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This is a fantastic facility! If you're considering the Gran Melia, go ahead and spurge a bit and go for the Red Level. It is worth the extra. We were treated like very special guests, and it appeared all of our fellow Red Level guests had similar experiences. This was definitely one of the best experiences I have ever had at any resort. Now, a few little things to note. If you have read many reviews, you've probably seen the wet bathroom floors mentioned. It really is a bit of a problem. The design of the shower allows a significant amount of water to run out onto the floor of the main part of the bathroom. Its a shame because the design and look of the shower is great! This problem would be very easy to correct by raising the shower door a centimeter or so and adding a threshold. Perhaps this is something that can be done at some point in the future. If you are at risk of slipping and falling, I suggest you do not use the shower, as there will almost certainly be water on the floor. There is a separate tub that can be used instead. Also, note that this is not a non-smoking campus. We were often greeted by the disgusting stench of cigarette smoke when we tried to enjoy our balcony. Most people will find the restaurant prices to be quite expensive. We had full board and used that circumstance to choose the very best items on the menus. In general, the food was quite good. But honestly, the very impressive buffet was a delight and really all we needed. Really great resort!!