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Hotel itself is clean. There was a fresh paint and sometime a strong chemical smell in the room. I was ready to find a new hotel if I could have canceled this stay. There is no coffee pot in the room, not very much space to set anything out, few drawers to put anything away. There is a coffee and flavored water machine in the lobby. The coffee is very bland, much like drinking flavor water. Overall, it’s all in the photos you just need to look closely. The room is spacious, beds are comfortable. It appears the hotel was just renovated. By the area it is located, it was most likely a pay by the hour motel in the past. At least it was clean.

Fast and easy check in

This was a nice enough stay overall, but a lot different than what I was expecting. First, there was a discrepancy in what room type Orbitz portrayed as being booked and what was actually booked. I booked a Premium King room through Orbitz; this apparently did not actually mean a Premium King as described on the hotel's website, but rather a studio king room which is more in-line with the Classic King (but also not because the hotel attendant said it's the Classic King room which is larger and comes with a separated dining area). Upon bringing it to the hotel staff's attention a few days into my stay, I was informed this was a 3rd-party booking site problem and basically that was that. Would that have ultimately made a difference in the other quirky aspects of my stay? Maybe, maybe not. The property has been through a lot since its inception, despite its renovations (read: paint and fixtures). There were several issues with the main entry door, bathroom door, and large window in our room, primarily w/ incomplete closure and weather-stripping. The bathroom door was wonky such that it couldn't close all the way and if you forced it, you're likely to be stuck. Lack of good exterior door/window seal allowed worms into the unit every evening! Did NOT enjoy that whatsoever, and no towels against the door could stop them. TP and towels were very thin, breakfast was OK. Bad industrial smells in courtyard some days. Restaurant next door can be very loud on weekends at close.

This is a good property with good amenities and no doubt a quality 5 star hotel. The problem is that when I was staying there this time there was a hotel workers strike. So the quality of service and housekeeping were well below par. For half of my stay there hotel staff picketing outside the hotel and each time I entered and left the picketers were yelling at me for crossing the picket line during the strike. The hotel did nothing to compensate me for this extreme inconvenience. At 7 am there were pickets using horns and drums that would wake me up and they would aggressively picket at the hotel entrance for 5 straight days from 7AM to 9 PM. Hotel management did nothing to compensate. I paid a lot of money for my hotel room and I am troubled that management is not fairly sharing that money with the staff. If the hotel had informed me of the strike in advance I would have gladly cancelled and stayed at any hotel without labor issues. Half of trip was ruined and hotel charged me full price, like strike inconvenience never happened.

Fantastic hotel. Very modern room. Lot's of amenities. Very clean and quiet. Amazing staff.