Room, 2 Queen Beds, Non Smoking
from $117
Holiday Inn Express & Suites Allentown-Dorney Park Area
2.5 out of 5.0
4.0
out of 5
"Good!"
See all 30 reviews
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Recent guest reviews
Currently under renovation, but besides that the safe was not very welcoming. Was promised a call when room was ready that I never received. Lobby and bathroom were not clean.
Great Value for the money. Breakfast was pretty decent for being complimentary.
This is a good hotel for the price for a quick visit. Clean, friendly service, convenient location.
Staffs were helpful and nice. The room smelled and it was very old and humid. I had to spray the pillows with my perfume to be able to sleep at night. The breakfast was OK.
And what I mean by staff is one maintenance man in particular. As we were hauling our bags into the elevator, he came in right behind us (there was barely enough room for us to get our stuff in. Anyway, that would have been tolerable had he not YET AGAIN barged in front of me as I was wheeling the bags out to the car. I had to stop abruptly and one bag fall off the cart - I was less than pleased. Other than that, the hotel was fine and the other members of staff were very nice and helpful. We would stay there again.
Just stayed one night. The hotel was great and clean. It was difficult to find the desk staff from time to time.
The staff, room and breakfast were very good. Would stay there again.
I have been staying on this hotel for several years when I am visiting clients in the area and yet to be disappointed with the hotel and service.
Pros: Fridge and microwave in room, clean bathroom, comfortable bed. Cons: Made me leave $50 in cash at front desk and wouldn't give it back until room was inspected upon checkout, even at 100% volume couldn't hear the TV, room felt muggy
Hotel is close to my work location, reasonably close to the airport. The room was clean, comfortable, the staff helpful, breakfast was provided and WiFi was adequate. This is a good general business hotel next to Dorney Park Amusement center. It might be less business friendly during the high season when the park is operating. It is not convenient to many dining options.
Great service and location. Only negative was they ran out of some of the breakfast food in the morning before the allotted time for breakfast was over.
Very clean and relatively new. They have never allowed smoking so it smells fine. Basically nothing special, but so much better than what passes these days. Directly across from the amusement park, but quite a hike to downtown Allentown or Bethlehem.
loved the location of this hotel for convenience to Dorney Park and also for the convenience to the Allentown Fair
the only thing I disliked about this hotel is they put me in a wheelchair access room and I don't have a wheelchair and it was very difficult to hang up my clothes or get around the room because everything was too low
Spent one night while on the road. Room was clean and comfortable. Breakfast was plentiful.
very friendly staff, with a great location. We will stay there again.
Wi-Fi did not work' and no other connection was provided. They said on Friday that they hopes it would be fixed Saturday....no dice. Unconscionable in this day and age. If I had known I would have moved to cheaper motel next door.
Stood at hotel to go to dorney park with family. Just crossed the street and I was there. Even on checkout date I was allowed to keep car on premises while I enjoyed the park.
Second time at this hotel which close to family. Breakfast was excellent. Room was very comfortable. Only downside was the tissue box was empty. Staff was friendly even tho they had to work on Thanksgiving
This was a good hotel...staff friendly..room clean...priced well...wish it had a bar or resturant in it...but otherwise it was a good value and a pleasant stay...recommended...
Guest reviews for Holiday Inn Express & Suites Allentown-Dorney Park Area
close to park, but that's about it
Everyone
Currently under renovation, but besides that the safe was not very welcoming. Was promised a call when room was ready that I never received. Lobby and bathroom were not clean.
Everyone
Great Value for the money. Breakfast was pretty decent for being complimentary.
Review comment
Claudia Stemler, General Manager responded on Oct 19, 2016
Dear Dan, Thank you so much for taking the time to comment about your visit! I'm happy to know you were pleased and hope to see you in the future if your daughter decides on Muhlenberg!!!
good hotel for price
Families
This is a good hotel for the price for a quick visit. Clean, friendly service, convenient location.
ok getaway
Couples
Staffs were helpful and nice. The room smelled and it was very old and humid. I had to spray the pillows with my perfume to be able to sleep at night. The breakfast was OK.
some staff could be better
Couples
And what I mean by staff is one maintenance man in particular. As we were hauling our bags into the elevator, he came in right behind us (there was barely enough room for us to get our stuff in. Anyway, that would have been tolerable had he not YET AGAIN barged in front of me as I was wheeling the bags out to the car. I had to stop abruptly and one bag fall off the cart - I was less than pleased. Other than that, the hotel was fine and the other members of staff were very nice and helpful. We would stay there again.
passing through
Families
Just stayed one night. The hotel was great and clean. It was difficult to find the desk staff from time to time.
very nice room.
Singles
The staff, room and breakfast were very good. Would stay there again.
great location
BusinessTravelers
I have been staying on this hotel for several years when I am visiting clients in the area and yet to be disappointed with the hotel and service.
good value for price
Families
Pros: Fridge and microwave in room, clean bathroom, comfortable bed. Cons: Made me leave $50 in cash at front desk and wouldn't give it back until room was inspected upon checkout, even at 100% volume couldn't hear the TV, room felt muggy
good business travel location
BusinessTravelers
Hotel is close to my work location, reasonably close to the airport. The room was clean, comfortable, the staff helpful, breakfast was provided and WiFi was adequate. This is a good general business hotel next to Dorney Park Amusement center. It might be less business friendly during the high season when the park is operating. It is not convenient to many dining options.
Thank you for your comments. I would like to sincerely apologize for your experience while staying at the Holiday Inn Express & Suites. I am going to review our front desk procedures with our staff and also our cleaning procedures with housekeeping staff. There is no excuse for the appearance and the attitude that was extended to you. Thank you once again for your feedback. Please visit us again. Thank you, Nicole Sefranek, GSM