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Le Petit CHARME-INN

2.0 star property
Ski hotel with a rooftop terrace and a restaurant

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Photo gallery for Le Petit CHARME-INN

Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Property amenity
Property amenity
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Metzggasse 28, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪8 min walk‬
  • Place, Sunnegga Ski Resort
  • Airport, Sion (SIR)

Room options

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double or Twin Room

9.6 out of 10
Exceptional
(15 reviews)
  • 161 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Single Room

8.8 out of 10
Excellent
(16 reviews)
  • 129 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • 194 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Zermatt

Le Petit CHARME-INN places you next to Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This 20-room hotel has a restaurant along with conveniences like free in-room WiFi and a rooftop terrace.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.0 miles
  • Matterhorn Museum - 2 min walk - 0.1 miles
  • Zermatt-Furi Gondola - 8 min walk - 0.5 miles
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.5 miles

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬4 min walk
  • ‪Brown Cow Pub - ‬4 min walk
  • ‪Walliserkanne - ‬5 min walk
  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Old Zermatt - ‬4 min walk

About this property

Le Petit CHARME-INN

Ski hotel with a rooftop terrace and a restaurant
At Le Petit CHARME-INN, guests have access to a rooftop terrace, free WiFi in public areas, and a terrace. Front-desk staff can assist with securing valuables and tours/tickets. This ski hotel also has a vending machine.
Guests can expect to find free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Desks are also included.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Hotel Alpina
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
8.6 out of 10, Excellent, 451 reviews
$126 nightly
The price is $140
Nov 3 - Nov 4
Total with taxes and fees
Hotel Alpina

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Ski equipment rentals
  • Ski storage
  • Snowboarding

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 10.00 per pet, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 10.00 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Le Petit Hôtel Zermatt
Le Petit Zermatt
Petit CHARME-INN Hotel Zermatt
Petit CHARME-INN Hotel
Petit CHARME-INN Zermatt
Petit CHARME-INN
Le Petit CHARME-INN Hotel
Le Petit CHARME-INN Zermatt
Le Petit CHARME-INN Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at Le Petit CHARME-INN?

Le Petit CHARME-INN offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to see near Le Petit CHARME-INN?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola less than a mile away.

Is there parking available at Le Petit CHARME-INN?

No, there isn't parking at this hotel.

Does Le Petit CHARME-INN have a casino at the property?

No, Le Petit CHARME-INN doesn't have a casino.

Will I find an indoor pool at Le Petit CHARME-INN?

No, there is no indoor pool at this hotel.

Is Le Petit CHARME-INN good for couples?

Couples staying at this hotel will appreciate amenities like a restaurant and a rooftop terrace plus some guestrooms include mountain views.

Are there hot tubs at Le Petit CHARME-INN?

No, there isn't a spa tub at this hotel.

Does Le Petit CHARME-INN have a restaurant with a breakfast menu?

Yes, Le Petit CHARME-INN serves free breakfast each morning from its restaurant.

Will Le Petit CHARME-INN allow pets to stay for free?

Although they can't stay for free, pets are welcome at Le Petit CHARME-INN for a fee of CHF 10.00 per pet, per day.

Are there connecting rooms at Le Petit CHARME-INN?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Le Petit CHARME-INN?

The closest major airport to Le Petit CHARME-INN is Sion (SIR), which is about 23.9 mi away.

Can I book a room with a balcony at Le Petit CHARME-INN?

No, you won't find guestrooms with balconies at Le Petit CHARME-INN.

Le Petit CHARME-INN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 491 out of 893 reviews
Rating 8 - Good. 323 out of 893 reviews
Rating 6 - Okay. 62 out of 893 reviews
Rating 4 - Poor. 9 out of 893 reviews
Rating 2 - Terrible. 8 out of 893 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and helpful staff. Wide selection for breakfast, and good quality. Bar prices are very reasonable. A good option of 1 drink per person for each day ypu dont require your room to be be made up. Staff are very knowledgeable of local walks etc.
Stayed 2 nights in Jul 2025

