citizenM Amstel Amsterdam

4.0 star property
Hotel with a restaurant, near Van Gogh Museum

Choose dates to view prices

Photo gallery for citizenM Amstel Amsterdam

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area
Property amenity
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Place, Royal Theater Carre
    ‪3 min walk‬
  • Place, ARTIS
    ‪9 min walk‬
  • Place, Rembrandt Square
    ‪13 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪16 min drive‬

Room options

Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Amsterdam

CitizenM Amstel Amsterdam places you in Amsterdam City Centre, within a leisurely stroll of popular sights such as Rembrandt Square and Heineken Experience. This 88-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Royal Theater Carre - 3 min walk - 0.2 miles
  • ARTIS - 9 min walk - 0.5 miles
  • Rembrandt Square - 13 min walk - 0.7 miles
  • Flower Market - 17 min walk - 0.9 miles
  • Dam Square - 4 min drive - 1.2 miles

Getting around

  • Weesperplein Station - 2 min walk
  • Amsterdam Amstel Station - 3 min drive
  • Amsterdam Airport Schiphol (AMS) - 25 min drive

Restaurants

  • ‪Bakhuys Amsterdam - ‬1 min walk
  • ‪Zoku - ‬5 min walk
  • ‪Bar Lempicka - ‬1 min walk
  • ‪Yusu - ‬5 min walk
  • ‪Kriterion - ‬5 min walk

About this property

citizenM Amstel Amsterdam

Hotel with a restaurant, near Van Gogh Museum
CitizenM Amstel Amsterdam features free WiFi in public areas, a 24-hour business center, and express check-in. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include express check-out, a banquet hall, and a TV in a common area.
Guests can expect to find free WiFi and Smart TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include iPads, iPod docks, and fans. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • canteenM

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • Smart TV with premium digital channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

Frequently asked questions

Is free cancellation available at citizenM Amstel Amsterdam?

CitizenM Amstel Amsterdam offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Amstel Amsterdam?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at citizenM Amstel Amsterdam on Jan 21, 2026 start from $145.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to citizenM Amstel Amsterdam?

This hotel is situated in Amsterdam City Centre within a short 14-minute walk of Rembrandt Square and also 15 minutes on foot from Heineken Experience. You'll also find Van Gogh Museum and Dam Square within a short drive.

Is parking available on site at citizenM Amstel Amsterdam?

No, there isn't parking available at the hotel.

Does citizenM Amstel Amsterdam feature a casino on the premises?

No, citizenM Amstel Amsterdam doesn't have a casino.

Is there an indoor pool at citizenM Amstel Amsterdam?

No, there is no indoor pool at this hotel.

Is citizenM Amstel Amsterdam a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and a smart TV.

Are there hot tubs at citizenM Amstel Amsterdam?

No, this hotel doesn't have a spa tub.

Does citizenM Amstel Amsterdam feature a restaurant that includes a breakfast menu?

Yes, citizenM Amstel Amsterdam serves buffet breakfast for a surcharge each morning at canteenM.

Does citizenM Amstel Amsterdam allow pets to stay free of charge?

No, pets aren't allowed at citizenM Amstel Amsterdam though service animals are welcome.

Does citizenM Amstel Amsterdam have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from citizenM Amstel Amsterdam?

The closest major airport to citizenM Amstel Amsterdam is Amsterdam Airport Schiphol (AMS), which is 13.2 mi away (25 minutes by car).

Are there rooms with balconies that I can book at citizenM Amstel Amsterdam?

No, you won't find guestrooms with balconies at citizenM Amstel Amsterdam.

