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Alaya Tulum

3.5 star property
Ocean-view hotel with a beach bar, near Tulum Beach
VIP Access

Choose dates to view prices

Photo gallery for Alaya Tulum

Suite, 1 King Bed, Beach View, Oceanfront | In-room safe, blackout drapes, rollaway beds, free WiFi
Villa, Garden View | Terrace/patio
Front of property
Suite, 1 King Bed, Beach View, Oceanfront | View from room
Suite, 1 King Bed, Beach View, Oceanfront | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Reviews
9.6

Exceptional

Popular amenities

  • Restaurant
  • Breakfast available
  • Spa
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture11 min walk
  • Popular LocationPlaya Paraiso21 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)112 min drive

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Room options

View all photos for Suite, 1 King Bed, Beach View, Oceanfront

Suite, 1 King Bed, Beach View, Oceanfront | In-room safe, blackout drapes, rollaway beds, free WiFi

Suite, 1 King Bed, Beach View, Oceanfront

10/10 Exceptional
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Balcony, Partial Ocean View

Deluxe Suite, Balcony, Partial Ocean View | In-room safe, blackout drapes, rollaway beds, free WiFi

Deluxe Suite, Balcony, Partial Ocean View

8.6/10 Very Good
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Balcony, Ocean View

Suite, Balcony, Ocean View | View from room

Suite, Balcony, Ocean View

10/10 Exceptional
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View | In-room safe, blackout drapes, rollaway beds, free WiFi

Room, 2 Double Beds, Partial Ocean View

9.2/10 Wonderful
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, Kitchenette

Apartment, Kitchenette | Dining room

Apartment, Kitchenette

8.6/10 Very Good
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, Garden View

Villa, Garden View | View from room

Villa, Garden View

9.5/10 Exceptional
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Villa, 2 Bedrooms, Ocean View

Panoramic Villa, 2 Bedrooms, Ocean View | Living area

Panoramic Villa, 2 Bedrooms, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Family Villa, Balcony

Family Villa, Balcony | In-room safe, blackout drapes, rollaway beds, free WiFi

Family Villa, Balcony

10/10 Exceptional
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bunk Bed

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Aerial view
Hotel Shibari Tulum - Restaurant & Cenote Club
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Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (112)
The price is $328
per night
$434 total
includes taxes & fees
Jun 21 - Jun 22
Hotel Shibari Tulum - Restaurant & Cenote Club

About the neighborhood

Tulum

Located in Zona Hotelera, Alaya Tulum is adjacent to Tulum Beach and within a mile (2 km) of other popular sights like Sian Ka'an Biosphere Reserve. This 20-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 11 min walk
  • Tulum National Park - 6 min drive
  • Tulum Mayan Ruins - 16 min drive
  • Playa Paraiso - 21 min drive

Getting around

  • The nearest major airports are:<br />Tulum Intl. Airport (TQO): 62-min drive, 29.6 mi/47.6 km<br /> Cancun Intl. Airport (CUN): 113-min drive, 78.1 mi/125.7 km<br /> <p>The preferred airport is Cancun Intl. Airport (CUN). </p>

Restaurants

  • ‪Rosa Negra Tulum - ‬7 min walk
  • ‪La Taqueria - ‬10 min walk
  • ‪Casa Jaguar - ‬9 min walk
  • ‪Cenzontle - ‬9 min walk
  • ‪Gitano - ‬7 min walk

About this property

Alaya Tulum

Ocean-view hotel with a beach bar, near Tulum Beach
Alaya Tulum features a gym, free WiFi in public areas, and spa services. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 360 per vehicle roundtrip. Front-desk staff can assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this beach hotel include a terrace, wedding services, and a porter/bellhop.
Guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and bathrobes. In-room massages are available, and other amenities include ceiling fans and laptop-compatible safes.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Yoga classes

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Biodegradable drinking straws available
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Rollaway/extra beds are available for USD 45.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Airport shuttle fee: USD 360 per vehicle (roundtrip, maximum occupancy 5)
  • Rollaway bed fee: USD 45.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Alaya Tulum Hotel
Alaya Hotel
Alaya Tulum
Alaya Tulum Ahau Hotel
Alaya Ahau Hotel
Alaya Tulum Ahau
Alaya Ahau
Alaya Tulum Hotel
Alaya Tulum Tulum
Alaya Tulum by Ahau
Alaya Tulum Hotel Tulum

Frequently asked questions

What's there to see near Alaya Tulum?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach. You'll also find Playa Paraiso and Sian Ka'an Biosphere Reserve within a short drive.

How much does it cost to stay at Alaya Tulum?

As of Jun 7, 2024, prices found for a 1-night stay for 2 adults at Alaya Tulum on Jun 29, 2024 start from $170.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Alaya Tulum?

No, there isn't parking at the hotel but you'll find free parking nearby.

Is there a spa available at Alaya Tulum?

Spa services at the hotel include deep-tissue massages, mani/pedis, and facials.

Does Alaya Tulum feature a casino on the premises?

No, Alaya Tulum doesn't have a casino.

Will I find an indoor pool at Alaya Tulum?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Alaya Tulum?

This beachfront hotel offers many amenities for couples, including in-room massages as well as a beach bar and a restaurant.

Are there hot tubs at Alaya Tulum?

No, this hotel doesn't have a spa tub.

Does Alaya Tulum have a restaurant that serves breakfast?

Yes, Alaya Tulum serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Alaya Tulum allow pets to stay for free?

Yes, pets stay free at Alaya Tulum.

Does Alaya Tulum have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Alaya Tulum?

The closest major airport to Alaya Tulum is Tulum Intl. Airport (TQO), which is 29.6 mi away (62 minutes by car).

Are there rooms with balconies that I can book at Alaya Tulum?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or garden views.

Does Alaya Tulum offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Alaya Tulum.

Alaya Tulum Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 268 out of 321 reviews" "
Rating 8 - Good. 37 out of 321 reviews" "
Rating 6 - Okay. 7 out of 321 reviews" "
Rating 4 - Poor. 3 out of 321 reviews" "
Rating 2 - Terrible. 6 out of 321 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Good location
Stayed 8 nights in Feb 2024

10/10 Excellent

Cale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach access and the treehouse style places.
Stayed 2 nights in Jan 2024

10/10 Excellent

cynthia, Denver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit but won’t be the last. Loved it.
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Korosh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of our room and property was very nice and unique. The staff were very friendly. Access to a quiet and clean beach was a nice benefit.
Stayed 3 nights in Nov 2023

10/10 Excellent

Trace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, Staff was super friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing place
Stayed 1 night in Aug 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and services. Right on the beach and close to everything without the noise.
Stayed 2 nights in Sep 2023