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Barceló Maya Tropical - All Inclusive

4.0 star property

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Photo gallery for Barceló Maya Tropical - All Inclusive

Water park
Property amenity
Sauna, hot tub, steam room, Turkish bath, body treatments, hydrotherapy
Free buffet breakfast
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪9 min walk‬
  • Place, Ecopark Kantun Chi
    ‪10 min walk‬
  • Place, Cenote Azul
    ‪18 min walk‬

Room options

View all photos for Junior Suite, Oceanfront (Premium Level)

Free minibar, in-room safe, desk, iron/ironing board

Junior Suite, Oceanfront (Premium Level)

8.0 out of 10
Very good
(16 reviews)
  • Partial ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, desk, iron/ironing board

Superior Room

8.0 out of 10
Very good
(192 reviews)
  • Garden view
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

About the neighborhood

Xpu-Ha

Barceló Maya Tropical - All Inclusive places you next to Xpu-ha Beach and within a 10-minute stroll of other popular attractions like Ecopark Kantun Chi. This 478-room, 4-star property has 2 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Cenote Cristalino - 9 min walk - 0.5 miles
  • Ecopark Kantun Chi - 10 min walk - 0.5 miles
  • Caleta Chac-hal-al - 13 min walk - 0.7 miles
  • Cenote Azul - 18 min walk - 1.0 mile
  • Xpu-ha Beach - 3 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive

Restaurants

  • ‪Capri - ‬1 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Beach Buffet - ‬11 min walk
  • ‪Colonial Buffet - ‬8 min walk
  • ‪Strikers Sports Bar - ‬7 min walk

About this property

Barceló Maya Tropical - All Inclusive

Guests of Barceló Maya Tropical - All Inclusive have access to a full-service spa, 2 outdoor pools, and a nightclub. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 278 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include free minibar items, furnished balconies or patios, and coffee makers.
2 outdoor tennis courts and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Aerial view
Barceló Maya Caribe - All Inclusive
Xpu-Ha
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.6 out of 10, Excellent, 1,005 reviews
$191 nightly
The price is $234
May 11 - May 12
Total with taxes and fees
Barceló Maya Caribe - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.36 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive rates at Barceló Maya Tropical - All Inclusive?

Barceló Maya Tropical - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus all onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Barceló Maya Tropical - All Inclusive?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at Barceló Maya Tropical - All Inclusive on May 11, 2026 start from $234, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Barceló Maya Tropical - All Inclusive?

Barceló Maya Tropical - All Inclusive provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Barceló Maya Tropical - All Inclusive?

Located steps from Xpu-ha Beach, this property is in Xpu-Ha, and within a 10-minute walk of Ecopark Kantun Chi and Cenote Cristalino. You'll also find Cenote Azul and Oasis Beach less than a mile away.

Is parking available on site at Barceló Maya Tropical - All Inclusive?

Yes, uncovered self parking is offered for free at the property. Though parking is available on request, wheelchair-accessible parking is also available.

Is there a spa at Barceló Maya Tropical - All Inclusive?

There is a full-service spa available for guests to enjoy and services include Thai massages, deep-tissue massages, aromatherapy, and hydrotherapy.

Does Barceló Maya Tropical - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, 4 restaurants, and a swim-up bar at this property.

Does Barceló Maya Tropical - All Inclusive feature a casino?

No, Barceló Maya Tropical - All Inclusive doesn't have a casino.

Will I find an indoor pool at Barceló Maya Tropical - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 7:00 PM.

Is Barceló Maya Tropical - All Inclusive good for couples?

This beachfront property offers plenty of amenities for couples including 4 restaurants, 2 outdoor pools, and a swim-up bar.

Are there hot tubs at Barceló Maya Tropical - All Inclusive?

No, but guests can enjoy a steam room at this property.

Does Barceló Maya Tropical - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Barceló Maya Tropical - All Inclusive has 4 restaurants, and serves free buffet breakfast.

Will Barceló Maya Tropical - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Barceló Maya Tropical - All Inclusive.

Are there connecting rooms at Barceló Maya Tropical - All Inclusive?

No, there aren't connecting guestrooms at this property.

Where is the closest airport to Barceló Maya Tropical - All Inclusive?

The closest major airport to Barceló Maya Tropical - All Inclusive is Cozumel Intl. Airport (CZM), which is 25.4 mi away (259 minutes by car).

Are there rooms with balconies that I can book at Barceló Maya Tropical - All Inclusive?

Yes, every guestroom at Barceló Maya Tropical - All Inclusive comes with a furnished balcony/patio and some offer ocean and garden views.

Does Barceló Maya Tropical - All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Barceló Maya Tropical - All Inclusive.

Barceló Maya Tropical - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Rita Prabhuwattee

Stayed 3 nights in Nov 2025

4/10 Poor

Joseph

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Food options were lacking variety. Same food recycled over every restaurant at every meal service. There were 8 ala carte spots but they had very limited menus amongst them
Stayed 4 nights in Jan 2026

8/10 Good

Dan Edward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was good, rooms were clean, food was made available except for a late night arrival. Pool temperature was colder than we expected, the gulf waters were a few degrees warmer than the pools.
Stayed 5 nights in Jan 2026

