Loved the proximity to the rental car return so we could make our flight on time early the next morning. We also loved that fact that you could actually go out on your balcony.
The hotel is great, well located and well designed. The reception desk staff is very helpful. However, the maid service leaves something to be desired. Most importantly, the "green" card instructing guests to hang their towels if they wish to re-use them and save water is a joke. This isn't uncommon ...
The hotel itself is a really nice, the only downside is the pillows are horrible. My bed came with your and even all stacked together It didnt equal a supportive pillow. Other then that my stay was rather uneventful.
A parking garage is available by the hotel. I parked there and returned to my vehicle to find it covered with red spray paint. New, 2017 black mustang covered with red paint. I called to inform the hotel. The young lady tells me signs are posted park at your own risk. I later spoke with a manager ...
Loved the food! Service was wonderful. Leon was exceptional as greeting us and helping with all our packages and baggage. We had 2 small children and the transition from car to room was smooth.
Great hotel and accommodations. The holiday decorations and Christmas theme were over the top!! So much detail into making a resort feel like your own home!! Definitely would go here again for a holiday get away.
The two bed lights did not work and since I was traveling alone, felt uncomfortable calling up staff. The early morning (6am) desk personnel was dressed slovenly with dirty food stained and layered with crumbs button down shirt and blazer. Room was nice, dark and outdated with no plug ins for electronics ...
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