Didn’t had the chance to get in the pool with the kids they said the pool was heated but it was not it was cold I talk to the stuff they told me they was going to get on that in the morning but they didn’t I guess they were too so didn’t had the opportunity to get in the pool
Very friendly staff and good location!
This is a very comfortable, clean hotel. It happens to be very close to my son's house and that's why we stay there when we are in town.
Gross and poorly run
Everything was great. The traffic at the hotel is very loud and difficult to pull out. Other than that, the hotel was comfortable, clean, and welcoming.
K
We booked 3 rooms and all had same issues. The hotel is so close to highway that the noise from trucks sounded like they were coming though the lobby. The bathrooms had mold and hairs in tub, and cracked tiles. These bathrooms need to be upgraded. Hallway was filled with pot/weed smell (very pungent). The pool was un swimmable due to the chlorine gas that was coming from the over chlorinating of pool. The staff was very nice and polite.
Too expensive at $250 for 1 nights stay.
This hotel smells very bad. I could't breath.... DO NOT stay here!!
the bed was comfortable and soft. my only problem is the noise from the road at night. i would suggest taking a room facing the back side of the hotel. might not be noisy as the other side
Overall a great visit to PA to go snow tubing. The hotel was not far from the mountain and the kids enjoyed the pool! Front staff was super friendly, housekeeping not so much. Trying to get extra towels was tough. We were a room of 4 and only had 2 towels from the start. That was the only downside. We would stay at this property again tho. I would recommend .
The front desk staff were friendly and helpful, the room was spacious, up-to-date and very clean, bed and pillows were comfortable. Also very quiet, so we slept soundly. Very good value.
Friendly check in. Very convenient. Our room was next to the road which was VERY loud all night long.
Nice staff good breakfast clean I will definitely return back
CHECK IN AND CHECK OUT WAS EASY AND QUICK. PEOPLE ARE REALLY FRIENDLY AND ROOMS WERE VERY CLEAN.
Room was clean however garbage cans in front of entrance were overflowing for days. Lobby bathroom was clogged. Front desk staff were pleasant
Very clean, safe and friendly place. I’m happy I picked this hotel for my trip up to PA.
Holiday Inn Express & Suites Allentown West, an IHG Hotel places you within a 15-minute drive of popular attractions such as Dorney Park & Wildwater Kingdom and Muhlenberg College. This 77-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free full breakfast is served each morning from 6:30 AM to 9:30 AM.
All 77 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include free weekday newspapers, free long-distance calls, and free local calls.
Holiday Inn Express & Suites Allentown West, an IHG Hotel features an indoor pool, a children's pool, and a gym. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Didn’t had the chance to get in the pool with the kids they said the pool was heated but it was not it was cold I talk to the stuff they told me they was going to get on that in the morning but they didn’t I guess they were too so didn’t had the opportunity to get in the pool
Very friendly staff and good location!
Thank you for your review!
This is a very comfortable, clean hotel. It happens to be very close to my son's house and that's why we stay there when we are in town.
Thank you so much for your review!
Gross and poorly run
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Would you mind emailing us so our Guest Services Manager can discuss your issues personally?
Everything was great. The traffic at the hotel is very loud and difficult to pull out. Other than that, the hotel was comfortable, clean, and welcoming.
Thank you so much for your review!
K
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next visit is just around the corner. Call us if there is anything we can help you with.
We booked 3 rooms and all had same issues. The hotel is so close to highway that the noise from trucks sounded like they were coming though the lobby. The bathrooms had mold and hairs in tub, and cracked tiles. These bathrooms need to be upgraded. Hallway was filled with pot/weed smell (very pungent). The pool was un swimmable due to the chlorine gas that was coming from the over chlorinating of pool. The staff was very nice and polite.
I hope this note finds you well. I want to apologize firsthand for this bad experience. We have forwarded your feedback to the personnel concerned. While this is very disappointing to hear, we hope you give us another chance to make it up to you.
We appreciate you rating our hotel. Next time we aim for 5 out of 5 we hope you will give us that chance!
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Too expensive at $250 for 1 nights stay.
We thank you for your feedback. So sorry the rate seemed expensive, there was a big tournament in the area causing very high demand for hotels.
Thank you so much for your review!