Hampton Inn & Suites Albany At Albany Mall2.5 out of 5.0
Recent guest reviews
The stay itself inside the hotel was fine, clean and comfortable, but our vehicle was broken into the one night we stayed there. Valuables were stolen and our vehicle window was shattered. Majority of the vehicles in the parking lot that night were broken into just like ours. Hotel employee was nice enough to let us extend our check out a few hours to wait for glass repair company to fix our vehicle window and they also cleaned up the broken glass throughout their parking lot. Super frustrating and unfortunate circumstance. I am aware it is not fault of hotel but very unhappy with this situation in general. If I ever come through Albany GA again I will not stay the night. If you stay at this hotel or any hotel in Albany, make sure you bring all valuables inside with you.
Hampton is usually my favorite brand so I expected a great room. Was not disappointed. Staff check in was super. Had trouble with internet connection and had to bring my laptop to the front desk (not my first choice for fixing)but we got it working. All good.
My husband and I stayed at this location to visit with our grandchildren. They provide a great breakfast for the children! We will be staying at this location each time we come into town to visit. Mrs. N. Baltimore
Awesome hotel I just say staff was awesome hotel was clean and great location to mall and restaurant .. I would recommend this hotel to family and solo traveler, great breakfast and friendly staff I was late in arrival but staff still accept me in hotel..
Had read a few bad reviews on this hotel, but also learned that it is a relatively new hotel. From the time I arrived to the time I departed (2 days later) I found nothing wrong with this hotel. I would recommend this hotel and will definitely stay again when in the area.
This experience was the worst I’ve had yet. The pillows were flat; the tv was inadequate for the room and no info to inform the person of the channel line up... Internet service firewall blocks surfing the net. I had to go to the front desk to pick up extra pillows and towels... the breakfast was horrible... powdered eggs and frozen fruit...
I had the opportunity for this hotel to be my home for six weeks. During a business trip this hotel was booked. Johnathan and Bonnie (front desk workers) went above and beyond to help my co-workers and I have a great stay while away from home. Tracy (the kitchen lady) did a really good job with breakfast preparations each morning. She greeted everyone with a friendly smile and a little conversation each morning. The breakfast went downhill after she left. The cleaning staff really needs to do better. This is really a beautiful hotel, but the cleaning should be better!
Nice place to stay. Mall and restaurants with in walking distance. Outdoor pool, free breakfast, free WiFi. Friendly staff. I've stayed there many times and if I return to Albany would stay here again.
We stayed here on way down to Marco Island for winter and were pleasantly surprised. Room was VERY nice, clean and roomy. Breakfast was the usual, but a nice feature, so you don't have to stop somewhere else. They even gave a goodie bag for the road..water, apple,brownie and fruit bar...Will stay again
Clean, quiet, great amenities-fitness Center, Outdoor pool; very helpful staff. Some of the breakfast food quality could be better, but not too bad and it’s free. Would definitely stay again and recommend.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
Hampton Inn & Suites Albany At Albany Mall is located 2.9 mi (4.6 km) from Albany Museum of Art and within a 10-minute drive of Chehaw Park. This hotel has 94 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Theatre Albany and Paul Eames Sports Complex are also within a 15-minute drive of this Albany hotel.
Free hot/cold buffet breakfast is included with your stay. At the end of the day, relax with a drink at the bar/lounge.
All of Hampton Inn & Suites Albany At Albany Mall's 94 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 39-inch flat-screen TVs with pay movies. Hair dryers, ironing boards, and desks are other standard amenities.
Guests staying at Hampton Inn & Suites Albany At Albany Mall enjoy an outdoor pool, a fitness center, and a spa tub. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a 24-hour business center.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 351 reviews