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Hotel Bristol

3.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Bristol

Interior entrance
Lobby sitting area
1 bedroom, in-room safe, soundproofing, free WiFi
Lobby sitting area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Free WiFi

Explore the area

Map
Schluhmattstr. 3, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪10 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)

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Room options

View all photos for Double Room, Mountain View

1 bedroom, in-room safe, soundproofing, free WiFi

Double Room, Mountain View

  • Mountain view
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Mountain View (Matterhorn)

1 bedroom, in-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View (Matterhorn)

  • Mountain view
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View | 1 bedroom, in-room safe, soundproofing, free WiFi

Standard Single Room, Mountain View

  • Mountain view
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn) | 1 bedroom, in-room safe, soundproofing, free WiFi

Double Room, Mountain View (Matterhorn)

  • Mountain view
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room, Mountain View

Quadruple Room, Mountain View | 1 bedroom, in-room safe, soundproofing, free WiFi

Quadruple Room, Mountain View

  • Mountain view
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room, Mountain View

1 bedroom, in-room safe, soundproofing, free WiFi

Triple Room, Mountain View

  • Mountain view
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, Mountain View

1 bedroom, in-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View

  • Mountain view
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View) | 1 bedroom, in-room safe, soundproofing, free WiFi

Deluxe Double Room (Matterhorn View)

  • Mountain view
  • 420 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed | View from room

Single Room, 1 Queen Bed

  • Mountain view
  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

About the neighborhood

Zermatt

Hotel Bristol places you next to Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This 39-room, 3-star hotel has a bar/lounge, a full-service spa, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.0 miles
  • Matterhorn Museum - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
  • Zermatt-Furi Gondola - 10 min walk - 0.5 miles

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Restaurant du Pont - ‬4 min walk
  • ‪Brown Cow - pub - ‬6 min walk
  • ‪Old Zermatt - ‬4 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬3 min walk
  • ‪Harry`s Ski Bar - ‬3 min walk

About this property

Hotel Bristol

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
A full-service spa, a sauna, and free WiFi in public areas are featured at Hotel Bristol. Transportation is made easy with a free train station shuttle. Front-desk staff can assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a computer station, an arcade/game room, and a library.
Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers and bathrobes. Balconies and safes are also standard.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, French, German, Italian, Portuguese, Spanish, Swedish

Similar properties

Exterior

Hotel Restaurant Le Mazot Zermatt

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Housekeeping
9.2 out of 10, Wonderful, 74 reviews
$199 nightly
The price is $216
Jun 30 - Jul 1
Total includes taxes and fees
Hotel Restaurant Le Mazot Zermatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge

Things to do

  • Arcade/game room
  • Full-service spa
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 10.00 per pet, per night
  • Dogs only

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25.00 per person
  • Pet fee: CHF 10.00 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards. Cash is not accepted.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Bristol Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel
Bristol Hotel Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel Zermatt

Frequently asked questions

Are free cancellation options available at Hotel Bristol?

Hotel Bristol provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Bristol?

As of Jun 11, 2025, prices found for a 1-night stay for 2 adults at Hotel Bristol on Jun 22, 2025 start from $255.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Bristol?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola less than a mile away.

Will I be able to park at Hotel Bristol?

No, there isn't parking at this hotel.

Is there a spa at Hotel Bristol?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Bristol include a casino on the premises?

No, Hotel Bristol doesn't have a casino.

Is there an indoor pool at Hotel Bristol?

No, there is no indoor pool at this hotel.

Is Hotel Bristol good for couples?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a bar and a full-service spa.

Are there hot tubs at Hotel Bristol?

No, but this hotel does have a steam room.

Does Hotel Bristol feature a restaurant that includes a breakfast menu?

Hotel Bristol offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Bristol allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Bristol for a fee of CHF 10.00 per pet, per night.

Are there connecting rooms at Hotel Bristol?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Bristol?

The closest major airport to Hotel Bristol is Sion (SIR), which is about 24.1 mi away.

Are there rooms with balconies that I can book at Hotel Bristol?

Yes, every guestroom at Hotel Bristol comes with a balcony with some featuring mountain views.

Hotel Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 412 out of 648 reviews
Rating 8 - Good. 202 out of 648 reviews
Rating 6 - Okay. 25 out of 648 reviews
Rating 4 - Poor. 4 out of 648 reviews
Rating 2 - Terrible. 5 out of 648 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Value in Zermatt

Fantastic holiday. The physical property is gorgeous, clean, modern and the perfect location in Central Zermatt. Fantastic breakfast. Wonderful Matterhorn view. Incredibly pleasant, helpful and professional staff.
Stayed 8 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true gem in Zermatt

Frankie and Josefine run a beautiful hotel with a friendly and efficient staff. Perfect location with great Matterhorn views.
Stayed 7 nights in Feb 2025

6/10 Okay

Cynthia

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Excellent location. And amazing staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Fred

Liked: Property conditions & facilities
Very clean, all staff were professional and helpful. Close to everything. Great Hotel!
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience in a location just off the main street but very close to the action. The spa and sauna facilities were a much needed perk on a long trip for the two of us.
Stayed 1 night in Nov 2024

10/10 Excellent

Narissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, great location, breakfast was ok. Quiet hotel. Friendly reception and breakfast staff. Everything is walkable and nearby. The only issue I had was on checking out, there was a hotel driver when asked if he was going to station he said no he was going to a shop, so I had to walk 11minutes to station with my luggage, when I reach 8minutes into my walk he was indeed parked by a shop…this upset me as it would have been nice to get a drop close to station as hotel did advise free shuttle service to and from station
Stayed 2 nights in Nov 2024

2/10 Terrible

Sweta

Stayed 2 nights in Aug 2024

10/10 Excellent

José Fabio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GRATEFUL

Friendly and helpful staff. Very grateful for everything. Recommended for all the amenities and proximity.
Stayed 2 nights in Oct 2024

10/10 Excellent

Myriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The breakfast is one of the best hotel breakfast I’ve ever had and the room was clean and the bathroom had a nice tub. The room had a big patio, and the facilities ( sauna, steam room) were great!
Stayed 1 night in Oct 2024

10/10 Excellent

woo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Best breakfast and sauna
Stayed 1 night in Oct 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful clean room. Delicious breakfast included. The wifi was terrible. It basically could not connect in our room. The only solution staff had was to use the wifi in the lobby. When you’re travelling from another country wifi is a must for planning travel and it is more relaxing to do this in your pjs in bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Ling Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception is helpful and room is clean and comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

dipen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Deana, Cabot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Bristol. The check in staff were friendly and helpful. The room was clean and adorable and had a phenomenal view of the Matterhorn. Everything is within walking distance but you can easily get a cab or bus. The morning we left, the hotel had a complimentary cab for us! We would stay here again without hesitation.
Stayed 2 nights in May 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Bravo Bristol !

Great staff, friendly & helpful !
Stayed 3 nights in May 2024

10/10 Excellent

Asic

Stayed 2 nights in May 2024

10/10 Excellent

Aura May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jianyong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing. Only minor irritations were a broken trash can in bathroom and food from previous occupants was left in fridge.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumb up!

We had 2 nights here and the stay was amazing. We had a free upgrade to deluxe room and it was so spacious and clean. Love their breakfast esp the diy stations! Only thing was the wifi was on and off breaking.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was beautiful and clean. Great view of the Matterhorn
Stayed 2 nights in Apr 2024