See all properties

Hotel Ambiance

3.5 star property
Hotel with 6 hot tubs, near Sunnegga Ski Resort

Choose dates to view prices

Photo gallery for Hotel Ambiance

View from property
Property video
Deluxe Double Room, Mountain View (Matterhorn) | View from room
Junior Double Room, Mountain View (Matterhorn) | Balcony view
Exterior

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Housekeeping
  • Hot Tub
  • Pet friendly

Explore the area

Map
Riedstrasse 98, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪11 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room (small)

1 bedroom, in-room safe, desk, free WiFi

Economy Double Room (small)

9.6 out of 10
Exceptional
(4 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Mountain View (Matterhorn)

Deluxe Double Room, Mountain View (Matterhorn) | View from room

Deluxe Double Room, Mountain View (Matterhorn)

8.0 out of 10
Very good
(4 reviews)
  • 247 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Romantic Suite, 1 King Bed, Bathtub

Romantic Suite, 1 King Bed, Bathtub | 1 bedroom, in-room safe, desk, free WiFi

Romantic Suite, 1 King Bed, Bathtub

  • 280 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Mountain View (Matterhorn)

Junior Double Room, Mountain View (Matterhorn) | 1 bedroom, in-room safe, desk, free WiFi

Junior Double Room, Mountain View (Matterhorn)

  • 279 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Zermatt

Hotel Ambiance places you 1.3 mi (2.1 km) from Sunnegga Ski Resort. The 28 rooms at this 3.5-star hotel include iPod docks, electric kettles, and TVs.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
  • Zermatt Visitor Center - 8 min walk - 0.4 miles
  • Zermatt-Furi Gondola - 11 min walk - 0.6 miles

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬4 min walk
  • ‪Harry`s Ski Bar - ‬5 min walk
  • ‪Snowboat - ‬6 min walk
  • ‪Zer Mama Bistro - ‬6 min walk
  • ‪Papperla Pub - ‬3 min walk

About this property

Hotel Ambiance

Hotel with 6 hot tubs, near Sunnegga Ski Resort
Hotel Ambiance features 6 hot tubs, a sauna, and free WiFi in public areas. The front desk has multilingual staff that can help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, a meeting room, and a computer station.
Guests can expect to find free WiFi and TVs. Bathrooms offer hair dryers and bathrobes. Other amenities include iPod docks, electric kettles, and safes.
6 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, French, German, Italian

Similar properties

Bar (on property)

Alpine Hotel Perren

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 404 reviews
$228 nightly
The price is $246
Aug 31 - Sep 1
Total includes taxes and fees
Alpine Hotel Perren

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge

Things to do

  • 6 hot tubs
  • Arcade/game room
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Sauna
  • Ski storage

Family friendly

  • Arcade/game room

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 1950
  • Electric bike charging
  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • iPod dock
  • TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7:30 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 25 per pet, per day
  • Dogs only
  • Food and water bowls are available

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Pet fee: CHF 25 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-7:30 PM
  • Check-out: 11 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards. Cash is not accepted.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Ambiance Zermatt
Hotel Ambiance
Hotel Ambiance Zermatt
Hotel Ambiance Superior Zermatt
Ambiance Superior Zermatt
Hotel Ambiance Superior
Ambiance Superior
Hotel Ambiance Hotel
Hotel Ambiance Zermatt
Hotel Ambiance Superior
Hotel Ambiance Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at Hotel Ambiance ?

Hotel Ambiance provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hotel Ambiance ?

As of Aug 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Ambiance on Aug 5, 2025 start from $235.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Ambiance ?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola less than a mile away.

Is there parking available at Hotel Ambiance ?

Electric bike charging is also available for guests.

Does Hotel Ambiance have a casino at the property?

No, Hotel Ambiance doesn't have a casino.

Will I find an indoor pool at Hotel Ambiance ?

No, this hotel doesn't have an indoor pool; however, there are 6 hot tubs.

What do couples enjoy most about Hotel Ambiance ?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a bar and a sauna.

Does Hotel Ambiance have a hot tub?

Yes, this hotel has 6 spa tubs.

Does Hotel Ambiance have a restaurant with a breakfast menu?

Hotel Ambiance offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Ambiance allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Ambiance for a fee of CHF 25 per pet, per day. The property also provides food and water bowls.

Does Hotel Ambiance have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Ambiance ?

The closest major airport to Hotel Ambiance is Sion (SIR), which is about 24.2 mi away.

Can I book a room with a balcony at Hotel Ambiance ?