10/10 Excellent

Victor, La Puente

Stayed 7 nights in Jan 2026

2/10 Terrible

Patricia Elizabeth

Traveled with partner
Liked: Amenities, property conditions & facilities
We booked private round-trip transportation through MTS for our stay in Riviera Maya. What we got instead was stress, confusion, and zero customer support. When we landed in Cancun and picked up our luggage at 8:45 pm, our driver was nowhere to be found. The two MTS representatives at the airport could not tell us if or when a driver was coming, even though we had prepaid for a private shuttle. Other groups around us were in the same situation — all of us had booked private transfers and some had already been waiting over an hour. After sitting there for hours with no information, it became clear that no private shuttle was coming. Eventually, it seemed like one of the reps called in a favor from an unrelated driver and put us on what was clearly a shared shuttle — even though we paid for private. We didn’t leave the airport until 11:51 pm and didn’t arrive at our hotel until 1:15 am, more than four hours after getting our bags. Our hotel was the last stop. Many people at the airport, including us, honestly thought we had been scammed. We were told to email MTS to request a partial refund. I did — multiple times — both to my assigned rep and their customer service email. No one ever replied. No refund was issued. To make things worse, even our return transfer was late because the driver kept going to the wrong hotel lobby. This company completely failed to deliver the service we paid for, and their customer service afterward was non-existent. If you’re considering MTS, don't.
Stayed 10 nights in Dec 2025

2/10 Terrible

Nila Juliana

Disliked: Cleanliness, amenities, property conditions & facilities
We did not stay at this hotel, because they rebooked us to another the Barcelo Maya Caribe.
Stayed 4 nights in Dec 2025

8/10 Good

Kristine

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
we traveled here as a family of three. The place was very nice. Unfortunately the tough part was that you cannot make reservations after you arrive. There’s never anything available unless you want to eat at 9 PM. The pools were amazing, my son loved the splash pad. The beach is absolutely beautiful. The food was decent at the buffet. I can’t really speak for the other restaurants because we unfortunately weren’t able to make reservations. The rooms were nice. If you have a little one, turning around the couch, turns into a perfect toddler bed..
Stayed 5 nights in Dec 2025

10/10 Excellent

Junki

Stayed 7 nights in Dec 2025

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2025

8/10 Good

Aaron James

Traveled with family
Liked: Cleanliness, amenities
Family of 4 traveling with 2 boys 6 & 11. There was so much to at the resort as you could walk between the 4 resorts and use most of the amenities (except the adults-only if you booked at one of the others). We stayed at the Tropical and it had the best buffet with widest selection. The caribe had the worst selection and no one grilling food any time we went for lunch? The restaurants were good, our favorites were the tepenyaki and steakhouse where they made my oldest boys birthday fairly special. We walked around quite a bit, but just in the resort we walked on average 20K steps per day which made for a surprisingly active holiday, things are laid out really well and by day 3 you should know how to get around within 5-10 minutes of any building on the property. Entertainment was mediocre, they had a few good shows, the theatre's are quite impressive in size but we the Christmas specials were a bit of a flop. Overall probably a 7.5/10. If you want good entertainment, the Hardrock Riviera Maya for families was awesome!
Stayed 14 nights in Dec 2025

10/10 Excellent

Julie

Stayed 5 nights in Dec 2025

6/10 Okay

Gustavo

December 25 to 31 2025 The resort is “HUGE” but the seating choices at pool or beach all get taken from people putting towels to reserve since 6:00 am. Making reservation for dining at duration of our 6 day stay and we had no options to dine anywhere of the specialty or themed restaurants (and this happened to multiple guests. I asked the resort employee in charge of making reservations wha our options were and her answer was “you can eat at the buffet every day”! This is the same place you have breakfast and if you want also you can have lunch. I said to her that was not a great solution and that maybe a credit or some sort of compensation should be given to all of us that couldn’t get this service since one of the attraction and reason for staying and paying at the all inclusive is the choices of dining at different themed ethnic restaurants each night! The reservation person proceeded to tell me “o well! and anyway your only allowed three restaurants during your stay” in a very rude an nasty way (her name was NINA) so I asked her to show me where on the website description of amenities it stipulated this but of course she couldn’t produce the claim! I proceeded to speak to a manager and he managed to get us 2 restaurants but at 5:00 pm ( who eats dinner at 5!.. ) Our room was not cooling sufficiently so I called since the day we arrived but they never came to fix!
Stayed 6 nights in Dec 2025

8/10 Good

Jasmine, Swastika

Traveled with family and small children
Liked: Amenities, property conditions & facilities
I left CAD 5$ bills (3.64 usd) 3 mornings in a row - then 1$ USD - then 50 pecos - they did not take it - I left it all there when I left. - they did not keep the room - made up - did not keep fridge stocked every day - had a hard time getting large bills changed to leave tips - would have left more if service was better. I had 5 rooms for my family.- this was the only room that this happened to
Stayed 7 nights in Dec 2025

10/10 Excellent

Steve, pikesville

Stayed 6 nights in Dec 2025

10/10 Excellent

Gacobi

Stayed 4 nights in Dec 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
?
Stayed 5 nights in Dec 2025

6/10 Okay

Omar

Traveled with family
Liked: Amenities, property conditions & facilities
The food at the buffet was such poor low quality. Try to book the private restaurants they have which is a bit better than the buffet.
Stayed 5 nights in Dec 2025

8/10 Good

Evan

Stayed 4 nights in Dec 2025

10/10 Excellent

Tatyana

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the service was outstanding as usual. We visit Barcelo Maya hotels every year and are happy with place where staff makes you fill yourself at home!
Stayed 9 nights in Dec 2025

10/10 Excellent

Wen Chang Winola

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort and beach, good food, friendly staff and lots of fun activities.
Stayed 7 nights in Dec 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, wonderful staff, excellent food options, tons of activities for all interests!
Stayed 3 nights in Dec 2025

10/10 Excellent

Kamal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend, never felt over crowded at the restaurants, pool or on the beach.
Stayed 6 nights in Nov 2025

10/10 Excellent

Susie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort was well kept, staff friendly and loved the small chocolate candy put on my bed.
Loved the decor and description of each design.
Stayed 7 nights in Nov 2025

10/10 Excellent

LILIANA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 8 nights in Nov 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2025

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