Good
Nice hotel, not crowded no restaurant, plenty nearby.
Everything was clean and functional. It was a short walk to a strip mall with several decent food options.
Easy check in. Friendly front desk person. Room appears clean.
Nice place to stay. Room was clean, comfortable and hotel is in a good location.
Lobby was beautiful. Room was very clean. Coffee maker didnt work and shower leaked all over the floor during use. The bathroom door was a pocket door whitch was different from all other hotels. Breakfast was awesome.
There was no hair dryer in the room. I managed without. There were bugs in the bathroom and one smeared on the shower wall that hadn’t been cleaned before I got there. The elevators and my wing smelled like potent pot smoke almost the entire time. Hotel filled with lacrosse boys who were playing it in the lobby and being loud and banging on glass everywhere. Nothing was done about it until one young guy came by from the pool wing and saw them hit me with one of the balls. He made them apologize and go outside. The guy at the front desk was playing with the kids. The parents were either in their rooms or drinking in the lobby and not taking care of them either. They were playing with the elevators to the point where people were waiting a long time to use them. The men’s bathroom in the lobby, every stall was full of poop. We told someone but no one did anything about it. And they had overtaken the pool area so no one else could enjoy it. That was the major reason I booked this for my daughter and I so she could swim and relax after her hockey tourney. The deadbolt on my door didn’t work. The breakfast was out of almost everything at 8:15am. And the woman working it was on the phone the whole time not helping. I left with a cold piece of sausage and a small bruised apple. Had to go to Dunkin’ and pay again to actually get a breakfast of any kind. I could deal with an outdated hotel but the rest was ridiculous. I will not be recommending this hotel to anyone.
Great hotel
Nice hotel. No place to sit outside on a nice day. Surrounded by pavement. Restaurant hours did not match hours posted. Plenty of things up and down the main street. Very clean. Food was good when restaurant was open. Would stay here again.
Clean, spacious room. Friendly staff.
Great
Clean room, staff was excellent. would stay again.
Best Western Royal Plaza Hotel & Trade Center tiene 307 opciones de hospedaje con aire acondicionado, cafetera y tetera y secadora de cabello. Se ofrece televisión con canales por cable.
Los baños están equipados con tina con regadera y amenidades de baño gratuitas. Los servicios para las personas que viajan por negocios incluyen escritorio y teléfono; se ofrecen llamadas locales gratuitas (aplican restricciones). Es posible solicitar cambio de toallas y cambio de sábanas. Se proporciona servicio de limpieza todos los días.
Best Western Royal Plaza Hotel & Trade Center tiene alberca techada y sala de fitness. Los huéspedes pueden comer en uno de los 2 restaurantes de este hotel. Hay un bar o lounge dentro de las instalaciones de la propiedad, donde los huéspedes pueden relajarse con una bebida. Se ofrece un desayuno de cortesía todas las mañanas. Las áreas comunes cuentan con acceso a wifi gratis.
Este hotel de negocios también dispone de terraza, máquina expendedora y sala de juegos o videojuegos. Hay estacionamiento sin valet parking gratuito en las instalaciones. Esta propiedad se remodeló por completo en diciembre de 2019.
En Best Western Royal Plaza Hotel & Trade Center está prohibido fumar.
Este hotel ofrece un buen hospedaje en Marlborough, a 1.5 kilómetros (1 mi) de Centro de ocio Apex Entertainment y a 4.7 kilómetros (2.9 mi) de New England Sports Center. Charmed y Solomon Pond Mall también se encuentran a 10 km (6 mi).
Este hotel para no fumadores ofrece 2 restaurantes, una alberca techada y una sala de fitness. También se ofrecen desayuno buffet incluido, wifi gratis en las áreas comunes y estacionamiento gratis. Además, la propiedad dispone de un bar o lounge, un centro de conferencias y servicio de concierge.
Se incluye un servicio de limpieza con previa solicitud.
Good
Dear Guest, Thank you for staying with us and taking your time to complete the survey. We are so sorry for not meeting or exceeding your expectations during your stay. We hope that you will give us another opportunity to provide you with a better experience in the future. Sincerely,
Nice hotel, not crowded no restaurant, plenty nearby.
Dear Raymond,Thank you for staying with us and taking your time to complete the survey. We are glad you had a good experience and our staff is looking forward to seeing you again soon. Best,
Everything was clean and functional. It was a short walk to a strip mall with several decent food options.
Dear Mr. Paul,Thank you for staying with us and taking your time to complete the survey. We are glad you had a great experience and our team is looking forward to seeing you soon again. Best,
Dear Adrienne,Thank you for staying with us. We are glad you had a wonderful experience and our staff is looking forward to seeing you soon again. Best,
Easy check in. Friendly front desk person. Room appears clean.
Dear James,Thank you for staying with us and taking your time to complete the survey. We are so happy you had a great experience and our staff is looking forward to seeing you soon again. Best,
Nice place to stay. Room was clean, comfortable and hotel is in a good location.
Dear Kimberly,Thank you for staying with us and taking your time to complete the survey. We are so happy you had a wonderful experience and our staff is looking forward to see you soon again. Best,
Lobby was beautiful. Room was very clean. Coffee maker didnt work and shower leaked all over the floor during use. The bathroom door was a pocket door whitch was different from all other hotels. Breakfast was awesome.
Hi Gregg,Thank you for staying with us and taking your time to complete the survey. We appreciate your compliments on our lobby and the breakfast buffet. We are so sorry that your coffee maker didn't work, and the shower was leaking all over the floor during use. It was noted and brought to the attention of the department head to fix. We hope will see you soon again so you can have an excellent experience with us. Best,
Dear Mrs. Villafane, Thank you for staying with us and taking your time to complete the survey. We are glad you had a great experience and we are looking forward to see you soon again. Best,