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 690 out of 861 reviews
Rating 8 - Good. 126 out of 861 reviews
Rating 6 - Okay. 27 out of 861 reviews
Rating 4 - Poor. 10 out of 861 reviews
Rating 2 - Terrible. 8 out of 861 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Terrible

rosanna

Stayed 3 nights in Oct 2025

8/10 Good

Aysar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything, with a great cafe on the first floor. Room was very small with the washroom sink being outside of the washroom.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful staff. Free bikes are icing 👌
Stayed 3 nights in Sep 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are tiny, but had everything we needed for a short stay.
Stayed 3 nights in Aug 2025

6/10 Okay

Steven

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean but super small and cramped
Stayed 1 night in Oct 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky double bedroom with VERY comfortable bed, duvet and pillows and en-suite with powerful shower and wash basin unit in the bedroom. Check photos when you book so you know what the bedroom layout is like as may not suit guests with some mobility issues. iPad operated room with changing colour bathroom and various moods to choose from. Bedroom faced the main street on top floor so rooftop views. Could hear the trams below albeit very distant noise and not enough to disturb sleep. Breakfast was good with a variety of options. The staff were all super friendly and helpful. I arrived late unexpectedly due to missing a connecting flight and was welcomed with a free hot drink, water and fruit. The next day after I checked out, again staff couldn’t be more helpful when I left my luggage there to wander around the centre for a few hours. Upon my return, again the staff assisted with offering various options to get to the airport, offering me a free hot drink etc. Good WiFi and clean room. Would stay again.
Stayed 1 night in Oct 2025

6/10 Okay

Marilyn

Traveled with family
Disliked: Amenities
It was described to being in the City Center we had to take a UBER to everything. First night service at the bar was rude.
Stayed 2 nights in Oct 2025

8/10 Good

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High concept quirky modern sopt with ots going for

I think the younger you are the more you'll love this high concept, great energy, quirky hotel. The only negative -and it is unfortnately a big one is the rooms are so small that there are walls on three sides of the big, comfortable, bed. This makes it annoyingly complicated to get in and out of bed since the only way if from the bottom, not the sides like EVERYWHERE else in the word. Now for the good part -everything else. It's all high concept: you get an ipad int he room that controls the lights, curtains, tv, temperature etc. the shower is one of the best I've had in years of travelling and the free refillable water bottles are a lovely touch. The staff is incredible friendly, and the breakfast is top quality. the location is a little bit out of the way but if you're good with taking the tram there's a stop just in front. Seems like there are a few of these hotels so I guess the concept is working for them. It's got digital nomad fingerprints all over it so kaybe we're just a bit too old for navigating our way out of bed. Oh yeah, the less luggage you have the better- the rooms are quite small
Stayed 3 nights in Oct 2025

10/10 Excellent

Marla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and chic! Staff were a joy to work with, nice breakfast and a great little bar to grab a drink after a day of sightseeing
Stayed 2 nights in Sep 2025

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi fi working 100 percent, breakfast was superb with many options, fruit, vegetables, cheeses, bread, pastries, juices and warm ham/bacon, eggs, potatoes, tomatoes and cereals
Stayed 2 nights in Oct 2025

10/10 Excellent

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - very friendly and helpful. Breakfast was excellent and the room is very modern. An easy walk to city core. I would go back!
Stayed 2 nights in Sep 2025

4/10 Poor

Natalia

Liked: Cleanliness
Disliked: Staff & service
tiny room. Check in was unfriendly & expected us to do it on their tablet
Stayed 2 nights in Sep 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Love!
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a solo business traveler. Comfortable. High tech. Small rooms, but no problem for me traveling by myself.
Stayed 1 night in Sep 2025

6/10 Okay

Mark, salt lake city

Traveled with partner
Disliked: Staff & service
The hotel was in a good location, very close from sub-way. The staff that we saw was very friendly. our only complicate was too much automation without assistance.
Stayed 6 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on the fringe of town, staff are excellent, polite and very helpful. 30min walk into main tourist areas, but you pass some amazing cafes and shops along the way it's a lovely walk. Albert Kuyp market a well worthy visit as is Vondel Park if you fancy a break from the streets. My advice is ignore public transport if you can (not that it's bad or anything negative) just you miss so much of the charm that is Amsterdam in the canals.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we loved this hotel. Staff were friendly, check in was easy. Didnt have breakfast but it looked nice. free water and fruit available also free bikes to rent! bed was comfy, nice and clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Clayton

Stayed 1 night in Sep 2025

10/10 Excellent

Catalina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

LEONARDO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel. Great staff. 24/7 Bar. Good breakfast. Easy access to Metro/Tram station.
Stayed 2 nights in Sep 2025

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rebeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristina

Stayed 3 nights in Sep 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025