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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property

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Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

Restaurant
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Property amenity
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪2 min drive‬
  • Place, Hanes Mall
    ‪2 min drive‬
  • Place, Bowlero Winston-Salem
    ‪2 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪13 min drive‬

Room options

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds

9.2 out of 10
Wonderful
(65 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed

9.4 out of 10
Exceptional
(57 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Ad

Residence Inn by Marriott Winston-Salem Hanes Mall

Winston-Salem
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 408 reviews
$143 nightly
The price is $162
May 31 - Jun 1
Total with taxes and fees
Residence Inn by Marriott Winston-Salem Hanes Mall

About the neighborhood

Winston-Salem

Springhill Suites by Marriott Winston-Salem Hanes Mall places you within 2 miles (3 km) of Hanes Mall and Adventure Landing Winston-Salem. This 95-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Adventure Landing Winston-Salem - 2 min drive - 1.5 miles
  • Hanes Mall - 2 min drive - 1.7 miles
  • Bowlero Winston-Salem - 2 min drive - 1.7 miles
  • Winston Salem State University - 8 min drive - 8.2 miles
  • Wake Forest University - 10 min drive - 7.7 miles

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 88 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Village Tavern - ‬18 min walk

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

At Springhill Suites by Marriott Winston-Salem Hanes Mall, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include meeting rooms, a 24-hour business center, and coffee/tea in a common area.
42-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other amenities include sofa beds, sitting areas, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Free continental breakfast
Hampton Inn Winston-Salem Hanes Mall
Winston-Salem
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,001 reviews
$106 nightly
The price is $120
May 31 - Jun 1
Total with taxes and fees
Hampton Inn Winston-Salem Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 10 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hanes

Springhill Suites Marriott Hanes Hotel

Springhill Suites Marriott Hanes Hotel Winston-Salem Mall

Springhill Suites Marriott Winston-Salem Hanes Mall

Springhill Suites Marriott Winston-Salem Hanes Mall Hotel

Springhill Suites Marriott Hanes Mall Hotel

Springhill Suites Marriott Hanes Mall

Springhill Suites by Marriott Winston Salem Hanes Mall

Springhill Suites riott Hanes

Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Frequently asked questions

Are free cancellation options available at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Springhill Suites by Marriott Winston-Salem Hanes Mall provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Springhill Suites by Marriott Winston-Salem Hanes Mall?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Winston-Salem Hanes Mall on Jun 7, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Springhill Suites by Marriott Winston-Salem Hanes Mall?

This hotel is located in Winston-Salem, close to Hanes Mall, Truist Stadium, and Southeastern Center for Contemporary Art. You'll also find Theatre Alliance and Joe White Tennis Center at Hanes Park within a short drive.

Will I be able to park at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall feature a casino on the premises?

No, Springhill Suites by Marriott Winston-Salem Hanes Mall doesn't have a casino.

Will I find an indoor pool at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Yes, this hotel has an indoor pool. Guests have pool access between 8 AM and 10 PM.

What do couples enjoy most about Springhill Suites by Marriott Winston-Salem Hanes Mall?

Amenities that appeal to couples at this hotel include Egyptian cotton sheets, Netflix, and free wired internet.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a hot tub?

No, this hotel doesn't have a spa tub.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a restaurant that serves breakfast?

Springhill Suites by Marriott Winston-Salem Hanes Mall offers free continental breakfast each morning though there is no restaurant.

Will Springhill Suites by Marriott Winston-Salem Hanes Mall allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Springhill Suites by Marriott Winston-Salem Hanes Mall for a fee of USD 100 per accommodation, per stay.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Springhill Suites by Marriott Winston-Salem Hanes Mall?

The closest major airport to Springhill Suites by Marriott Winston-Salem Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 11.5 mi away (17 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 28 mi away (32-minute drive).

Can I book a room with a balcony at Springhill Suites by Marriott Winston-Salem Hanes Mall?

No, there aren't any guestrooms with balconies at Springhill Suites by Marriott Winston-Salem Hanes Mall.

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

George

Liked: Cleanliness, property conditions & facilities
I had to change rooms because the TV in my room went out 20 minutes after I turned it on and the picture was scrambled. My new room was a handicap room. The tub was awful with all of the handicap accessories. The breakfast was not very appealing. When I came back to the hotel there was no water available and the clerk said there was no more water available. Now I know that could not be true because water had to be put out the next day. She could have at least given me one bottle of water.
Stayed 1 night in Feb 2026

10/10 Excellent

Lesley

Stayed 1 night in Nov 2025

8/10 Good

Lance

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

8/10 Good

Laura

Stayed 1 night in Feb 2026

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was excellent. From check to check out everything was top notch. Big spacious clean rooms, nice bed, nice fitness center with a very nice morning breakfast. Hot and cold options.
Stayed 1 night in Feb 2026

10/10 Excellent

Sheila

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Stayed 1 night in Feb 2026

4/10 Poor

Michael

Business traveler
Disliked: Cleanliness
Rooms were old and kinda nasty. There was a cigarette burn in the toilet seat and a horrible smell in the lobby they attempted to cover with air freshener. Also was told to wait by the woman behind the desk so she could finish her personal conversation on her cell before I could check in.
Stayed 1 night in Feb 2026

8/10 Good

Tremain

Business traveler
Liked: Cleanliness, property conditions & facilities
The room was clean and tidy. Front desk personnel was helpful with getting change for using the laundry machine.
Stayed 6 nights in Jan 2026

4/10 Poor

Wojciech, Seymour

Disliked: Cleanliness, property conditions & facilities
Staff was good. Room was falling apart. Bathroom molding and bracket falling off. Corner bit taped together. Dirty sheets had to use my own! Really piss poor for the price.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast staff especially were so wonderful! Clean hotel, good parking, great location.
Stayed 1 night in Jan 2026

8/10 Good

Mike

Stayed 5 nights in Jan 2026

10/10 Excellent

McKenzie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel! Heated pool clean room very nice! Only thing missing was a hair dryer other than that it was great!
Stayed 1 night in Jan 2026

6/10 Okay

Warren

Stayed 1 night in Jan 2026

10/10 Excellent

Kikia

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Ismael

Stayed 1 night in Dec 2025

10/10 Excellent

Kikia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 3 nights at this property. It's convenient to shopping and dining!
Stayed 3 nights in Dec 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and spacious
Stayed 1 night in Dec 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, property conditions & facilities
Check in was quick and easy and the staff was friendly.
Stayed 1 night in Dec 2025

6/10 Okay

Ignacio, Phoenix

Stayed 7 nights in Oct 2025

8/10 Good

Kelly

Stayed 1 night in Nov 2025

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in lady was rude, breakfast was crowded- no high chairs, no food, refused to make anymore. Our room lock was broke so the door wouldn’t close unless we held in the deadbolt. Surprising for a Marriot. Won’t be back.
Stayed 1 night in Nov 2025

8/10 Good

Oleg

Stayed 1 night in Nov 2025

10/10 Excellent

Alvin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Awesomeness manager at front desk, clean rooms, exterior is clean!
Stayed 1 night in Nov 2025

10/10 Excellent

Colleen

Traveled with family
Liked: Staff & service, room comfort
Great location near many restaurants, all of the staff were very friendly and attentive
Stayed 2 nights in Nov 2025

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