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Naala Tulum

3.5 star property
Comfortable hotel, walk to Tulum National Park
VIP Access

Choose dates to view prices

Photo gallery for Naala Tulum

Exterior
Exterior
Down comforters, minibar, in-room safe, desk
Lobby lounge
Shower, free toiletries, hair dryer, bathrobes
Reviews
9.0

Wonderful

Popular amenities

  • Air conditioning
  • Pool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760
  • Popular LocationTulum National Park1 min walk
  • Popular LocationTulum Mayan Ruins7 min drive
  • Popular LocationPlaya Paraiso10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)96 min drive

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Room options

View all photos for Family Apartment, 2 Bedrooms

Down comforters, minibar, in-room safe, desk

Family Apartment, 2 Bedrooms

7.5/10 Good
  • 1076 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, desk

Deluxe Room

9.1/10 Wonderful
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Smart)

Down comforters, minibar, in-room safe, desk

Superior Room (Smart)

10/10 Exceptional
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room (Smart)

Down comforters, minibar, in-room safe, desk

Superior Quadruple Room (Smart)

10/10 Exceptional
  • 646 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Down comforters, minibar, in-room safe, desk

Deluxe Quadruple Room

7.5/10 Good
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view
The Waves Tulum
Pool
Hot Tub
Spa
Pet friendly
8.6 out of 10, Excellent, (538)
The price is $65
per night
$82 total
includes taxes & fees
Jun 23 - Jun 24
The Waves Tulum

About the neighborhood

Tulum

Located in Zama, Naala Tulum is adjacent to Tulum National Park with other popular attractions like Tulum Mayan Ruins within a within a few miles (5 km). This 95-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Tulum National Park - 1 min walk
  • Las Palmas Public Beach - 5 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Playa Paraiso - 10 min drive
  • Playa Ruinas - 10 min drive

Getting around

  • The nearest major airports are:<br />Tulum Intl. Airport (TQO): 50-min drive, 26.3 mi/42.3 km<br /> Cancun Intl. Airport (CUN): 97-min drive, 73.6 mi/118.4 km<br /> <p>The preferred airport is Cancun Intl. Airport (CUN). </p>

Restaurants

  • ‪El Capitán - ‬9 min walk
  • ‪Rossina Cafe - ‬15 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Coati Café Tulum - ‬16 min walk
  • ‪Boston’s - ‬11 min walk

About this property

Naala Tulum

Comfortable hotel, walk to Tulum National Park
Guests of Naala Tulum enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. If you drive, self parking is USD 10 per day, or you can take advantage of the airport shuttle (available on request) for USD 120 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. This hotel also has a garden.
40-inch flat-screen TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include minibars, ceiling fans, and safes.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Self parking on site (USD 10 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: USD 1.55 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 6)
  • Self parking fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.

Property is also known as

Naala Tulum Hotel
Naala Tulum Tulum
Naala Tulum Hotel Tulum

Frequently asked questions

Are free cancellation options available at Naala Tulum?

Naala Tulum offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Naala Tulum?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Naala Tulum on Jun 12, 2024 start from $64.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Naala Tulum?

This hotel is situated in Zama, just steps from Tulum National Park and Hunab Lifestyle Center. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is there parking available at Naala Tulum?

Yes, parking is offered for USD 10 per day.

Does Naala Tulum have a casino?

No, Naala Tulum doesn't have a casino.

Is there an indoor pool at Naala Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Naala Tulum?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Naala Tulum?

No, this hotel doesn't have a spa tub.

Does Naala Tulum have a restaurant that serves breakfast?

No, Naala Tulum doesn't have a restaurant that serves breakfast.

Does Naala Tulum allow pets to stay free of charge?

No, pets and service animals aren't allowed at Naala Tulum.

Are there connecting rooms at Naala Tulum?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Naala Tulum?

The closest major airport to Naala Tulum is Tulum Intl. Airport (TQO), which is 26.3 mi away (50 minutes by car).

Are there rooms with balconies that I can book at Naala Tulum?

No, there aren't any guestrooms with balconies at Naala Tulum.

Naala Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 256 out of 385 reviews" "
Rating 8 - Good. 80 out of 385 reviews" "
Rating 6 - Okay. 29 out of 385 reviews" "
Rating 4 - Poor. 9 out of 385 reviews" "
Rating 2 - Terrible. 11 out of 385 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in May 2024

10/10 Excellent

Jessica

Liked: Staff & service, amenities, property conditions & facilities
Love the staff and great breakfast!
Stayed 8 nights in Feb 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
Na’ala hotel completely saved our honeymoon - we had booked a different hotel initially which really didn’t meet our expectations, so it really felt we’d landed in luxury here! We really enjoyed the different areas you could relax in; the balcony, the courtyard jungle-like area, and all the areas on the rooftop. Our bedroom was spacious, and the service was great. Breakfast obviously got very predictable after 17 nights there, but there were a few options at least! If the coffee could be upgraded, or possible to help yourself - as staff struggled to keep up with demand at breakfast times leading you to wait sometimes quite a while to be served - that would be great. Only other thing is that we didn’t have a super friendly check in experience - would have been nice to have a receptionist who was helpful in explaining best areas to check out on a map etc, as the places to eat close to the hotel (apart from Casa Sofia) are prohibitively expensive!
Stayed 16 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just outside of the main busy areas of the rest of Tulum but close enough to either walk or better yet bike around. Clean, modern and basic room, the sheets and bed were a dream to sleep in. Roof top pool was a beautiful place to take in the sunrise and sunset, or take a refreshing dip after being in the warmth of the sun. Lots of great restaurants around and access to the rest of the town. Loved being able to rent a bike just from the lobby. Tulum is an excellent place to visit, this hotel was a great base to explore the area.
Stayed 3 nights in Feb 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always friendly, courteous and ready to assist. It smells great, the entire facility, from the parking garage, to the roof garden...it's just unlike anything I have ever sensed before. Great work!
Stayed 1 night in Feb 2024

10/10 Excellent

Andres

Stayed 1 night in Mar 2024

10/10 Excellent

Cathie Joy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Smells so good! They burn incense everywhere and it’s lovely. Rooftop pool is nice. Staff - fantastic! Very comfortable rooms. Highly recommended.
Stayed 6 nights in Feb 2024

10/10 Excellent

Cathie Joy

Stayed 4 nights in Feb 2024

10/10 Excellent

Marco

Stayed 2 nights in Feb 2024

10/10 Excellent

Paul Kennet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay experience
Great experience overall. I’m impressed by daily turn-down service, my room is fresh every time I come back from a long day outside. Just bring your own body lotion.
Garden area right after the lobby
Rooftop pool
View from the room windows
Stayed 4 nights in Feb 2024