It’s not only having clean towels, but the rest of the room it would have been great to come back for trips and find it clean and Homie.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great. iPads dated

Excellent. Only feedback is that the iPads are slow. Need updating
Stayed 1 night in Jun 2025

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was quiet , clean and modern. The staff was friendly and the location was perfect
Stayed 2 nights in Jun 2025

10/10 Excellent

Hani

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Eli

Stayed 3 nights in Jun 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Madison

Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very easy check in. Friendly staff. Clean and welcoming. One of the best hotel experiences in Amsterdam. All receptionists were super helpful. A pleasant surprise, I will be back!
Stayed 1 night in Jun 2025

10/10 Excellent

megan

Stayed 4 nights in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities
Excellent Property, design is amazing!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tianzi

Stayed 6 nights in May 2025

10/10 Excellent

Annabelle

Liked: Amenities, property conditions & facilities
I stayed at the CitizenM Amstel property in June 2025 for 2 nights. The room was larger than other hotel rooms I’ve experienced in Amsterdam. The air conditioner worked tremendously well which I find rare for Europe. The room was VERY clean (I’m very picky about cleanliness) and VERY quiet (I had a room overlooking the garden). The location isn’t super walkable to many of the tourist attractions, but it is next to the bus / metro which allows for easy transport between neighborhoods. The lobby had a nice bar area and offered a filtered water spout with carafes to take to your room. They also had free umbrellas which is very handy in Amsterdam. I would definitely recommend this hotel to someone who is looking for a clean, safe and reasonably priced hotel and doesn’t mind jumping on the bus or metro to get to some of the main tourist sites.
Stayed 2 nights in Jun 2025

10/10 Excellent

Savannah

Stayed 1 night in Jun 2025