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Mercure Hotel Aachen am Dom

Property class: 3.5

Choose dates to view prices

Photo gallery for Mercure Hotel Aachen am Dom

A historic building with a tall spire, surrounded by outdoor seating areas with tables and chairs.
A breakfast buffet with various food items and beverages.
A spacious lobby with a reception desk, seating area, and a staircase leading to upper floors.
A modern hotel lobby with a staircase, potted plants, and a view of the interior.
A modern building with a glass facade, a visible staircase, and a storefront with signage.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Peterstr. 1, Aachen, NW, 52062
  • Place, Aachen Town Hall
    ‪3 min walk‬
  • Place, Aachen Cathedral
    ‪5 min walk‬
  • Place, Carolus Thermen Bad Aachen
    ‪14 min walk‬
  • Airport, Maastricht (MST-Maastricht - Aachen)
    ‪34 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, a desk, and a view of the outside.

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk with a chair, a lamp, and a view of the outside through large windows.

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(15 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

A hotel room with a sofa, a dining table, a TV, and a minibar.

Privilege, Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed, Accessible

A hotel room with a bed, a nightstand, a lamp, a mirror, and a door leading to a bathroom.

Standard Room, 1 Twin Bed, Accessible

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed

A hotel room with a bed, a desk with a computer, a chair, a TV, a lamp, and a wardrobe.

Standard Room, 1 Twin Bed

8.4 out of 10
Very good
(6 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a television, a chair, and a wall-mounted lamp.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(22 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Aachen

Located in Aachen-Mitte, Mercure Hotel Aachen am Dom is adjacent to Elisenbrunnen and within a 5-minute walk of Couven Museum. The 117 rooms at this 3.5-star hotel include coffee makers and LCD TVs.

What's nearby

  • Aachen Town Hall - 3 min walk - 0.2 miles
  • Katschhof - 5 min walk - 0.3 miles
  • Aachen Cathedral - 5 min walk - 0.3 miles
  • RWTH Aachen University - 6 min walk - 0.4 miles
  • Carolus Thermen Bad Aachen - 14 min walk - 0.8 miles

Getting around

  • Eurogress Aachen Bus Stop - 9 min walk
  • Cologne - Bonn Airport (CGN) - 63 min drive

Restaurants

  • ‪Zoom Döner - ‬3 min walk
  • ‪Domkeller - ‬3 min walk
  • ‪Rethel Pub - ‬4 min walk
  • ‪Wirtshaus am Hühnerdieb Aachen - ‬4 min walk
  • ‪Eiscafé Elisenbrunnen - ‬2 min walk

About this property

Mercure Hotel Aachen am Dom

Mercure Hotel Aachen am Dom features free WiFi in public areas and a water dispenser. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and LCD TVs with satellite channels and pay movies. Other standard amenities include coffee makers, hair dryers, and safes. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 22 per pet, per night
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Nearby parking fee: EUR 18 per night
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Dom Aachen
Mercure Aachen am Dom
Mercure am Dom
Mercure Hotel Aachen
Mercure Hotel Aachen am Dom
Mercure Hotel am Dom
Accor Hotel Aachen Am Dom
Mercure Aachen Am Dom Aachen
Mercure Hotel Aachen am Dom Hotel
Mercure Hotel Aachen am Dom Aachen
Mercure Hotel Aachen am Dom Hotel Aachen

Frequently asked questions

Is free cancellation available at Mercure Hotel Aachen am Dom?

Mercure Hotel Aachen am Dom provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Hotel Aachen am Dom?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Aachen am Dom on Nov 1, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Mercure Hotel Aachen am Dom?

This hotel is situated in Aachen-Mitte, just steps from Couven Museum and Aachen Town Hall, and within a short walk of Aachen Cathedral. You'll also find Ponttor and Carolus Thermen Bad Aachen less than a mile away.

Does Mercure Hotel Aachen am Dom include a casino at the property?

No, Mercure Hotel Aachen am Dom doesn't have a casino.

Is there an indoor pool at Mercure Hotel Aachen am Dom?

No, there is no indoor pool at this hotel.

Does Mercure Hotel Aachen am Dom have a restaurant with a breakfast menu?

Mercure Hotel Aachen am Dom offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Mercure Hotel Aachen am Dom allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Hotel Aachen am Dom for a fee of EUR 22 per pet, per night.

What is the closest airport to Mercure Hotel Aachen am Dom?

The closest major airport to Mercure Hotel Aachen am Dom is Maastricht (MST-Maastricht - Aachen), which is 25.2 mi away (38 minutes by car). Another top airport is Liege (LGG), which is around 28.9 mi away.

Mercure Hotel Aachen am Dom Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 313 out of 751 reviews
Rating 8 - Good. 324 out of 751 reviews
Rating 6 - Okay. 85 out of 751 reviews
Rating 4 - Poor. 15 out of 751 reviews
Rating 2 - Terrible. 14 out of 751 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely room looking overlooking the restaurants and shops of the area. Had a fantastic soaking tube. We could walk everywhere.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and decent breakfast. Price a bit on the higher side.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Frendly check-in , nice breakfast and early check out
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well located for someone looking to enjoy the tourist attractions which there are many only a few meters away.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a conveniently centrally located hotel in Aachen. Many sights and restaurants are within walking distance. The hotel is clean and modern with quiet and bright rooms. The all-you-can-eat breakfast was excellent. The staff is very friendly and helpful. I was there for a conference so I did not have the time to explore the touristy side of Aachen.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and staff in a great location
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel stay. Great breakfast and big windows in room.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The location, the hotel 🛍️🏨 itself.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very good location for dinner and shopping.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel located very centrally
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, walkable distance to most of the old city, a friendly staff
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean room! Very quiet although across from elevator. Room 218 was quite nice. Excellent stay and very close to center of town.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
near amdom very good location
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time at this hotel. Staff were wonderful.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, would stay there again

Friendly staff, good hotel overall, clean, good value for money
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and well organized . The location was a bit noisy overnight. Breakfast average and very expensive for what it is. Staff was friendly and courteous/ professional.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good for more than one night

Lovely staff, top floor room with dedicated lift and panoramic views, thoroughly enjoyable
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Rooms were spacious and very clean! Hotel spotless and a great location for walking everywhere!
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Very close to historical centre. Staff is polite.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Everything is good I like my stay in this hotel , really good quality of staying and very friendly staff at reception 👍😊thank you
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week in Aachen

Hotel staff were always very helpful.Room was clean and tidy.Location ideal for all amenities in Aachen town centre.All in all a very pleasant stay.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It was a great room we were there for CHIO Aachen Clean, quiet and convenient
Stayed 6 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Mercure Hotel Aachen. The room was clean and staff quickly responded to our request for extra pillows (we originally only had one each). All of the staff were friendly and very helpful. Breakfast was good. Not much noise outside considering how busy the Christmas markets were, so we slept comfortably.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access by car and shoppping area
Stayed 2 nights in Jan 2024