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Comfort Inn Lehigh Valley West - Allentown

2.5 out of 5.0

Recent guest reviews

The hotel was remodeled recently. The room was clean, had enough towels, beds were comfortable and TV included HBO. Location was perfect for us, just minutes away from Dorney park. The hotel included complementary breakfast, which had many items to chose from.

The rooms were dark and dreary. Although renovations were in progress, my room was right next to the staircase that led down to the next floor where all the construction was occurring. The staff were pleasant after reluctantly putting away their I Phones and ending their personal conversations at the front desk.

The front desk staff were very nice and helpful and the room was clean. However, the mainaintance staff and housekeeping were loud in the morning making repairs, and talking to each other in the halls which made it impossible to sleep in ( we were in vacation). Also, the staff all gather in the breakfast area for a break after it closes to guests at 9 am which, as we were still eating, seemed unusual (usually there is a staff break area).

Convenient location. Nice full breakfast offered.

Poor bed, Dirty Room, Surley employees, reported problems ignored, Dark bathroom, Big slit in the carpet at the door, Broken office chair at desk

STAINS ALL OVER BED, NOT COMFORTABLE AT ALL, ROOM WAS VERY DIRTY

Good Value, breakfast was extremely good . Staff was friendly.

I have mixed feelings about this hotel. The staff was friendly and competent, and the hotel was clean and conveniently located. But the beds in a two-bed room were small for two average-sized people and uncomfortable. I did not get a good night's sleep, and my back was stiff in the morning. I thought the breakfast was mediocre. I enjoyed the cinnamon waffles, but the orange juice was watery and the coffee third-rate.

The hotel hallway & rooms smelled musty & from cigarette smoke, despite our booking a non-smoking room. The shower was very difficult to adjust. The included breakfast was terrible. Eggs were rubbery & there was not much selection. Breads etc were stale.

Close proximity to the places we needed to be. Clean, comfy bed good shower.

Our trip was quick as we were up early the next morning to head out however the hotel provided everything that we could have asked for. They graciously let us check in early, which was super convenient. The room had a mini kitchenette that we greatly appreciated due to the over abundance of food and liquids purchased as race prep the next day. The location was convenient on/off from 476 and close to a number of eateries, a pharmacy and a supermarket. Would definitely use this hotel again.

Room was OK. Hallways dirty. Construction in other rooms should not be apparent in general areas. In general, over-priced for the value received.

Very comfortable.....I really only slept at the hotel since I have family in the area. Did not use any the dining room or any amenities. Very clean and close to the highway.

Room options

Standard Double Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed with Sofabed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Comfort Inn Lehigh Valley West - Allentown

Everyone (7) Business (2) Couples (1) Family (3)
5

nice, clean hotel, minutes away from dorney park.

Everyone

The hotel was remodeled recently. The room was clean, had enough towels, beds were comfortable and TV included HBO. Location was perfect for us, just minutes away from Dorney park. The hotel included complementary breakfast, which had many items to chose from.

By , from New York on Aug 25, 2017

2

disappointing

BusinessTravelers

The rooms were dark and dreary. Although renovations were in progress, my room was right next to the staircase that led down to the next floor where all the construction was occurring. The staff were pleasant after reluctantly putting away their I Phones and ending their personal conversations at the front desk.

By , from Denver, CO on Jul 23, 2017

3

this place is fine.

Everyone

The front desk staff were very nice and helpful and the room was clean. However, the mainaintance staff and housekeeping were loud in the morning making repairs, and talking to each other in the halls which made it impossible to sleep in ( we were in vacation). Also, the staff all gather in the breakfast area for a break after it closes to guests at 9 am which, as we were still eating, seemed unusual (usually there is a staff break area).

By on Jan 25, 2017

4
Everyone

Convenient location. Nice full breakfast offered.

By on Nov 12, 2016

2

lots of nice hotels nearby, try them

Everyone

Poor bed, Dirty Room, Surley employees, reported problems ignored, Dark bathroom, Big slit in the carpet at the door, Broken office chair at desk

By , from Central PA on Oct 17, 2016

2

never again

Everyone

STAINS ALL OVER BED, NOT COMFORTABLE AT ALL, ROOM WAS VERY DIRTY

By , from salisbury md on Aug 23, 2016

4

good hotel near hwy 78

Everyone

Good Value, breakfast was extremely good . Staff was friendly.

By on Apr 10, 2016

3

beds uncomfortable

Everyone

I have mixed feelings about this hotel. The staff was friendly and competent, and the hotel was clean and conveniently located. But the beds in a two-bed room were small for two average-sized people and uncomfortable. I did not get a good night's sleep, and my back was stiff in the morning. I thought the breakfast was mediocre. I enjoyed the cinnamon waffles, but the orange juice was watery and the coffee third-rate.

By , from Harrisburg, PA on Feb 15, 2016

2

dirty, smelly room. awful breakfast

Families

The hotel hallway & rooms smelled musty & from cigarette smoke, despite our booking a non-smoking room. The shower was very difficult to adjust. The included breakfast was terrible. Eggs were rubbery & there was not much selection. Breads etc were stale.

By on Oct 19, 2015

4

suited our needs, clean comfy bed

Families

Close proximity to the places we needed to be. Clean, comfy bed good shower.

By on Jul 22, 2015