Yes, some guestrooms at Hotel Ambiance offer a balcony and may feature mountain views.

Hotel Ambiance Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 192 out of 317 reviews
Rating 8 - Good. 98 out of 317 reviews
Rating 6 - Okay. 16 out of 317 reviews
Rating 4 - Poor. 8 out of 317 reviews
Rating 2 - Terrible. 3 out of 317 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best view in town!

We received a generous room upgrade without asking upon arrival and the staff was very friendly. Breakfast was delicious while our view of the Matterhorn was breathtaking. We’ll definitely be back next time we visit Zermatt!
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathleen

Stayed 2 nights in Jan 2025

10/10 Excellent

Bradley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay at Hotel Ambiance. Perfect location with an easy walk to ski bus, shops, restaurants and bars - yet so quiet. Exceptionally clean, awesome hearty and plentiful breakfast every morning, friendly and super helpful staff….and that view..!! Will definitely return.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Katarina and the rest of the Ambiance team were all very welcoming and helpful. The hotel was charming and has been well-taken care of. We would come back at a moments notice!
Stayed 3 nights in Jan 2025

10/10 Excellent

alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT PLACE TO STAY
Stayed 2 nights in Nov 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet stay

The hotel staff were friendly and very helpful with any questions we may have had. Also, had a beautiful view of the Matterhorn on the terrace.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the matterhorn from our hotel room was excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

A great stay! A great location, very close to the train station. It was nice to be able to see the Gornergrat passing by the hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for your visit to Zermatt. Our rooms had a direct view of the Matterhorn which was incredible. The location is great. Close enough to the main street and lifts and far enough away to escape the noise of the busy area. The room was clean and well kept. The only thing that would have made the stay better is if we had access to an iron. It’s a great place and we’ll be back!!
Stayed 4 nights in Dec 2023

10/10 Excellent

Tui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Friendly and helpful staff
Stayed 2 nights in Oct 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

We had a really nice stay at the Hotel Ambience, it had lovely staff (it was a small team as it was off-season, but they were really kind and helpful). The rooms were comfy, breakfast was great, and we really enjoyed having a relaxed drink on their terrace with a view of the Matterhorn.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sharath

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit small, but it was just enough. Hotel staff are nice and the room was clean
Stayed 2 nights in Sep 2023

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel! I asked ahead of time for gluten free breakfast options and they purchased rolls especially for me. They also arranged for a taxi to pick us up at the train on the day we arrived. Our rooms had spectacular views of the Matterhorn with great balconies to relax in. They stored our suitcases on the last day so we were free to roam until train time. Great service, great hotel!
Stayed 2 nights in Jun 2023

10/10 Excellent

Carl, Houston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it… terrific views of all the surrounding mountains and of course the Matterhorn.. small and cozy, but with all the services, still walking distance from downtown and the trains, and the staff very helpful with hiking suggestions and other recommendations.
Stayed 5 nights in Jun 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant and comfortable

Very much enjoyed our stay here. Very pleasant and very reasonably priced in the grand scheme of Zermatt. Breakfast is good and a conveniently located hotel within walking distance to the town centre and 5mins walk to the Sunegger lift.
Stayed 3 nights in Apr 2023

10/10 Excellent

john

Stayed 3 nights in Mar 2023

10/10 Excellent

Arya

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel, from check-in to departure was easy, uncomplicated and friendly. The staff were so welcoming, my room was cozy, and overlooking "The Matterhorn" Pet friendly, clean, and great location! I will not look elsewhere when I return!

8/10 Good

NANTHINI

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, it was a pleasant and beautiful stay. There was only one dissatisfaction with the manager on night duty on our first day. Who did not handle the hotel smoke alarm system issue well at first and blamed the guests without identifying actual root cause. Thanks to the men who assisted as we needed to rest early after a long day of traveling. Lovely receptionist on our check-in with amazing customer experience. Can’t recall her name.
Stayed 2 nights in Sep 2022

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem of a hotel with service and amenities better than your average 5 start hotel. Very simple / basic rooms, but fantastic staff, amazing breakfast, excellent 30minute slots booking system of the outside jacuzzi with view of the Matterhorn and the sauna so they are in fact private. Drinks served in the hot tub etc etc etc. Just really amazing. And location is good.
Stayed 4 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Ryan, Brisbane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy, great view of the Matterhorn. Friendly staff, swift check in and check out. Walking distance from Zermatt train station.
Stayed 2 nights in Dec 2019