8/10 Good

Chiekling Lisa, London

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent, located just off the main street in Zermatt. The staff were friendly and the breakfast was good. My room was small and a bit old (could do with a refresh), but it was good value for Zermatt where hotel prices are high.
Stayed 2 nights in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect budget hotel for a solo traveler in Zermatt. Very easy to find, about a 10min walk from the train station and right off the main street. I was able to drop off my luggage at the front desk in the morning and then had no problems checking in in the afternoon. Staff was very friendly and helpful. My night also included breakfast, which I was not aware of when booking, but a very nice surprise (fresh fruit, bread, cheese and deli meats, hard boiled eggs, coffee and juice). My room was a perfect size: full bed with a desk and wardrobe, private bathroom with shower and tub. Facilities were clean and very homey. I had no issues with noise. My only notes for future travelers are that the street is a little dark if you are walking by yourself at night, and the road is also very steep if you need somewhere accessible! 5/5 from me; I would definitely come back, and I would definitely recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Dalton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little lodge style hotel. Would recommend
Stayed 2 nights in May 2025

6/10 Okay

Sherry

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. It’s located very convenient to walking to all areas. The breakfast is basic but very good. The rooms are extremely small and need some upgrading. Would stay again
Stayed 2 nights in Jul 2025

6/10 Okay

David

It’s noisy when you open the window. There are cobwebs on the celling.
Stayed 3 nights in Jun 2025

10/10 Excellent

Caiwei

Stayed 1 night in Jun 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
The view of the Matterhorn on a clear morning was incredible from the rooftop viewpoint. Very friendly and informative front desk staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Bed & breakfast accommodation with a rooftop “courtyard” type setting with incredible views of the mountains, customer service was first class, nothing was too much trouble for them, I highly recommend staying here if you’re coming to Zermatt
Stayed 2 nights in May 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Benone

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Old, rundown place, but still reasonably clean. Decent breakfast. Kinda disfunctional bathroom. Friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Analiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and quaint accommodations. Very friendly and accommodating staff.
Stayed 2 nights in May 2025

10/10 Excellent

Beatriz, Killeen

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Shane A

Liked: Staff & service
It’s a quaint, but dated hotel. Wonderful family run. The pillows need to be updated, very soft, zero support…. Or maybe I’m just old.
Stayed 2 nights in May 2025

10/10 Excellent

jian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice antique hotel similar to the ones we stayed in switzerland. The room is small, the stairwell is winding and narrow, the lift can carry two people. There is a rooftop terrace that provides a nice view of the city. The sign of the hotel is different from the name used in Expedia, it took us a while to find the entrance. 10 mins walk from the train station and very close to the town center. The last stretch to the hotel is a climbing. Staffs are friendly and helpful. Breakfast included in our stay and the food is good.
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff to the hotel was amazing! They were all very helpful, kind and went out their way to help with any other inquiries. There seemed to be some construction around the area, which was loud but that's not the property's fault.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in a Perfect Locat

I had a great stay at this hotel! The location is excellent—close to everything you might need, with easy access to local attractions and restaurants. The staff were incredibly friendly and welcoming, always ready to help with a smile. Breakfast was a highlight, with a nice variety of fresh and tasty options to start the day right. I’d definitely stay here again!
Stayed 5 nights in Apr 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service

Small and friendly, great location.

Hotel rooms are small, hence the name. Overall very clean and the staff are friendly and helpful. Very close to centre of town and 3 minutes walk to the free bus.
Stayed 3 nights in Apr 2025

2/10 Terrible

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit of a walk on the cobblestone streets to get to the hotel, but worth it. You could see the top of Matterhorn from the rooftop terrace, and if you walked around the nearby church, there was a full view of the mountain. Very convenient to great restaurants. Super friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2025

10/10 Excellent

Lingxi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and staff are friendly and they gave us drink vouchers if we elected not to have house keeping. It's a small uphill from Bahnhofstrasse which might be challenging for somebody with luggage or not used to walking a lot.
Stayed 3 nights in Mar 2025

10/10 Excellent

Compton

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and great hosts
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice walking distance to the cable car, nice breakfast, and clean cozy room. It was a lovely place to stay if you're in zermatt
Stayed 1 night in Mar 2025

6/10 Okay

Carl

Liked: Cleanliness, staff & service, amenities
Nothing unique - just a place to stay. 0.6 mile walk to the lift. Bus available about 0.2-3 miles away.
Stayed 3 nights in Mar 2025