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Hotel Butterfly

3.0 star property

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Photo gallery for Hotel Butterfly

Exterior
Free daily buffet breakfast
Reception
Deluxe Triple Room, Mountain View | Premium bedding, in-room safe, desk, blackout drapes
Snow and ski sports

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Bodmenstrasse 21, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪5 min walk‬
  • Place, Zermatt - Furi
    ‪5 min walk‬
  • Airport, Sion (SIR)
    ‪87 min drive‬

Room options

View all photos for Deluxe Triple Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Triple Room

  • Sleeps 3

View all photos for Economy Queen Room

Bathroom | Shower, hair dryer, towels, soap

Economy Queen Room

  • Sleeps 2

View all photos for Classic Standard Room

Bathroom | Shower, hair dryer, towels, soap

Classic Standard Room

  • Sleeps 2

View all photos for Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Classic Double or Twin Room, Mountain View

9.4 out of 10
Exceptional
(16 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Triple Room, Mountain View

9.4 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Economy Double Room, Mountain View

Premium bedding, in-room safe, desk, blackout drapes

Economy Double Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View | Premium bedding, in-room safe, desk, blackout drapes

Junior Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 3

About the neighborhood

Zermatt

Located in Zermatt City Centre, Hotel Butterfly is within a 10-minute walk of popular sights such as Matterhorn Museum and St. Mauritius Church. This 64-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 2 min walk - 0.1 miles
  • Matterhorn Museum - 5 min walk - 0.3 miles
  • Zermatt - Furi - 5 min walk - 0.3 miles
  • Zermatt-Furi Gondola - 14 min walk - 0.8 miles

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk

Restaurants

  • ‪Brown Cow Pub - ‬4 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Restaurant Derby - ‬2 min walk

About this property

Hotel Butterfly

Hotel Butterfly features free WiFi in public areas, a computer station, and a library. Transportation is made easy with a free area shuttle. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby. Other amenities at this ski hotel include laundry facilities, a fireplace in the lobby, and a reception hall.
26-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Electric kettles, safes, and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Attica Family Suite with Matterhorn View | Mountain view
Hotel Jägerhof
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,000 reviews
$264 nightly
The price is $285
Apr 15 - Apr 16
Total with taxes and fees
Hotel Jägerhof

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butterfly Restaurant

Things to do

  • Bicycle cleaning area
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/airplane tours
  • Library
  • Piano
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Built in 1999
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 10 per pet, per night
  • Dogs only
  • 1 total (77 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.
Property Registration Number CHE-439.305.524

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

What's there to do within easy reach of Hotel Butterfly ?

This hotel is situated in Zermatt City Centre, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and within a short walk of Matterhorn Museum. You'll also find Zermatt - Furi and Zermatt–Sunnegga Funicular less than a mile away.

How much does it cost to stay at Hotel Butterfly ?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Butterfly on Apr 12, 2026 start from $330, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Butterfly ?

Bicycle parking is also available for guests.

Does Hotel Butterfly feature a casino on the premises?

No, Hotel Butterfly doesn't have a casino.

Is there an indoor pool at Hotel Butterfly ?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Butterfly ?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Are there hot tubs at Hotel Butterfly ?

No, there isn't a spa tub at this hotel.

Does Hotel Butterfly have a restaurant that serves breakfast?

Yes, Hotel Butterfly serves free buffet breakfast at Butterfly Restaurant each morning.

Does Hotel Butterfly allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Butterfly for a fee of CHF 10 per pet, per night.

Are there connecting rooms at Hotel Butterfly ?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Butterfly ?

The closest major airport to Hotel Butterfly is Sion (SIR), which is about 23.9 mi away.

Are there rooms with balconies at Hotel Butterfly ?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy mountain views.

Hotel Butterfly Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 5 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Albert

Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. They went above and beyond to make sure our stay was special. The room was clean and very spacious with a great view of the mountains. The breakfast was amazing and the afternoon tea was just what we needed after a day out. Will definitely stay again. We highly recommend it. Oh and did I mention it's close to the train station and they offer pick up service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great hotel very close to the train station.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rose

Traveled with group
Liked: Cleanliness, staff & service, amenities
All of the above as well as the beautiful view
Stayed 2 nights in Dec 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities
The staff was extremely helpful. They gave great suggestions for our very brief visit. The only thing that was less than we wanted was the laundry facility which was very small and didn't dry fast enough. But the staff again was very accommodating to our needs, so this really isn't a complaint. It's just a comment.
Stayed 2 nights in Dec 2025

10/10 Excellent

Farnush

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a lovely stay here. The room was amazing and the view was breathtaking. The staff were so kind and helpful and made everything so easy. Thank you!
Stayed 2 nights in Nov 2025

10/10 Excellent

mario

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes very clean , very nice , great location
Stayed 1 night in Nov 2025

10/10 Excellent

Bonnie

Traveled with group
Liked: Amenities, property conditions & facilities
I would highly recommend this hotel. The location was perfect, staff were very helpful and friendly, rooms were clean- all perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Lu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Few minutes walk from railway station. Close to the main street to enjoy convenient shopping and dining options, and stay quiet and safe at the same time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Mayvel

Liked: Cleanliness, staff & service, property conditions & facilities
Room is nice & clean. Bed is comfortable and the balcony is amazing. Close to the train station so it is very convenient. Also close to shopping & restaurants. Staffs are friendly and they even prepared a packed breakfast when we told them that we are checking out early. Overall great experience with Hotel Butterly and will definitely come back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter, Waterlooville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great all round experience. Staff and facilities were very good. Rooms are clean and comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ileana, Miami

Stayed 1 night in Oct 2025

10/10 Excellent

cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at the hotel. It’s conveniently located to the rail station and also had shuttle service if needed. The room was spacious and we had a great view. They had a nice afternoon coffee/tea time and a breakfast. Conveniently located to the dining and shopping area. I would recommend this hotel to friends and family.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rosa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely hotel right at the beginning of Zermat main avenue. Near the train station and walkable to all restaurants and stores. Staff was friendly and very accommodating. The rooms are vey spacious and clean with a spectacular view of the alps. Will definitely stay there agin.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria Bernadette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Hotel Butterfly! Everything was extremely clean and comfortable and the breakfast / afternoon tea was generous. We really enjoyed our stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Hotel Butterfly. Free shuttle available to and from train station but also walkable. Breakfast as well as an afternoon tea were offered. Rooms were large including the bathroom. I would highly recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kyongsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considerate and helpful staff, location a few minutes from the main and Gornergrat railway stations, and very good breakfast with ample variety.
Stayed 2 nights in Sep 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Stayed 2 nights in Sep 2025

8/10 Good

Gerard

Stayed 2 nights in Aug 2025

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