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The Westin Cozumel

4.5 star property
Beachfront resort with calming spa services

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Photo gallery for The Westin Cozumel

Outdoor banquet area
Exterior detail
Studio Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, blackout drapes
2 restaurants, breakfast, lunch served; local and international cuisine
Outdoor treatment areas, sauna, steam room, body treatments, body wraps
Reviews
8.6

Excellent

Popular amenities

  • Restaurant
  • BarBarBar
  • All inclusiveAll inclusiveAll inclusive
  • PoolPoolPool
  • Room serviceRoom serviceRoom service
  • SpaSpaSpa

Explore the area

Map
Carretera Costera Norte Km. 4.8, Cozumel, QROO
  • Popular LocationCozumel Maritime Terminal6 min drive
  • Popular LocationPunta Langosta Pier6 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)10 min drive
  • Popular LocationIsla de Pasion11 min drive

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Room options

View all photos for Classic Room, 2 Queen Beds, Non Smoking, Balcony

Classic Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Queen Beds, Non Smoking, Balcony

9.1/10 Wonderful
  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, Balcony

Classic Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Non Smoking, Balcony

8.6/10 Excellent
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Oceanfront

Studio Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Oceanfront

7.5/10 Good
  • 1130 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Oceanfront

  • 883 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

LED TV, iPod dock

Presidential Suite, 1 Bedroom

  • 1313 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Ocean View

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 Bedroom, Ocean View

10/10 Exceptional
  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Ocean View

Outdoor pool, sun loungers

Junior Suite, 2 Queen Beds, Non Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View

Junior Suite, 1 King Bed, Non Smoking, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Non Smoking, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Ocean View

Classic Room, 1 King Bed, Non Smoking, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Non Smoking, Ocean View

9/10 Excellent
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cozumel

Located in Zona Hotelera Norte, The Westin Cozumel is within a 10-minute drive of popular attractions such as Benito Juarez Park and Punta Langosta Pier. This 152-room, 4.5-star resort has 2 restaurants, a full-service spa, and an outdoor pool.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Cozumel Maritime Terminal - 6 min drive
  • Punta Langosta Pier - 6 min drive
  • San Miguel Church - 7 min drive
  • Stingray Beach - 9 min drive
  • Isla de Pasion - 11 min drive

Getting around

  • The preferred airport is Cozumel Intl. Airport (CZM): 10-min drive, 3.8 mi/6.1 km.

Restaurants

  • ‪Islands Beach Club - ‬6 min walk
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Marimex - ‬8 min drive
  • ‪Tequila Beach Club Cozumel - ‬15 min walk
  • ‪La Monina Restaurante & Beach Club - ‬5 min drive

About this property

The Westin Cozumel

Beachfront resort with calming spa services
Guests of The Westin Cozumel enjoy a full-service spa, an outdoor pool, and a 24-hour gym. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this beach resort include a sauna, free WiFi in public areas, and meeting rooms.
Guests can enjoy LED TVs and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. IPod docks, coffee makers, and free newspapers are also available. Housekeeping is available on request.
Recreational amenities at the resort include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zazil has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cuzamil
  • El Cielo
  • Las Gaviotas
  • Snack

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • iPod dock
  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per night
  • Destination fee: USD 2 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Westin Cozumel Resort
Westin Cozumel
The Westin Cozumel Resort
The Westin Cozumel Cozumel
The Westin Cozumel Resort Cozumel

Frequently asked questions

Is a free cancellation option available at The Westin Cozumel?

The Westin Cozumel provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Westin Cozumel?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at The Westin Cozumel on Jul 9, 2024 start from $179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Westin Cozumel?

This resort is situated in Zona Hotelera Norte, close to Cozumel Maritime Terminal, Punta Langosta Pier, and Isla de Pasion. You'll also find Isla Cozumel Biosphere Reserve and Benito Juarez Park within a short drive.

Is parking available on site at The Westin Cozumel?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa at The Westin Cozumel?

Zazil is the resort's spa and services include body wraps, facials, mani/pedis, and massages.

Does The Westin Cozumel include a casino?

No, The Westin Cozumel doesn't have a casino.

Is there an indoor pool at The Westin Cozumel?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about The Westin Cozumel?

This beachfront resort offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at The Westin Cozumel?

No, but this resort does have a steam room.

Does The Westin Cozumel have a restaurant that serves breakfast?

Yes, The Westin Cozumel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Westin Cozumel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Westin Cozumel for a fee of USD 50 per accommodation, per stay. The property also provides food and water bowls and litter boxes.

Are there connecting rooms at The Westin Cozumel?

No, there aren't connecting guestrooms at this resort.

How close is the airport from The Westin Cozumel?

The closest major airport to The Westin Cozumel is Cozumel Intl. Airport (CZM), which is 3.8 mi away (10 minutes by car).

Can I book a room with a balcony at The Westin Cozumel?

Yes, some guestrooms at this resort offer either a balcony or a deck where guests can enjoy ocean views.

Does The Westin Cozumel have a wedding venue on site?

Take advantage of the wedding venue at The Westin Cozumel if you plan to say "I do" during your trip.

The Westin Cozumel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 299 out of 523 reviews" "
Rating 8 - Good. 116 out of 523 reviews" "
Rating 6 - Okay. 51 out of 523 reviews" "
Rating 4 - Poor. 29 out of 523 reviews" "
Rating 2 - Terrible. 28 out of 523 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkup access to the beach and snorkeling…
Stayed 7 nights in Apr 2024

8/10 Good

Mykola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good, staff very helpfull , clean around. Lot of abandoned buildings around this hotel. we been there 9 years ago and looks like area is slowly going down.
Stayed 8 nights in Feb 2024

10/10 Excellent

Gary Kevin

Traveled with group
Liked: Cleanliness, staff & service
Wish it had a bigger beach to walk . Food was 5 star !

8/10 Good

Hillary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my 2 sisters for 4 nights with the all-inclusive option. We had an amazing time. The food was delicious. There was a breakfast buffet, a lunch snack bar, and 2 dining options. We were very satisfied with all options and the quality of the food. We used the AMSTAR representative, named Banner, to book excursions. He made everything super easy. The snorkeling at the property was AMAZING and so pretty. We used the free daily kayak and snorkeling daily. We will be back.
Stayed 4 nights in Feb 2024

10/10 Excellent

Elizabeth Catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 7 nights in Feb 2024

10/10 Excellent

Mary

Stayed 4 nights in Feb 2024

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great snorkeling right off the beach
Stayed 5 nights in Feb 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service!
Stayed 7 nights in Feb 2024

10/10 Excellent

Matthew Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and wonderful snorkeling right behind property.
Stayed 6 nights in Feb 2024

8/10 Good

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They could use more beach chairs. Everything else was great.
Stayed 5 nights in Feb 2024