Located in Zona Hotelera, Riu Cancun - All Inclusive is within a 10-minute walk of popular sights such as Gaviota Azul Beach and Forum Beach. This 569-room, 3.5-star property has 4 outdoor pools along with a full-service spa and 6 restaurants.
What's nearby
Caracol Beach - 4 min walk
Cancun Convention Center - 7 min walk
Gaviota Azul Beach - 8 min walk
Forum Beach - 9 min walk
Chac Mool Beach - 14 min walk
Getting around
The nearest major airport is Cancun Intl. Airport (CUN): 25-min drive, 15.1 mi/24.3 km.
Restaurants
Riu - 1 min walk
Kawachi Specialty Restaurant - 1 min walk
Starbucks - 3 min walk
Starbucks - 1 min walk
Turquesa Restaurant - 2 min walk
About this property
Riu Cancun - All Inclusive
Ocean-view property with a swim-up bar, near Forum Beach
Guests of Riu Cancun - All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. There's free parking and limo/town car service. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and a spa tub.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Balconies, minibars, and ceiling fans are also available. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Awards and affiliations
Eco-Certified Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:30 AM
5 bars/lounges
6 restaurants
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Kawachi
Kulinarium
La Toscana
Miramar
Turquesa
Things to do
18 holes of golf
4 outdoor pools
Beach volleyball
Billiards/pool table
Full-service spa
Health club
Nightclub
Shopping
Snorkeling
Spa tub
Surfing/bodyboarding
TV in common areas
Windsurfing
Family friendly
4 outdoor pools
Babysitting (surcharge)
Grocery/convenience store
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Computer station
Outdoors
Barbecue grill
Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Full-service spa
Facials
Manicures/pedicures
Spa open daily
Spa treatment rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
1 building
100% renewable energy
14 floors
Art Deco architecture
Built in 2003
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
32-inch flat-screen TV with satellite channels
Food and drink
Free bottled water
Minibar
Outdoor space
Balcony
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
This property doesn't allow pets or service animals
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
These are all of the charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 3:00 PM
Check-out: 11:00 AM
Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 21 years old.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Additional information about polices, regulations, and more:
Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
Frequently asked questions
Will I find all-inclusive rate plans at Riu Cancun - All Inclusive?
Riu Cancun - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba lessons, surfing/body boarding, and volleyball.
Is free cancellation available at Riu Cancun - All Inclusive?
Riu Cancun - All Inclusive provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.
What's there to do close to Riu Cancun - All Inclusive?
This property is situated in Zona Hotelera within a 10-minute walk of Gaviota Azul Beach and Forum Beach. You'll also find La Isla Shopping Mall and Tortuga Beach within a short drive.
Is parking available on site at Riu Cancun - All Inclusive?
Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.
Is there a spa available at Riu Cancun - All Inclusive?
Renova Spa is the property's spa and services include beach massages, mani/pedis, facials, and body treatments.
Does Riu Cancun - All Inclusive feature a casino on the premises?
No, Riu Cancun - All Inclusive doesn't have a casino.
Is there an indoor pool at Riu Cancun - All Inclusive?
No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a spa tub.
What amenities will couples enjoy at Riu Cancun - All Inclusive?
This beachfront all-inclusive property offers plenty of amenities for couples including 4 outdoor pools, a poolside bar, and a poolside restaurant.
Are there hot tubs at Riu Cancun - All Inclusive?
Yes, this all-inclusive property has a spa tub.
Does Riu Cancun - All Inclusive feature a restaurant that includes a breakfast menu?
Yes, Riu Cancun - All Inclusive has 6 restaurants, and serves free buffet breakfast each morning.
Does Riu Cancun - All Inclusive allow pets to stay for free?
No, pets and service animals aren't allowed at Riu Cancun - All Inclusive.
Does Riu Cancun - All Inclusive have connecting rooms?
Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.
Where is the closest airport to Riu Cancun - All Inclusive?
The closest major airport to Riu Cancun - All Inclusive is Cancun Intl. Airport (CUN), which is 15.1 mi away (25 minutes by car).
Can I book a room with a balcony at Riu Cancun - All Inclusive?
Yes, every guestroom at Riu Cancun - All Inclusive comes with a balcony with some featuring courtyard views.
Does Riu Cancun - All Inclusive have a wedding venue on site?
If wedding bells are in your future, take advantage of the wedding venue at Riu Cancun - All Inclusive.
Riu Cancun - All Inclusive Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1505 out of 3089 reviews" "
Everything was very accessible and made our stay smooth and enjoyable. No problem finding or getting to anything we wanted or needed. The staff was great 👍. Everyone was attentive and concerned about our wellbeing. I would definitely recommend this resort to anyone.
Very very nice staff! The food was just okay however. Only thing I would change if I could would be the quality of the food
Ronald
Stayed 4 nights in May 2024
4/10 Poor
Andrea
Traveled with family
May 18, 2024
Liked: Cleanliness
Disliked: Staff & service
Loved being so close to the ocean. Beach was beautiful. Very poor service. We had to go get our own drinks. The wait staff seemed bothered if we asked for refills during our meals. Our safe in our room didn't work so they finally fixed it 2 days later at 11pm. Best service was our maid that cleaned our room each morning and greeted us with kind words. She also left animals shaped from towels on our bed with flowers or candy. We definitely tip her well each day.
Andrea
Stayed 4 nights in May 2024
6/10 Okay
Brenda
Traveled with family
May 9, 2024
Liked: Staff & service
Overall the staff was amazing. The rooms are outdated, there was a leak in the vent which created a puddle, they didn’t tell us we had maintenance coming or when they’d arrive so they came unannounced making us late for plans. One of our bedroom lights wasn’t working… the pools were dirty there was food and cups floating, and the beaches seem to be very crowded on the weekends with access to everyone and there were several law enforcement officers walking and kicking people out which lead us to leave the beach due to not knowing what was going on. Overall the staff is amazing very attentive. I went for a family trip and I will definitely not be staying here again..
RIU met our expectations. It was a busy lively atmosphere which is what I was looking for for my early 20's kids. The dining options could be better, the dining rooms were small for the amount of people this resort holds.