Skip to main content
Beginning of main content

Recent guest reviews

Didn’t had the chance to get in the pool with the kids they said the pool was heated but it was not it was cold I talk to the stuff they told me they was going to get on that in the morning but they didn’t I guess they were too so didn’t had the opportunity to get in the pool

Very friendly staff and good location!

This is a very comfortable, clean hotel. It happens to be very close to my son's house and that's why we stay there when we are in town.

Gross and poorly run

Everything was great. The traffic at the hotel is very loud and difficult to pull out. Other than that, the hotel was comfortable, clean, and welcoming.

K

We booked 3 rooms and all had same issues. The hotel is so close to highway that the noise from trucks sounded like they were coming though the lobby. The bathrooms had mold and hairs in tub, and cracked tiles. These bathrooms need to be upgraded. Hallway was filled with pot/weed smell (very pungent). The pool was un swimmable due to the chlorine gas that was coming from the over chlorinating of pool. The staff was very nice and polite.

Too expensive at $250 for 1 nights stay.

This hotel smells very bad. I could't breath.... DO NOT stay here!!

the bed was comfortable and soft. my only problem is the noise from the road at night. i would suggest taking a room facing the back side of the hotel. might not be noisy as the other side

Overall a great visit to PA to go snow tubing. The hotel was not far from the mountain and the kids enjoyed the pool! Front staff was super friendly, housekeeping not so much. Trying to get extra towels was tough. We were a room of 4 and only had 2 towels from the start. That was the only downside. We would stay at this property again tho. I would recommend .

The front desk staff were friendly and helpful, the room was spacious, up-to-date and very clean, bed and pillows were comfortable. Also very quiet, so we slept soundly. Very good value.

Friendly check in. Very convenient. Our room was next to the road which was VERY loud all night long.

Nice staff good breakfast clean I will definitely return back

CHECK IN AND CHECK OUT WAS EASY AND QUICK. PEOPLE ARE REALLY FRIENDLY AND ROOMS WERE VERY CLEAN.

Room was clean however garbage cans in front of entrance were overflowing for days. Lobby bathroom was clogged. Front desk staff were pleasant

Very clean, safe and friendly place. I’m happy I picked this hotel for my trip up to PA.

Tilghman Street Allentown PA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express & Suites Allentown West, an IHG Hotel places you within a 15-minute drive of popular attractions such as Dorney Park & Wildwater Kingdom and Muhlenberg College. This 77-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free full breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

All 77 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include free weekday newspapers, free long-distance calls, and free local calls.


Property features

Holiday Inn Express & Suites Allentown West, an IHG Hotel features an indoor pool, a children's pool, and a gym. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed (Additional Living Area)

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Allentown West, an IHG Hotel

Everyone (15) Couples (5) Family (12)
5
Family with small children

Didn’t had the chance to get in the pool with the kids they said the pool was heated but it was not it was cold I talk to the stuff they told me they was going to get on that in the morning but they didn’t I guess they were too so didn’t had the opportunity to get in the pool

By on Apr 4, 2022

Review comment responded on Apr 17, 2022

Thank you so much for your review!

5
Partner Couples

Very friendly staff and good location!

By , from Philadelphia on Dec 31, 2021

Review comment responded on Jan 11, 2022

Thank you for your review!

5
Partner Couples

This is a very comfortable, clean hotel. It happens to be very close to my son's house and that's why we stay there when we are in town.

By on Dec 28, 2021

Review comment responded on Jan 5, 2022

Thank you so much for your review!

1
Everyone

Gross and poorly run

By on Oct 24, 2021

Review comment responded on Nov 7, 2021

I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Would you mind emailing us so our Guest Services Manager can discuss your issues personally?

5
Family

Everything was great. The traffic at the hotel is very loud and difficult to pull out. Other than that, the hotel was comfortable, clean, and welcoming.

By on Oct 2, 2021

Review comment responded on Oct 12, 2021

Thank you so much for your review!

4
Everyone

K

By on Jul 27, 2021

Review comment responded on Jul 28, 2021

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next visit is just around the corner. Call us if there is anything we can help you with.

3
Family

We booked 3 rooms and all had same issues. The hotel is so close to highway that the noise from trucks sounded like they were coming though the lobby. The bathrooms had mold and hairs in tub, and cracked tiles. These bathrooms need to be upgraded. Hallway was filled with pot/weed smell (very pungent). The pool was un swimmable due to the chlorine gas that was coming from the over chlorinating of pool. The staff was very nice and polite.

By on Jul 22, 2021

Review comment responded on Aug 12, 2021

I hope this note finds you well. I want to apologize firsthand for this bad experience. We have forwarded your feedback to the personnel concerned. While this is very disappointing to hear, we hope you give us another chance to make it up to you.

3
Everyone

By on Jul 11, 2021

Review comment responded on Jul 28, 2021

We appreciate you rating our hotel. Next time we aim for 5 out of 5 we hope you will give us that chance!

5
Everyone

By on Jul 4, 2021

Review comment responded on Jul 8, 2021

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

4
Everyone

Too expensive at $250 for 1 nights stay.

By on Jun 22, 2021

Review comment responded on Jun 23, 2021

We thank you for your feedback. So sorry the rate seemed expensive, there was a big tournament in the area causing very high demand for hotels.

Holiday Inn Express & Suites Allentown West, an IHG Hotel

5630 Tilghman Street, Allentown, PA 18104
url importing http://www.orbitz.com/Allentown-Hotels-Holiday-Inn-Express-&-Suites-Allentown-West,-an-IHG-Hotel.h1649033-p2.Hotel-Reviews
There was an error importing /Allentown-Hotels-Holiday-Inn-Express-&-Suites-Allentown-West,-an-IHG-Hotel.h1649033-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Allentown-Hotels-Holiday-Inn-Express-&-Suites-Allentown-West,-an-IHG-Hotel.h1649033-p2.Hotel-Reviews

Frequently asked questions