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Recent guest reviews

The hotel was quiet' and clean great and friendly staff breakfast was really good varities of foods a plus.

Clean neat and convenient. Room service did not replace items used unless asked.

This property was horrible .! Blood stains on my sheets in which i cakes front desk for new ones. Was told i would get a 20$ refund and didn’t. Also wasn’t intrigued with them only having pork options in the continental breakfast

Bed was not made, Coffee machine in room broken, Very poor B'fast, no cereal no yogurt choice, Clock in room didn't work., hot water heater problem

was a great experience as you can get. would like to have sausage for breakfast though

At first glance the hotel looks recently renovated but the more you start looking around the more you notice. There is no way to manually control room temperature. The room was cold overnight. There was a film of dust on everything and the toilet was not properly cleaned. Also one of the towels had a pink stain on it. On a separate and perhaps trivial note bring your own toiletries unless you want to smell like a man. They do carry Bath and Body brand products in a eucalyptus sent which is something I would better like to smell on my husband than myself or my kids.

We were totally impressed with every part of our stay. The hotel itself is so much more than we expected for the price we paid. The pool was simple but perfect with late hours, the breakfast was more than we have experienced at other hotel properties, the check out time was at 12 noon, wow that was an unexpected surprise. The common areas; the lobby, the game room x 2 was another unexpected pleasure. The gym was nice and clean. All the staff were helpful and pleasant. We totally would stay again, which we plan to do again in the upcoming year.

Steve, the concierge, was an amazing help in giving us great suggestions to see and enjoy the city. He recommended sites to see, restaurants to visit and he also booked us a great tour of Philadelphia. The restaurant, The Prime Rib, is amazing! The food is mouth watering and yummy.

I have stayed there many times. The hotel seems to be going downhill. Stains on the carpet, mold in the AC unit. Staff was great. Hopefully they do some cleaning and updating and get things corrected.

The hotel was clean from top to bottom. Pool was great and heated , kids had a blast. The only thing I can complain about but not really is the gym didnt have a weight bench. Overall the stay was great. Staff was extremely friendly.

Just a quick stay. Arrived pretty late and left early. Great breakfast!

Last weekend I stayed at this facility for one night while visiting my daughter at Kutztown University. The room was very clean and comfortable. I didn't get to sample the breakfast because I overslept but would definitely stay at this hotel again in the future.

Not a bad hotel, could use some updates and lighting.

Reasonably priced hotel for business and travel. West of Allentown. It is close to Interstate 78. There is road and truck noise if you stay on the west side of the building. The hotel and room comfort is typical Hampton Inn. It was good for one night.

The hotel is conveniently located near the expressway. It in the process of renovation. The breakfast was a good quick type including Eggs & sausage, Cereals, Muffins, bagels, Toast etc. Room smelled nice and linens were clean and not over worn. Good value.

Very pleasant staff and a lovely facility. Nice location...didn't feel uncomfortable going to and from the car. Even took an evening walk around the grounds. Breakfast was very nice. No true restaurant here or bar venue so had to leave to get dinner, but there were restaurants within an easy 5 minute drive.

We liked this hotel and would stay there again. The room and bedding was very clean, and the staff was friendly and efficient. We were in the area visiting colleges. The only drawback would be that the hotel is in a industrial type area so you can't walk to dinner anywhere. But the Starlite Diner was a short drive away and had great food.

Great Place to stay . Good breakfast ,clean rooms and comfortable beds, I work in the area from time to time and have tried others , but this place is best overall for price and comfort ...

Keebler Way Allentown PA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Allentown Park Hotel, Ascend Hotel Collection places you within a 15-minute drive of popular attractions such as Valley Preferred Cycling Center and Da Vinci Science Center. This hotel has 124 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

Allentown Park Hotel, Ascend Hotel Collection's 124 air-conditioned rooms provide coffee makers, free weekday newspapers, and free local calls. 40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Safes, ironing boards, and desks are also available.


Property features

Guests staying at Allentown Park Hotel, Ascend Hotel Collection enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free use of bicycles.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking (Efficiency)

1 King Bed | Sleeps 2

Guest reviews for Allentown Park Hotel, Ascend Hotel Collection

Everyone (10) Couples (6) Business (7) Family (8) Other (1)
3
Everyone

By on Nov 30, 2020

Review comment responded on Dec 3, 2020

Thank you for your feedback. We hope you will stay with us again the next time you are in the Allentown, PA area.

