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citizenM Amstel Amsterdam

Property class: 4

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Photo gallery for citizenM Amstel Amsterdam

A multi-story building with a brick facade, large windows, and a tree in front.
A bartender preparing a drink at a bar with a modern interior, large windows, and a view of the cityscape.
A breakfast bar with a variety of food items and condiments, a seating area with a green chair, and a kitchen area with hanging lights.
A modern interior with teal and gray seating, a bookshelf, and a vibrant ceiling mural.
A modern hotel lobby with a teal sofa, black leather chairs, a wooden coffee table, and a red stool.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Place, Royal Theater Carre
    ‪3 min walk‬
  • Place, ARTIS
    ‪10 min walk‬
  • Place, Rembrandt Square
    ‪13 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern bedroom with a large bed, a bedside table with a lamp, and a view of the outdoors through a large window.

Room, 1 King Bed

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A modern bedroom with a large bed, a bedside table with a lamp, and a view of the outdoors through a large window.

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(5 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

A modern hotel room with a bed, desk, and chair, a large window with a city view, and a mounted TV.

Room, 1 Double Bed

  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern hotel room with a bed, a bedside table, a built-in telephone, and a window with a view of trees.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Amsterdam

Located in Amsterdam City Centre within a short walk of Rembrandt Square, citizenM Amstel Amsterdam is within a mile (2 km) of other popular sights such as Dam Square. This 88-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Royal Theater Carre - 3 min walk - 0.2 miles
  • Keizersgracht - 7 min walk - 0.4 miles
  • ARTIS - 10 min walk - 0.6 miles
  • Rembrandt Square - 13 min walk - 0.7 miles
  • Flower Market - 17 min walk - 0.9 miles

Getting around

  • Weesperplein Station - 2 min walk
  • Amsterdam Amstel Station - 3 min drive
  • Amsterdam Airport Schiphol (AMS) - 29 min drive

Restaurants

  • ‪Bakhuys Amsterdam - ‬1 min walk
  • ‪Mama Makan - ‬5 min walk
  • ‪Bar Lempicka - ‬1 min walk
  • ‪The Breakfast Club - ‬7 min walk
  • ‪Five Ways Oost - ‬6 min walk

About this property

citizenM Amstel Amsterdam

CitizenM Amstel Amsterdam features free WiFi in public areas, a 24-hour business center, and express check-in. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include express check-out, a banquet hall, and a TV in a common area.
Guests can expect to find free WiFi and Smart TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include iPads, fans, and laptop-compatible safes. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • canteenM

Things to do

  • Art gallery
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1928
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • Smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 39
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20.50 per person
  • Late check-out fee: EUR 39 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit/debit cards and debit cards. Cash is not accepted.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

Frequently asked questions

Is free cancellation available at citizenM Amstel Amsterdam?

CitizenM Amstel Amsterdam offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Amstel Amsterdam?

As of Oct 22, 2026, prices found for a 1-night stay for 2 adults at citizenM Amstel Amsterdam on Oct 30, 2026 start from $210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to citizenM Amstel Amsterdam?

This hotel is situated in Amsterdam City Centre within a short 14-minute walk of Rembrandt Square and also 15 minutes on foot from Heineken Experience. You'll also find Van Gogh Museum and Dam Square within a short drive.

Does citizenM Amstel Amsterdam feature a casino on the premises?

No, citizenM Amstel Amsterdam doesn't have a casino.

Is there an indoor pool at citizenM Amstel Amsterdam?

No, there is no indoor pool at this hotel.

Does citizenM Amstel Amsterdam feature a restaurant that includes a breakfast menu?

Yes, citizenM Amstel Amsterdam serves buffet breakfast for a surcharge each morning at canteenM.

Does citizenM Amstel Amsterdam allow pets to stay free of charge?

No, pets aren't allowed at citizenM Amstel Amsterdam though service animals are welcome.

How far is the airport from citizenM Amstel Amsterdam?

The closest major airport to citizenM Amstel Amsterdam is Amsterdam Airport Schiphol (AMS), which is 13.2 mi away (29 minutes by car).

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 756 out of 948 reviews
Rating 8 - Good. 142 out of 948 reviews
Rating 6 - Okay. 31 out of 948 reviews
Rating 4 - Poor. 11 out of 948 reviews
Rating 2 - Terrible. 8 out of 948 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff and great location!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff, and convenient location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Great atmosphere good vibe. Convenient location. Will stay again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a weekend. We liked the breakfast bar too!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff with a unique and convenient check-in process. The rooms were comfortable, with big automated windows, which was quite cool. The location was ideal as well.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel. Room is small but has all of the things you would need including an extremely comfy bed!!!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the kindest and most helpful staff I’ve ever encountered at a hotel! They all are amazing! The property is extremely well located close to public transit and the river. Breakfast was awesome, the check-in and check-out process were seamless, and the room was comfy and extremely clean.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place to stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Absolutely excellent location and staff. Beautiful hotel with unique creative appeal
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean I have very good time to stay there
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, room was spotless and the breakfast was fantastic
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful as always and super friendly staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Same service as usual thank you
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and hotel was well located. Bathroom was a bit strange with a semi see through cubicle in the main bedroom, and the sink being in the main bedroom.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and amazing staff
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, comfortable bed, and excellent service. Will definitely stay here again.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Beautiful
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, staff was helpful and room In very good state
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was totally electric blinds tv light all from I pads loved it!!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transport links
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is top notch for tourist or business travelers. There is a metro and public transportation stops literally in front of the Hotel, great restaurants around the location. The staff is incredible, super friendly, so helpful and made our stay incredible. The rooms are good size, the bed is wonderful, shower is roomy and the tech is there. Will come back for sure.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, great location and enjoyed my stay
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location.
Stayed 5 nights in Apr 2025