2/10 Terrible
Tanya
Traveled with partner, Traveled with pets
Oct 19, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took almost 40 mins to check-in, as there was a line and only one person working, who was taking her time. Orbitz indicated that pets were allowed, no extra charge was listed. She said she would only allow pets with a $10 fee. Okay, not off to a great start, but okay.
We finally got our room, and were now close to late to leave for our event at 5:30, otherwise I would have asked for a different one. The toilet seat had diarrhea smears under it, the shower had boogers stuck to the wall, the shower head was partially ripped out, and the seals in the glass leaked. The room was a King, but had only one towel. There was no garbage can in the room or the bathroom. The fridge did not have a freezer section, and it didn't get very cold. We didn't even try the tv. I moved a luggage cabinet thing to be closer to the bed area, and there was a dead cockroach. The parking lot had glass from someone's vehicle window being smashed out, and they didn't clean it up. The back door to the parking lot didn't even close, let alone lock, and the "door handle" was a child's safety strap from a Walmart shopping cart. Breakfast was waffles and two types of cereal, and the milk was rancid. The girl working the desk on check-out barely looked up from her phone when we left. The ice machine is shoved under some stairs, and the majority of the ice was a big block that you had to chip at to get any cubes.
If we weren't in a rush, we never would have stayed here, and we will never book there again.
Tanya
Stayed 1 night in Oct 2025