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Recent guest reviews

It was clean, the staff was friendly

Great location, clean, great parking, friendly staff.

Rooms are GREAT! Pool is nice as well. Unfortunately all amenities, minus pool, is closed. No dining options or entertainment.

Great Service Staff was very friendly. Security is on point as well.

Large room. The food court was awful and the only place to eat on Tues. And Wens...they need some sort of restaurant that serves breakfast..lunch and dinner that gives a damn about quality and service.

Great staff and service

Liked overall stay, bed so comfy n clean. Nothing that I didn't like. Had awesome time

Everything was awesome and helpful staff ,plus good services..

Happy with staff, the coutesy we received every where on the property, the quality of food & drinks. We liked the casino options. & the golf course. Our room was spacious, modern, clean & comfortable. Thank you!

Love this place!

I was there recently for a couple of nights on business. It was comfortable, efficient and for me, quiet. I like that the casino, hence the entertainment, is another building across a walkway. The room was really nice - clean and cozy. I'm looking for a place - as I travel to Albuquerque 2-3 times/month - that is consistent and allows me to focus on what I'm there to do. I'll try this place again next time I come back.

Good property, maintained well

All

Covid still required many restrictions, but the facility itself is great.

Casino games were so so. Hotel is nice but access to it is awful thanks to construction

Constant cleaning observed in all areas.

Hotel is nice. The Casino is awesome and food was great!!

Jemez Canyon Dam Rd Bernalillo NM

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Indoor pool

Santa Ana Star Casino Hotel places you next to Santa Ana Star Casino and a short stroll from other popular sights like Santa Ana Golf Club. This 204-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at Choices Food Court, the hotel's onsite restaurant.


Rooms

Guests can expect free WiFi and 49-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities.


Property features

At Santa Ana Star Casino Hotel, guests have access to an indoor pool, 2 spa tubs, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include conference space, a business center, and express check-out.

Room options

Luxury Room, 1 King Bed

1 King Bed | Sleeps 2

Luxury Room, 2 Queen Beds (Mountain or Golf Course View)

2 Queen Beds | Sleeps 4

Luxury Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Luxury Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Guest reviews for Santa Ana Star Casino Hotel

Everyone (14) Couples (16) Family (12)
4
Friends

It was clean, the staff was friendly

By on Nov 8, 2022

Review comment responded on Nov 12, 2022

Dear Janae,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

5
Partner Couples

Great location, clean, great parking, friendly staff.

By , from Manvel on Oct 10, 2022

Review comment responded on Oct 10, 2022

Dear Yvette,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

4
Family

Rooms are GREAT! Pool is nice as well. Unfortunately all amenities, minus pool, is closed. No dining options or entertainment.

By on Sep 9, 2022

Review comment responded on Sep 10, 2022

Dear Rhiana,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Your candid review will be forwarded to proper departments and we thank you for your feedback.

5
Family

Great Service Staff was very friendly. Security is on point as well.

By on May 22, 2022

Review comment responded on Jun 12, 2022

Dear Victor, Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

3
Partner Couples Business Business

Large room. The food court was awful and the only place to eat on Tues. And Wens...they need some sort of restaurant that serves breakfast..lunch and dinner that gives a damn about quality and service.

By on May 13, 2022

Review comment responded on May 14, 2022

Dear Judy, Thank you for taking the time to review our property. Your feed-back is very important to us. We see that we fell short of your expectations. We will share your comments with all departments that they apply to as we want all visits to be great visits. Feel free to reach out to us with any issues or concerns. We hope to see you again soon.

5
Family Business Business

Great staff and service

By on Apr 13, 2022

Review comment responded on Apr 13, 2022

Dear Darrin, Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

5
Partner Couples

Liked overall stay, bed so comfy n clean. Nothing that I didn't like. Had awesome time

By on Mar 21, 2022

Review comment responded on Mar 23, 2022

Dear Murphy, Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

5
Family with small children

Everything was awesome and helpful staff ,plus good services..

By on Mar 7, 2022

Review comment responded on Mar 8, 2022

Dear Donald, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area again soon, we would love to be your home away from home.

5
Everyone

By on Jan 19, 2022

Review comment responded on Sep 9, 2022

Dear Christine,Thank you for you review and for choosing our hotel. I am happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

5
Partner Couples

Happy with staff, the coutesy we received every where on the property, the quality of food & drinks. We liked the casino options. & the golf course. Our room was spacious, modern, clean & comfortable. Thank you!

By on Oct 21, 2021

Review comment responded on Oct 23, 2021

Dear Elizabeth, Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon

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