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citizenM Amstel Amsterdam

4.0 star property

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Photo gallery for citizenM Amstel Amsterdam

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Property amenity
Lobby sitting area
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Place, Royal Theater Carre
    ‪3 min walk‬
  • Place, ARTIS
    ‪9 min walk‬
  • Place, Rembrandt Square
    ‪13 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Double Bed

  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Amsterdam

CitizenM Amstel Amsterdam places you in Amsterdam City Centre, within a leisurely stroll of popular sights such as ARTIS and Rembrandt Square. This 88-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Royal Theater Carre - 3 min walk - 0.2 miles
  • ARTIS - 9 min walk - 0.5 miles
  • Rembrandt Square - 13 min walk - 0.7 miles
  • Rembrandt House Museum - 14 min walk - 0.8 miles
  • Dam Square - 4 min drive - 1.2 miles

Getting around

  • Weesperplein Station - 2 min walk
  • Amsterdam Amstel Station - 3 min drive
  • Amsterdam Airport Schiphol (AMS) - 29 min drive

Restaurants

  • ‪Bakhuys Amsterdam - ‬1 min walk
  • ‪Bar Lempicka - ‬1 min walk
  • ‪Zoku - ‬5 min walk
  • ‪Mama Makan - ‬5 min walk
  • ‪Kriterion - ‬5 min walk

About this property

citizenM Amstel Amsterdam

CitizenM Amstel Amsterdam features free WiFi in public areas, a 24-hour business center, and express check-in. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include express check-out, a TV in a common area, and a banquet hall.
Guests can expect to find free WiFi and Smart TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include iPads, iPod docks, and fans. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • canteenM

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • Smart TV with premium digital channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Late check-out fee: EUR 29 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit/debit cards and debit cards. Cash is not accepted.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

Frequently asked questions

Is free cancellation available at citizenM Amstel Amsterdam?

CitizenM Amstel Amsterdam offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Amstel Amsterdam?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at citizenM Amstel Amsterdam on May 10, 2026 start from $303, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to citizenM Amstel Amsterdam?

This hotel is situated in Amsterdam City Centre within a short 11-minute walk of ARTIS and also 14 minutes on foot from Rembrandt Square. You'll also find Leidseplein and Van Gogh Museum within a short drive.

Does citizenM Amstel Amsterdam feature a casino on the premises?

No, citizenM Amstel Amsterdam doesn't have a casino.

Is there an indoor pool at citizenM Amstel Amsterdam?

No, there is no indoor pool at this hotel.

Does citizenM Amstel Amsterdam feature a restaurant that includes a breakfast menu?

Yes, citizenM Amstel Amsterdam serves buffet breakfast for a surcharge each morning at canteenM.

Does citizenM Amstel Amsterdam allow pets to stay free of charge?

No, pets aren't allowed at citizenM Amstel Amsterdam though service animals are welcome.

How far is the airport from citizenM Amstel Amsterdam?

The closest major airport to citizenM Amstel Amsterdam is Amsterdam Airport Schiphol (AMS), which is 13.2 mi away (29 minutes by car).

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 711 out of 888 reviews
Rating 8 - Good. 130 out of 888 reviews
Rating 6 - Okay. 29 out of 888 reviews
Rating 4 - Poor. 10 out of 888 reviews
Rating 2 - Terrible. 8 out of 888 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sophia

Stayed 3 nights in Jan 2026

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, room was spotless and the breakfast was fantastic
Stayed 1 night in Jan 2026

8/10 Good

Danyela

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, on the small end but comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Stayed 2 nights in Dec 2025

10/10 Excellent

Faiz

Stayed 1 night in Jan 2026

10/10 Excellent

Sung

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and professional! Local transportation (tram & metro) were in front of the property. Secured building and elevator access with room keys felt safe and iPad control of all room functions were nice. Very good Amsterdam stay!
Stayed 5 nights in Dec 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel. Very pleasant, helpful staff especially Sandi who go above n beyond. Fantastic bar which is open 24/7 for food n drink. Comfy clean rooms. Situated very close to trams n Metro Rail……….Highly recommend
Stayed 4 nights in Dec 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 9 nights and loved the convenient location to the canals, transit, and neighborhood. Our room was very clean, trendy, and we reallt enjoyed our stay.
Stayed 9 nights in Nov 2025

10/10 Excellent

Jmera

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Nov 2025

8/10 Good

Nikeisha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were very helpful. Has everything you need. Anything more would be too much! Fun using the iPad.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
Customer service and amenities of room
Stayed 2 nights in Nov 2025

10/10 Excellent

Gabrielle

Stayed 3 nights in Nov 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff. Comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo Adrian

Liked: Cleanliness, staff & service, amenities
Great location, staff was helpful and room In very good state
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just what I expect from CitizenM. The hotel itself being lovely. The room as good as always. The staff are really excellent, always making you feel welcome, both on arrival and check out, plus at the bar after a long day exploring. The hotel is in a great location within easy walking distance of most important sights in Amsterdam
Stayed 6 nights in Sep 2025

10/10 Excellent

Silje

Liked: Cleanliness, staff & service, amenities
Clean, simple to check in and out. Plus’s you can regulate the light, blinds and temperature simple by one iPad
Stayed 2 nights in Nov 2025

10/10 Excellent

Ethan Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible, the room was very comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place to stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Nathalie, Castle Rock

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and very helpful. Everyone was so friendly and welcoming. Great location right next to the metro and tram. Perfect stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Sara

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great stay except - the room could have been cleaned better. I was exhausted from an overnight flight so I didn;t bother asking for a different room. The shelving around the bed needed a good wipe down and there were a few hairs in between the fitted sheet and bed covering.
Stayed 2 nights in Oct 2025

10/10 Excellent

Todd

Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2025

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