Front desk staff were attentive, friendly and accommodating. They greeted us, smiling and making eye contact. They complimented my daughter and provided a quick solution for a special request.
Nice hotel. Staff were friendly and the rooms were clean. The only thing stopping me from rating all categories 5 stars were the spiral staircase towers to get to the 2nd floor. There was a straight staircase but it was located much farther than the cumbersome spiral one was from my room.
Good hotel if you are planning a quick ski trip into the Harbor Springs Ski areas, very close, maybe 7 miles away. Breakfast is included, and it was good quality, actually better than several other chains I have stayed at lately. Typical waffle machine, Biscuits and Gravy, Scrambled eggs and sausage/bacon. ...
The hotel is just minutes from dining, shopping, as well as the beach! We were able to watch the sunset on the lake our first night, and take a short ride to Mackinaw Island the next day. I had a 5 and 7 year old who were happy the whole time, which is not an easy task on vacation. They loved the ...
Clean, comfortable beds. Good breakfast. Was part of large group of buildings with several types of rooms. Pool advertised as indoor was not and was closed for season (mid September)
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