5
Family with small children Family

The hotel was quiet' and clean great and friendly staff breakfast was really good varities of foods a plus.

By on Jan 19, 2020

Review comment responded on Jan 21, 2020

What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back on your next visit to Allentown.

4
Business Business

Clean neat and convenient. Room service did not replace items used unless asked.

By on Nov 8, 2019

Review comment responded on Nov 12, 2019

Thank you for your positive comments and score. We will review who was assigned your room and will address it with them, we appreciate you sharing. We hope your next stay is right around the corner, take care.

1
Partner Couples

This property was horrible .! Blood stains on my sheets in which i cakes front desk for new ones. Was told i would get a 20$ refund and didn’t. Also wasn’t intrigued with them only having pork options in the continental breakfast

By on Oct 28, 2019

Review comment responded on Oct 30, 2019

We hope this note finds you well. We have reviewed your comments with all personnel to discuss in detail. We apologize for this poor experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

2
Family Business Business

Bed was not made, Coffee machine in room broken, Very poor B'fast, no cereal no yogurt choice, Clock in room didn't work., hot water heater problem

By on Oct 21, 2019

Review comment responded on Oct 22, 2019

We appreciate you taking the time to provide us with such candid feedback of your stay. We are very sorry to hear that your stay did not meet expectations. We will discuss your comments in detail and see what we all could have done differently. Thank you again for making us aware and promise improved services in the future.

4
Everyone

By on Jul 8, 2019

Review comment responded on Jul 8, 2019

Thank you for the kind review, if you need us again, we are here for you! Have a great week!

5
Family

was a great experience as you can get. would like to have sausage for breakfast though

By on May 21, 2019

Review comment responded on May 22, 2019

Thank you for your great comments. We are so glad to hear that you enjoyed your stay with us! We will share your comments with the breakfast staff they do rotate items daily. We hope your next stay and just around the corner, just give us a call next time you need us. Have a nice upcoming Memorial Day holiday weekend.

3
Family with small children Family

At first glance the hotel looks recently renovated but the more you start looking around the more you notice. There is no way to manually control room temperature. The room was cold overnight. There was a film of dust on everything and the toilet was not properly cleaned. Also one of the towels had a pink stain on it. On a separate and perhaps trivial note bring your own toiletries unless you want to smell like a man. They do carry Bath and Body brand products in a eucalyptus sent which is something I would better like to smell on my husband than myself or my kids.

By on Feb 13, 2019

Review comment responded on Feb 14, 2019

Happy Valentine’s Day and thank you for staying with our hotel. We are disappointed to see that you were not happy with your stay. Your comments are much appreciated and we will discuss with the staff at our next meeting to determine our options and what we could have done differently as a team. We do hope that you would give us a second chance to show you the quality stay you deserve while away from home. Thank you again for staying with us and for your comments as we are always seeking ways to improve our guests experience.

5
Everyone

We were totally impressed with every part of our stay. The hotel itself is so much more than we expected for the price we paid. The pool was simple but perfect with late hours, the breakfast was more than we have experienced at other hotel properties, the check out time was at 12 noon, wow that was an unexpected surprise. The common areas; the lobby, the game room x 2 was another unexpected pleasure. The gym was nice and clean. All the staff were helpful and pleasant. We totally would stay again, which we plan to do again in the upcoming year.

By on Dec 3, 2018

Review comment responded on Dec 3, 2018

Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We look forward to your next visit. Call us if there is anything we can help you with, thank you again. Have a great week.

5
Everyone

Steve, the concierge, was an amazing help in giving us great suggestions to see and enjoy the city. He recommended sites to see, restaurants to visit and he also booked us a great tour of Philadelphia. The restaurant, The Prime Rib, is amazing! The food is mouth watering and yummy.

By , from CA on Aug 7, 2018

Review comment responded on Aug 7, 2018

Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

Allentown Park Hotel, Ascend Hotel Collection

7471 Keebler Way, Allentown, PA 18106
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