Best Western Premier Accra Airport Hotel4.0 out of 5.0
Recent guest reviews
Front office were friendly and the rooms were clean especially, David, guest relation was helpful and in business center they are very nice and patient per my requested especially Smith guy is good. I will be back again, next trip.
The hotel is very conveniently situated close to the airport and close to where I worked. Room are clean, great towels! Large rooms. Food is good, breakfast could be better, but the dinners are good. Font line staff was not really all that friendly, until they realised the company that paid for the hotel was an important client. I do feel the hotel is very expensive compared to bench mark elsewhere in the world. But the hotel is GREAT compared to other local hotels. All in all a good stay, very comfortable.
This hotel is good for business trips to Accra. Conveniently located close to the airport. Staff is very friendly and helpful. The pricing is market related, but I do feel that it is expensive relative to other parts of the world.
Twice I have stayed at this hotel & twice there was a mistake with my pick-up time. Despite having provided full flight number & arrival time. Make sure you have a printed copy of your reservation in hand otherwise they will charge you the walk in rate. A reservation number is not sufficient for some reason.
Spend 2 nights on this hotel on a business trip to Accra, really disappointing. Was checked into room 316 (I think) and the air conditioner didn’t work, I reported it to reception 3 times and was told someone would fix it. Reception team not at all interested in actually helping. Nothing was done about it and the first night was awful. Eventually I insisted on moving room, they took me through 2 rooms before we eventually found a room with a working aircon. On the 2nd night I ordered room service @ 18h30, called to follow up at 19h30 only to be asked if I was with “Delta” (assuming an air crew) and was told it would be brought up now. Followed up at 20h00, same response. Gave up, eventually an ice cold meal arrived at 20h45 - 2 & 1/2 hours later. Was told the Delta crew must get their meals first - REALLY ??? Rooms are fine & generally clean Food is awful Good location Better hotels around, much better.
The Hotel is close to Airport. Very Clean with freindly staff. The senior administration staff are very responsive and cooperative. There isn't big variety of food in the open buffet The lights in the bathrooms are very week. The gift shop is poor. You don't find daily newspapers. TV channels are limited .It would be good to have a channel promoting tourism in Ghana
Had breakfast at the hotel's restaurant as a walk-in guest. Was gutted to see my nutella chocolate spread was expired, as afar back as 23.11.16!! Shocking.... and very disappointed. And food was generally awful. Got nothing back from the hotel... I know never to go there again!! Expired is terribly and dangerously negligent!!
No hot water for two days. Poor service. Laundry cost was charged in US dollars although no where on the form stated US$ so we assumed (as you would) it was local currency. Also clothes were returned after 5pm although we needed 'Express Service' (2:30pm) and on check-out we were charged for the very expensive Express Services. No understanding from Staff. We left annoyed at the lack of compromise.
Great food- especially the buffet, clean rooms and communal areas, lovely pool, friendly staff. Shuttle service to the airport which was free and hourly so no hassle or stress! Thoroughly enjoyed the stay!
Woke up at 22h00 to someone in my room calling out "housekeeping". Because the intruder entered the passage that leads to the main bedroom and being in the dark, I could not see her. I called back asking why does the room need to be cleaned at such an hour, to which she responded "we have a backlog" and promptly left, shutting the door behind her. Note that there was no safety latch on my door. Entering someone's room at 22h00 in the evening whilst occupants are asleep is not right. It was unsettling and I felt no longer safe in the room. Moreover it made no sense as to why the room needed to be cleaned at that time of night. The booking was done well-in advance of my arrival, the room was prepared and cleaned when I entered and the hotel registry would reflect that it was occupied. Obviously this left me wondering if there was another motif behind this entry into the room at such hours. I did report it to the duty manager, but nonetheless, I'll not be using this hotel again. There is no excuse for such intrusions. It makes guests feel unsafe and leaves them worrying about their belongings in the room whilst they are out and about.
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within 2 miles (3 km) of Accra Mall, Best Western Premier Accra Airport Hotel is within 3 miles (5 km) of W.E.B. Dubois Center. This 109-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi. It's in central Accra and also close to W.E.B. DuBois Center and U.S. Embassy.
Free full breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Enjoy dining at one of 2 onsite restaurants including Zara, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room.
Best Western Premier Accra Airport Hotel's 109 air-conditioned rooms provide refrigerators, minibars, and coffee makers. 23-inch LCD TVs come with satellite channels and first-run movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, free bottled water, and safes.
Best Western Premier Accra Airport Hotel features a nightclub, an outdoor pool, and a children's pool. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a fitness center, a spa tub, and a sauna.
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 334 reviews