We will be back! A piece of paradise
Property was very nice and upscale. Food was good with many options. It is a loud resort, building 8 you can hear all conversations in pool area annoying. Have to get out at dawn thirty to save a recliner at beach annoying. plenty of beach to walk on and take a stroll. Staff was great and very pleasant, drinks where average all-inclusive drinks. I would go back and that is a big endorsement for them.
Manny people book this hotel for the beach but is not that great, believe they short staff every bar have to wait to be served. Another good hotel not excellent.
We had a very good stay! Property was beautiful and staff very great Jose and Yesse at the sports bar were our favorite. Pools very nice. Awesome entertainment every night. Only downside to our stay was, the restaurants were poor, unfortunately. The best food we had on our stay was the Thursday night Mexican buffet. Sooo good! Wish that the whole place would just have that quality of deliciousness. Overall, we really enjoyed our stay and would recommend to our friends. We will just tell them the best places to eat! We will come again :)
We absolutely loved this resort. Everyone was so friendly and we were treated like royalty. We would absolutely come back! They really did think of every single detail. The only things we wished were different would be to have more night life, like a club. The food could also use more seasoning. Overall a fantastic experience and we’d recommend it to everyone.
Amazing resort! Fabulous staff always around to provide whatever you need. Beautiful property and very secure. Great food. Bartenders fixed amazing drinks and not watered down like some reviews I read. Towels and chairs always available. We did not upgrade and didn’t feel like we missed out. Definitely geared towards couples though we were on girls trip. Still enjoyed. Entertainment was superb. If u like straws bring your reusable because they are eco conscious and don’t have any. A dance club would be my only suggestion to add.
The Excellence Playa Mujeres goes out of its way to make sure their guests are treated above and beyond expectations. Clean resort and the MOST friendliest staff. See Gabriel in the Martini Bar for all of your Martini needs or Ruby around the lazy river... she will be happy to serve you want you want with a smile and speedy delivery. The Excellence has so much variety in their bars and restaurants that why would you choose anywhere else to go. The food is excellent! Their rooms come with bottles of alcohol so when you want to wind down after a fabulous day you can with a cocktail in your room staring at the stars. 5 Stars ALL THE WAY and looking forward to our 4th visit, 5th visit, and so on.
This was the most incredible trip I’ve ever been on in my life. From the moment we pulled up and we’re handed a glass of champagne and told “Welcome Home” we were in absolute paradise and treated with the most kindness, respect and ultimate hospitality I’ve ever experienced.
Great Service
The staff is simply amazing. They literally work nonstop. Emiliano at the pool was amazing and so was Marlon at the beach. Literally are planning our next trip here. The food was great and the events at night were awesome!
The excellence Playa Mujeres was perfect! Could not ask for anything more!
Immaculate grounds, service and facilities. Exceptional staff created the dream vacation we had been waiting for during the COVID travel drought. We were not disappointed. We plan to try the property in Punta Cana for our next getaway.
The staff is absolutely incredible. The resort is gorgeous and spotless.
It was breathtaking I would definitely recommend it if you are going to relax, eat and drink. So beautiful and great customer service.
Amazing
Located in Playa Mujeres within a short walk of Mujeres Beach, Excellence Playa Mujeres - Adults Only All Inclusive is within a mile (2 km) of Punta Sam Ferry Terminal. This 450-room, 5-star property welcomes business and leisure travelers with 7 outdoor pools, a private beach, and a full-service spa.
Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 11:00 AM. Get your fill of international cuisine for breakfast, lunch, or dinner at Toscana, one of 10 onsite restaurants, or enjoy the ocean views at The Lobster House. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.
LED TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, furnished balconies or patios, and sitting areas are also available.
Excellence Playa Mujeres - Adults Only All Inclusive features a private beach, a full-service spa, and 7 outdoor pools. If you drive, put free valet parking to good use. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Other amenities at this adults-only property include a 24-hour gym, a sauna, and a rooftop terrace.
We will be back! A piece of paradise
Thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
Property was very nice and upscale. Food was good with many options. It is a loud resort, building 8 you can hear all conversations in pool area annoying. Have to get out at dawn thirty to save a recliner at beach annoying. plenty of beach to walk on and take a stroll. Staff was great and very pleasant, drinks where average all-inclusive drinks. I would go back and that is a big endorsement for them.
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
Manny people book this hotel for the beach but is not that great, believe they short staff every bar have to wait to be served. Another good hotel not excellent.
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. Your feedback is very important to us because it gives us the opportunity to better understand the areas we need to focus on in order to offer our guests the best experience ever. We truly hope to have the opportunity to welcome you back and reinstate your confidence in our services. Greetings from The Excellence Collection.
Thank you for choosing to stay with us at Excellence Playa Mujeres! We thank you for your review and look forward to pampering you once again at the resort! Greetings from The Excellence Collection.
We had a very good stay! Property was beautiful and staff very great Jose and Yesse at the sports bar were our favorite. Pools very nice. Awesome entertainment every night. Only downside to our stay was, the restaurants were poor, unfortunately. The best food we had on our stay was the Thursday night Mexican buffet. Sooo good! Wish that the whole place would just have that quality of deliciousness. Overall, we really enjoyed our stay and would recommend to our friends. We will just tell them the best places to eat! We will come again :)
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
Allow us to thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.
We absolutely loved this resort. Everyone was so friendly and we were treated like royalty. We would absolutely come back! They really did think of every single detail. The only things we wished were different would be to have more night life, like a club. The food could also use more seasoning. Overall a fantastic experience and we’d recommend it to everyone.
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained and the outstanding service provided by our lovely colleagues in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
Amazing resort! Fabulous staff always around to provide whatever you need. Beautiful property and very secure. Great food. Bartenders fixed amazing drinks and not watered down like some reviews I read. Towels and chairs always available. We did not upgrade and didn’t feel like we missed out. Definitely geared towards couples though we were on girls trip. Still enjoyed. Entertainment was superb. If u like straws bring your reusable because they are eco conscious and don’t have any. A dance club would be my only suggestion to add.
Thank you for choosing Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. The Excellence Collection being a socially responsible corporation has an approach to environmental protection and different performance areas in order to reduce the environmental impact, including, getting rid of the plastic straws. Once again, thank you for your comments and know that it would be a pleasure to welcome you back for a more wonderful stay at the resort. Greetings from The Excellence Collection.
The Excellence Playa Mujeres goes out of its way to make sure their guests are treated above and beyond expectations. Clean resort and the MOST friendliest staff. See Gabriel in the Martini Bar for all of your Martini needs or Ruby around the lazy river... she will be happy to serve you want you want with a smile and speedy delivery. The Excellence has so much variety in their bars and restaurants that why would you choose anywhere else to go. The food is excellent! Their rooms come with bottles of alcohol so when you want to wind down after a fabulous day you can with a cocktail in your room staring at the stars. 5 Stars ALL THE WAY and looking forward to our 4th visit, 5th visit, and so on.
Thank you for choosing once again Excellence Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, the food and beverages, attention to detail in order to provide high standards of cleanliness and hygiene, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
Thank you for your preference on Excellence Playa Mujeres and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.